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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,685 Reviews
Call Dealership (850) 476-9050
View Awards

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,685 reviews

July 12, 2024

Service attendant and department absolutely amazing! Friendly, polite, & very informative! Smooth transition & comfortable waiting area. More

by kimsumm1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not available
Report | Print
Jul 13, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

No hassle straight forward always to the point knowledgeable service writers and parts department personnel More

by fs2life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None per request
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Jul 12, 2024 -

World Ford Pensacola responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 10, 2024

I was taken care with great professionalism and i was advised about how to take care of stains in my seats by using my warranty More

by Leogomeztorres2019
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Do not remember. She is a lady thay was wearing a red shirt
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Jul 10, 2024 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Everyone was very helpful and professional. Marco made it an amazing experience! The service department was excellent as well,Katie was on point! Thanks so much! -Dmaj More

by Majichoops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie, Marco Barlow
Report | Print
Jul 11, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2024

I had a recall on my F150 and World Ford Pensacola completed the work quickly and efficiently. The staff were friendly and the facilities were clean and well maintained. I would highly recommend the More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jul 11, 2024 -

World Ford Pensacola responded

Hi Shannon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 05, 2024

One of the worst repair experiences in 58 years of car ownership. The service advisor doesn’t return phone or text messages. States they are understaffed and have too many customers to keep up. The servic More

by dean-turner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Ferrell, Danyiel Glass.
Report | Print
Jul 18, 2024 -

World Ford Pensacola responded

dean-turner, We were grateful for the opportunity to speak to you regarding your service concerns. Your business means a lot to us, and we sincerely hope that we were able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Nathan Cartwright General Manager n.cartwright@worldford.com

Jul 18, 2024 -

dean-turner responded

No one spoke to me although I tried to contact the service manager. As a result I am taking my other Ford to the dealer in Foley AL for service next week.

June 19, 2024

Nash and Rico were a great help and a pleasure to work with. Very good experience. The process was quick and stress-free. More

by canlou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash/Rico
Report | Print
Jun 20, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nash and Rico here at World Ford Pensacola! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 20, 2024 -

canlou responded

You’re welcome what I wrote was the truth. It was one of the easiest car buying. Experiences I’ve had thank you

June 18, 2024

The person that help me Marco was nice friendly quick got me approved and in and out ! More

by dale32514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARCO
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Jun 19, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

I was very pleased with my service at World Ford Pensacola. The sales team was extremely helpful in helping me select a new vehicle. More

by Bengalmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Report | Print
Jun 20, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Until the next time we meet, take care!

June 15, 2024

While standing in the service area I was thinking, "wish i would have bought here." Very nice facility and the people are much friendlier. More

by esconiers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
Report | Print
Jun 16, 2024 -

World Ford Pensacola responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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