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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,689 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,689 reviews

February 07, 2024

The service department personnel were professionally responsive to reasonable customer inquiries. Parts were promptly ordered, delivered and installed timely. More

by wcb850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the service dept.
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Feb 10, 2024 -

World Ford Pensacola responded

We're pleased to hear that the service department personnel were professionally responsive to your inquiries and that the parts were ordered, delivered, and installed in a timely manner. Thank you for choosing our services, and we look forward to assisting you with any future automotive needs!

February 05, 2024

Great service, fair pricing. I would recommend to anyone. Make an appointment and your in and out! More

by randyallison1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Wells
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Feb 09, 2024 -

World Ford Pensacola responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 04, 2024

Between Danyiel and Katie, the service we received was exceptional. I bring all my vehicles to this location and recommend them highly! More

by sherry.bogard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyiel and Katie
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Feb 07, 2024 -

World Ford Pensacola responded

Thank you for the kind words Sherry! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Came in on a Saturday afternoon worked with service advisor Matt Spangler and Mark the service manager. They diagnosed my truck and had it back to me on Monday afternoon so I could continue my drive so More

by markfjusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Spalinger
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Feb 08, 2024 -

World Ford Pensacola responded

Thank you for sharing your positive experience with our service team, specifically with Matt and Mark, the service manager. We're glad to hear that they diagnosed and resolved the issue promptly, allowing you to continue your journey. Safe travels, and thank you for choosing our dealership!

February 02, 2024

Judy was my service person and she was great! I drove in looking lost and she helped me and got my ride home. More

by mpderamus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Feb 04, 2024 -

World Ford Pensacola responded

We're glad to hear that Judy provided great service and assistance, ensuring you felt comfortable and got home safely. Safe travels, and thank you for choosing us for your service needs!

February 02, 2024

Great service, quick turnaround, and I have always had a good experience here. I appreciate them! More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Denton
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Feb 07, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you've had great service, quick turnaround, and consistently positive experiences at our dealership. Your appreciation is valued, and we're glad they have consistently met your expectations. Thank you for choosing our dealership, and we look forward to serving you in the future!

February 01, 2024

They were great. Anthony is great saleperson. The loan guy great. They did everything fine. More

by kezerins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 02, 2024 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled that Anthony provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

February 01, 2024

Thank you for fixing my car. I appreciate the help. Thank you and please stay safe. More

by Austinlebeau331
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
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Feb 02, 2024 -

World Ford Pensacola responded

You're very welcome! We're glad we could help fix your car. Your appreciation means a lot to us. Thank you for your kind words, and please stay safe as well!

February 01, 2024

Had the truck I wanted. Had to convince the sales staff of a fair value of my trade More

by tmilk1411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
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Feb 03, 2024 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

Took my RV in for possible warranty work on Ford chasis. Mentioned I thought it was heat shield. Had oil changed and asked them to fill tires as well. Upon pick up they said could not find noise and tires w More

by NEWLIFEO
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Report | Print
Feb 15, 2024 -

World Ford Pensacola responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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