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World Ford Pensacola

Pensacola, FL

4.5
1,382 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,382 reviews

November 27, 2024

Wonderful Dealership! First time customer at the service department. Preston Minton, my service advisor, provided EXCELLENT assistance. He was professional, yet personable More

by Lolee lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PRESTON MINTON
Nov 28, 2024 -

World Ford Pensacola responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

I have no complaints on my visit to the service department at World Ford Pensacola today. More

by bbuckleup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
Nov 27, 2024 -

World Ford Pensacola responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

They were fast and very nice. The waiting area and lady’s room is very clean More

by Bwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Wells
Nov 27, 2024 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2024

I've always been treated well at this dealership. Very courteous and prompt customer service. Today was no exception. Keep up the good work. More

by hopsing6399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Blocker
Nov 27, 2024 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

The day after I was at World Ford I noticed my cover underneath my car was hanging down When Rick got home I had him look at it. The mechanic had taken if off to change my oil. He had ripped it down a More

by Patsy pickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Bogan
Nov 27, 2024 -

World Ford Pensacola responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Justin Murphy Service Director justinmurphy@worldford.com

November 24, 2024

Very friendly staff, service advisers are very thorough. Decent waiting room and pretty quick service. I could go to any other oil change place in town but I always bring back to World Ford. They are reliab More

by icepilot00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan reynolds
Nov 25, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Nice and clean advisors tell us what they can and the wait time was only 75% as long as quoted More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Nov 25, 2024 -

World Ford Pensacola responded

Hello Mike, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

World Ford service is a very professional service department . Service was prompt and my service advisor Bryon kept up to date on my vehicles progress More

by ieranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterlin
Nov 25, 2024 -

World Ford Pensacola responded

Hi, we are very happy Bryon could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

Alan in the service department was a pleasure to work with. He went over my options and I never felt pressured into adding additional services. He gave me a rough estimate of how long service would take More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 25, 2024 -

World Ford Pensacola responded

Hello Sandy, we're happy you found Alan to be so supportive during your experience here at World Ford Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Excellent service, on time and very courteous. Alan Reynold was my service advisor and provided excellent service More

by Rey12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Reynolds
Nov 25, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alan Reynold here at World Ford Pensacola! We are always more than happy to assist you if anything else comes up. Take care!

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