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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,696 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,696 reviews

May 24, 2024

Katie was very nice and really took care of my company vehicle. Got me in and was honest how long it was going to take and gave me updates. Communication was on point. More

by C.rlindsey30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Ferrell
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May 25, 2024 -

World Ford Pensacola responded

We're delighted to learn about your positive experience and the nice assistance provided by Katie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Just was amazing as always! Thanks for the support from world ford. My go to dealership More

by matttav.mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy LaChance
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May 27, 2024 -

World Ford Pensacola responded

We are delighted to know that your experience was amazing! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 23, 2024

Katie was great! !! Service completed as promised, went above and beyond!!!! Great service, always. This is my dealership!! More

by David Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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May 23, 2024 -

World Ford Pensacola responded

We're delighted to learn about your positive experience and the great assistance provided by Katie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

World Ford always provides prompt and excellent service. The staff is courteous and knowledgeable. I would recommend this dealership to anyone who needs to have their Ford vehicle serviced. More

by Viperkiller8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardin
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May 24, 2024 -

World Ford Pensacola responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 22, 2024

Kevin was excellent! Vehicle service was completed on time. I'm looking forward to next time. More

by Jay K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine
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May 22, 2024 -

World Ford Pensacola responded

We're delighted to learn about your positive experience and the excellent assistance provided by Kevin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024

Seems to always be Under staffed. Takes to long to get greeted when you arrive for service. More

by Pbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of the above
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May 23, 2024 -

World Ford Pensacola responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 10, 2024 -

World Ford Pensacola responded

Hi Pbarrett, Thank you for your review! Please know we're always working on staffing and we'll be letting our staff know to greet our customers as soon as they arrive. Nathan Cartwright, General Manager

May 18, 2024

Excellent customer service, very friendly staff and addressed all my concerns which was very helpful. More

by Flee0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardin
Report | Print
May 21, 2024 -

World Ford Pensacola responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 18, 2024

Always great service and very knowledgeable people. Have been taking my truck there for three years More

by ccheuser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith
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May 22, 2024 -

World Ford Pensacola responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

The ease of scheduling the service on line is wonderful and when I arrived within a min site someone told me that theyd help me as soon as they were finished with the folks before me. Then I was greeted a More

by E Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service and AL who told me he “takes the cars back to where they need to go.”
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May 21, 2024 -

World Ford Pensacola responded

We're thrilled to hear about your positive experience with our service department! Making it easy for our customers to schedule service online and ensuring a smooth process from start to finish is always our goal. It's fantastic to know that our team, including Al, made sure you were well taken care of and kept you informed throughout the service. Thank you for your kind words about our professionalism and efficiency. We look forward to serving you again in the future!

May 16, 2024

They were on point once it was diagnosed but be ready to wait for perfection! More

by Jbush0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny/Jerry repairs/disgnosis.
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May 16, 2024 -

World Ford Pensacola responded

We're delighted to learn that your experience was perfect! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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