World Hyundai Matteson

Terrible Experience!! Terrible experience, I have ever had at a dealership. Especially a dealership that has been hassling me via text, email, and phone for the past week t Terrible experience, I have ever had at a dealership. Especially a dealership that has been hassling me via text, email, and phone for the past week trying to get me to buy a car. I talked to a guy named Allen, told him exactly what I was looking for and what I was willing to spend. I only required a SUV w/ a sunroof (simple) I went in today and was assisted by a young lady, instead of the person I scheduled the appointment w/ (no biggie) she was helpful, I test drove 1 car, (I was told there would be multiple trucks for me to choose from and test drive) She came back w/ numbers far from what we agreed upon, I declined and said I’d come back when I was ready (my term was going back to the drawing boards) she brought two black guys to the table one-by-one. The first one came to the table w/ the figures again but I didn’t budge. He got up and walked off, the second guy comes, a bald headed guy w/ a full beard and attitude tried to tell me an incorrect APR that was double the APR I was given initially, and told me I would have to settle for what they proposed or settle for less than what I asked for. He was extremely unprofessional and should not conduct business unless he prefers confrontation. I felt rushed and misdealt with. This is not how a dealership should conduct business. I left extremely upset, the guy thru all my energy off! Extremely Unprofessional Environment!! More

Happy. Very satisfying. Thanks for everything. Did a great job replaced my 2017 with a 2019 hyundai tucson. They have met all of my requirements and i recommend world Hyundai to my friends and fami Did a great job replaced my 2017 with a 2019 hyundai tucson. They have met all of my requirements and i recommend world Hyundai to my friends and family. Thank you. More

The best experience! The sales team made me feel very comfortable. They went above and beyond to find me the car I love , and fit into my budget. I can't thank Erik and Ed The sales team made me feel very comfortable. They went above and beyond to find me the car I love , and fit into my budget. I can't thank Erik and Edwin enough! More

bad experience Extremely rude and disrespectful. Years ago, this was a nice place to do business with. I am better over recent purchase and the treatment received. Extremely rude and disrespectful. Years ago, this was a nice place to do business with. I am better over recent purchase and the treatment received. More

Bought a Hyundai Genesis Was considering purchasing a Hyundai, took a friend to purchase a car during slasher event and I ended up buying a 2015 Genesis. Nice car no complaint Was considering purchasing a Hyundai, took a friend to purchase a car during slasher event and I ended up buying a 2015 Genesis. Nice car no complaints and good customer service. Salesman Marques Slasher More

Inconsiderate They called me and made it seem as if the would give me great help and would walk me through this new car process and oh yea we see you have a car fr They called me and made it seem as if the would give me great help and would walk me through this new car process and oh yea we see you have a car from us already Great come in . When I got there it seemed as if no one wanted to help me. They didn’t going to detail about my Options and it was like they were just pushing me out the door . I felt like it was because I was a female and I was by self with my daughter. The salesman I was suppose to have Edwin was not even my salesman when I got there, the guy who did help me seemed uninterested they just gave me a quick over look and sent me on my way. No options no talking, it was like the felt like I was a waste of time. The crazy part is the car I got I brought from them. They made me feel unwanted and like my business wasn’t needed. I feel like it was because I’m a woman and I was alone and I look kinda young they felt as if they didn’t have to waste there time really giving me the customer service I deserved. I won’t be going back. Options More

Excellent Experience I love Ebony and World Hyundai. They helped to get me out a bad vehicle into a brand new Elantra...:.: I will recommend them to anyone looking for a v I love Ebony and World Hyundai. They helped to get me out a bad vehicle into a brand new Elantra...:.: I will recommend them to anyone looking for a vehicle More

WORLD HYUNDAI ARE LIARS I was told via texted that a deal on a lease was going to be made right down to the dollar amount if I would take a ride there. I question several t I was told via texted that a deal on a lease was going to be made right down to the dollar amount if I would take a ride there. I question several times if it was going to happen and was told for sure. I asked them to be honest with me because I live very far away. When I went to the dealer, after sitting there for over 2 hours, and being told via texted that the deal would happen, I was told by the man who runs the numbers that it in fact this lease deal can not be done and I could not afford that car. I had two people lie to me before I even stepped into World Hyundai. I will never step foot into this dealership again. The only thing my sales person said was well I guess I gave you the wrong information via texted. I would tell you now to not trust this dealership. World Hyundai does not even deserve 1 star. BEWARE More

Not very trustworthy Really big on the bait a switch with car deals. Internet people seem to be strait up in trying to help find you car in advance. But once you're in the Really big on the bait a switch with car deals. Internet people seem to be strait up in trying to help find you car in advance. But once you're in the door They work hard to get you in to something else and always more expensive. I'll never go back. More

Will not honor the Manufacturer Warranty on a 2016 Just want to know why the Service Manager and and a few others have now left World Hyundai Matteson, after so many years there, it won’t be long befor Just want to know why the Service Manager and and a few others have now left World Hyundai Matteson, after so many years there, it won’t be long before this place is shut down for good More