World Ford Pensacola

Wendy was very helpful setting up appointment for routine maintenance and explanation on recall. Had good attitude routine maintenance and explanation on recall. Had good attitude More

Wendy was great! !! She was very courteous and not pushy but let me know exactly what was needed with my vehicle. !! She was very courteous and not pushy but let me know exactly what was needed with my vehicle. More

Honest good communication with the customer kept updating the customer throughout the process help the customer save the money the customer throughout the process help the customer save the money More

Awesome customer service and always feel taken care of. Clean facility and professional staff. We enjoyed coming here. Clean facility and professional staff. We enjoyed coming here. More

They completed the required maintenance in record time. The employee that met me was very pleasant to deal with. The employee that met me was very pleasant to deal with. More

Great service. Employees were so nice. Made me feel welcome for my first visit at the dealership. Employees were so nice. Made me feel welcome for my first visit at the dealership. More

We are very pleased with the service and care we were giving from the inquiry to the drive home!! giving from the inquiry to the drive home!! More

Service Advisor listened to my concerns and didn’t try to make me agree at additional, not needed service. make me agree at additional, not needed service. More

Knowledgeable about the issues regarding my car. Did not try and sell me something I didn't need. Did not try and sell me something I didn't need. More

Customer service is great and friendly employees with the cleanness of of business inside and outside. cleanness of of business inside and outside. More