World Ford Pensacola

Katie was excellent, got us checked in quickly, was very friendly, and was great with communication. Service was quick, no complaints. friendly, and was great with communication. Service was quick, no complaints. More

Robin was the absolute best! She listened to what I needed and got me the best car for the best deal. You won’t find anyone better!! She listened to what I needed and got me the best car for the best deal. You won’t find anyone better!! More

Service representative was qick and courteous. The service was fast. I liked the email update to let me know everything was good with the car. The service was fast. I liked the email update to let me know everything was good with the car. More

Took my F150 in for regular maintenance service and had phenomenal customer service from Katie in the service department. She was extremely helpful, knowledgeable, and friendly. Top notch service from over phenomenal customer service from Katie in the service department. She was extremely helpful, knowledgeable, and friendly. Top notch service from over any other Ford service department I’ve had around the south. More

Best new car buying experience we’ve ever had. Dalton was super helpful and knowledgeable - ask for him by name! Dalton was super helpful and knowledgeable - ask for him by name! More

Pensacola Ford is great! An oil change is cheaper than take 5 oil. Just got a wheel alignment cheaper than any where else with the coupon they sent out. Thank you so much! Th An oil change is cheaper than take 5 oil. Just got a wheel alignment cheaper than any where else with the coupon they sent out. Thank you so much! The coupons make it affordable for me! More

Had my truck way too long for 3 hr fix. I dropped it off on Friday the 7th. I called the next Wed and I was 7 in the queue. What was the number on Friday? I wish they would call me when I I dropped it off on Friday the 7th. I called the next Wed and I was 7 in the queue. What was the number on Friday? I wish they would call me when I’m fourth in the que and I’ll bring it over. That way I could have been using my truck. More

Even if an issue occurs they make sure things are corrected. Even if it means they reduce your cost for service corrected. Even if it means they reduce your cost for service More

They were very respectful to my needs the rep was available to answer any of my questions the service was done in a timely manner available to answer any of my questions the service was done in a timely manner More

Service advisor Robert was great but it took me 4 days to get to talk with someone and get an appointment scheduled get to talk with someone and get an appointment scheduled More