World Ford Pensacola

Great dealership! Service department is very helpful and quick! Will be back for all future maintenance. Service department is very helpful and quick! Will be back for all future maintenance. More

Good well organized dealer! , I will use in the future, unable to answer one question about my 2022 Range! , I will use in the future, unable to answer one question about my 2022 Range! More

While on vacation from Minnesota, my 2019 Ford Escape began displaying alerts indicating numerous electrical issues. My Drive Manager, Miranda Foster, provided excellent service and kept me informed abo began displaying alerts indicating numerous electrical issues. My Drive Manager, Miranda Foster, provided excellent service and kept me informed about progress being made while troubleshooting the issues. She arranged a ride back to Gulf Shores after I dropped off the car, and a return ride back to the dealership to pick up my car several days later. It has been a pleasure working with World Ford of Pensacola and its fine staff. More

We bought our F-150 at World Ford and have had it serviced there every time - routine oil changes and tire rotations - no serious issues ever. It's a great truck and a great dealership. The service d serviced there every time - routine oil changes and tire rotations - no serious issues ever. It's a great truck and a great dealership. The service department is fast, friendly, and efficient. More

Albert Boone was a very nice and efficient service writer. He help us save some money by reminding us about our reward points. Service area was very clean and comfortable. Appreciated a ride to get my writer. He help us save some money by reminding us about our reward points. Service area was very clean and comfortable. Appreciated a ride to get my nails done, so I wouldn’t be wasting time waiting. I would def recommend and plan on coming back. More

Time for service of oil and tire rotation. Never been here for service before. Would return. Never been here for service before. Would return. More

I brought my 2019 Escape in to find out why I kept getting the message “key fob not detected”. My service advisor, Bryan, was upfront with me about how long my car would need to be at the dealership. getting the message “key fob not detected”. My service advisor, Bryan, was upfront with me about how long my car would need to be at the dealership. He kept me updated on progress and let me know when I could come get my car. When I arrived, Bryan explained the problem was with the key fob. A new one was ordered and so far, everything is working properly. More

World Ford Service was very busy when we arrived for our appointment, but the service reps were attentive, accommodating, & very knowledgeable with reference to our needs! The overall experience was outstan appointment, but the service reps were attentive, accommodating, & very knowledgeable with reference to our needs! The overall experience was outstanding from start to finish!! Thank you World Ford for being there for our family!! More

The absolute worst experience I have had at a dealership and car service station. An unorganized business that inconveniences clients and potential patrons for profit margins. More than evident that employe and car service station. An unorganized business that inconveniences clients and potential patrons for profit margins. More than evident that employees don’t care about customer satisfaction. Don’t bother asking to speak to mechanic, even if they worked on your car. I was told they don’t have time to speak with clients. Was told the car needed to be at the facility to even be considered for que when there back log was several days. Do not recommend, and actually was able to take the car to mobile and get it serviced for a shorter timeline and a better deal. More

Easy process, no high pressure sales. Salesman was knowledgable and anwered all of my questions. Salesman was knowledgable and anwered all of my questions. More