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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,695 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,695 reviews

May 11, 2024

Very professional and service is fast. Miranda was great and I felt in good hands. More

by bfen5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
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May 15, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Miranda provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 10, 2024

Worked with the service manager we got our vehicle in and they got the parts and fixed properly. They kept in good contact with information while the vehicle is being fixed. More

by Paveodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jardine
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May 14, 2024 -

World Ford Pensacola responded

That's great to hear that our dealership could fix your vehicle properly and kept you well-informed throughout the process. Good communication can make a difference in the overall experience. Thank you for choosing us!

May 10, 2024

Kevin jardine was friendly and amazing. Be was very helpful! He did a wonderful job answering all of my questions and keeping me updated about the vehicle. More

by LaTorya.cothron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine, Scott White, Zane Presley, Dan Blocker, Rick Manzoni, Brandy Wells
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May 14, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Kevin provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 09, 2024

It took 3 weeks for a blend door actuator, a wiper blade, and a blower motor recall. I asked for a full evaluation of the vehicle for a long road trip and was quoted a price to do so, only to be told that in More

by nmatt30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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May 10, 2024 -

World Ford Pensacola responded

Thank you for your feedback about this negative experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Nathan Cartwright, General Manager n.cartwright@worldford.com

May 09, 2024

Judith is an amazing advisor. It’s so nice to see some honestly and respect. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Lachance
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May 11, 2024 -

World Ford Pensacola responded

We're delighted to learn about your positive experience and the amazing assistance provided by Judith! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 07, 2024

They kept me informed of the time line of my vehicle. Judy was very helpful! More

by paulafarrarlpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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May 09, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Judy provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 05, 2024

Rep was great. Set up future appointment for repair. Great Rep very nice and professional. More

by vlshep87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Presley
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May 08, 2024 -

World Ford Pensacola responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 04, 2024

On time service, friendly and helpful. I Would defiantly recommend the service dept. for anyone needing car upkeep More

by kupmanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 08, 2024 -

World Ford Pensacola responded

It's great to hear that you had a positive experience with on-time service, and friendly and helpful staff at our service department! Your recommendation is valuable. Thank you for choosing us!

May 04, 2024

Daniel takes care of you and helps you with your service call. Thank you Thomas More

by tkracht1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Blocker
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May 07, 2024 -

World Ford Pensacola responded

We're delighted to learn about your positive experience and the helpful assistance provided by Thomas! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 04, 2024

Miranda’s absolutely amazing! ! She me in and out in no time and kept me informed!! Excellent service!! More

by Lisafilly415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda 5 Stars
Report | Print
May 07, 2024 -

World Ford Pensacola responded

We're delighted to learn about your positive experience and the amazing assistance provided by Miranda! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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