World Hyundai Matteson

I recently purchased a 2022 Palisade from World Hyundai and wanted to share my positive experience with my salesperson Matt. I had been calling all the local dealerships with no success as all the palisad and wanted to share my positive experience with my salesperson Matt. I had been calling all the local dealerships with no success as all the palisades in stock had deposits on them. Matt let me know he had some arriving that were available for purchase and did not apply a hard sell to put a deposit down to hold one. As I wasn't able to make it in for a few days he did follow up with me on the day I communicated I could come in to let me know the availability of the stock on hand. He was ready when I arrived with my preferred vehicle choice and had me in the car promptly for my test drive. We engaged in the typical price negotiation and I ended up purchasing a vehicle that day. I would recommend Matt if you are looking for a pleasant sales experience. Word of advice, the finance department is slow but Matt did use that time to walk me through the vehicle features of my new car. The finance experience is the only reason I'm not giving more stars. More

Steffanie and Trina were amazing and helpful. They made the whole process painless. Thanks you guys. They made the whole process painless. Thanks you guys. More

After waiting 2 months for my service appointment they did not work on my vehicle at all that day. They don't do anything major on the weekend. did not work on my vehicle at all that day. They don't do anything major on the weekend. More

Bought a 3rd car from Matt. Easy as pie. Thanks for the great deal. See you for my next car. great deal. See you for my next car. More

Sold me a car with no rear wiper or floormats. Then gave me attitude when I inquired and never provided me with my request. me attitude when I inquired and never provided me with my request. More

Joy was very nice she help us out I will referral customer too her she is a super star great job joy keep it up customer too her she is a super star great job joy keep it up More

My check engine light came on for the first time in my 2019 Hyundai Accent. Brought my car to World Hyundai Matteson to see what the issue was, after they "fixed" it they told me to pick it up & everythin 2019 Hyundai Accent. Brought my car to World Hyundai Matteson to see what the issue was, after they "fixed" it they told me to pick it up & everything was fine. Couple days later the light was back on, so I call again letting them know so I bring it back up there. Same thing happens they tell me the fix it & a week later engine light is back on. From December 2020 up until my engine failed in November 2021 I had at least 10-12 appointments for my check engine light. That whole time up until August or October 2021 I was under warranty & they gave me the runaround saying it was fixed & it wasn't. All they said was to keep gas cap tightened & supposedly did the multi point inspection. About a week or 2 before my car stopped on the highway I heard a knocking & immediately brought this to there attention. They told me they were booked so I leave. A week or 2 after this my car stops while I'm on the highway, now they are claiming it is due to me not getting enough oil changes, LOL. Now that I'm from under warranty they denied to pay for my new engine. Before you ask yes I am taking legal actions. AVOID THIS HYUNDAI IF YOU CAN! Also when I told them I wouldn't pay them a penny to get it fixed they told me to pick up my car & let my front hood open & the cover to my engine off, so petty & childish of them More

We love our new Hyundai Santa Fe and the dealer was very helpful through the whole process. Joyy and the team made us feel at home and well taken care of. Thank you! helpful through the whole process. Joyy and the team made us feel at home and well taken care of. Thank you! More

Professional friendly staff that welcome you and provide first rate customer service when buying a car. first rate customer service when buying a car. More