World Ford Pensacola

Very good service and excellent customer service. Would recommend to anyone willing to listen. Thanks Would recommend to anyone willing to listen. Thanks More

The service reps (Danny and Brandon) were top notch on addressing my issue. I had a recall for a sensor that takes 15 max to replace. They had to order part but comprised and did not require me to leave m addressing my issue. I had a recall for a sensor that takes 15 max to replace. They had to order part but comprised and did not require me to leave my vehicle with them until part was replaced. Thank you you two for doing the right thing. More

Took my F350 in for service and met Brandon for the first time! He was excellent, very thorough, and a true customer service representative. I would highly recommend this dealership! Also, the guys in pa time! He was excellent, very thorough, and a true customer service representative. I would highly recommend this dealership! Also, the guys in parts were extremely helpful! Great experience! More

Good fast service, this is my second time in and both times were handled very professionally, times were handled very professionally, More

Excellent dealership to work with Daniell glass is a great service advisor She kept me informed on the work being done on my truck great service advisor She kept me informed on the work being done on my truck More

Took my car in in a timely manner and also got me out on time time More

Went in for an oil change and 30000 mile maintenance check on vehicle. No appointment . No problem. They got us right in and right out check on vehicle. No appointment . No problem. They got us right in and right out More

Everything went smooth from the time I pulled in. I had never been to world Ford before and when I got there, the specialist I work with was Danny and he made it very simple and walked me through the I had never been to world Ford before and when I got there, the specialist I work with was Danny and he made it very simple and walked me through the process of how everything works. he took my information down, told me what their process is going to be and said he would be in touch. he called me to ask questions the next day and on Saturday morning. By Monday morning, I had an evaluation after the tech was done with what was recommended and the process to choose what to do on my car was so easy. Danny sent me a text and it was the recommendations with an approve or not now button and I could go through. Select what I wanted and they got everything electronically to move forward. I called back because I had a question on one item. Danny answered right away, addressed my concern and it was an easy process. He told me my car might be done Tuesday, but probably more like Wednesday. Then he called me Tuesday morning and told me it was ready for pick up! Couldn’t be happier highly recommend to world Ford requesting Danny as your specialist! More

Earl was very nice and worked with me to ensure I had a good deal. good deal. More

It was good experience it was good service and the time rate was good turnaround rate was good turnaround More