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World Ford Pensacola

Pensacola, FL

4.6
1,685 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,685 reviews

July 27, 2024

I have done business with world Ford Pensacola for many years and service is excellent More

by Screech84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Agcaoili
Jul 29, 2024 -

World Ford Pensacola responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

World Ford is a clean, well run establishment known around Pensacola for a number of years. I was impressed with the F150 that was prepared for my inspection. Marco, the Internet Sales Manager represen More

by hoffmaned106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Jul 29, 2024 -

World Ford Pensacola responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

The don good but I Had appointment at 10:15 and I got there at 10 and it took 2 and half hrs to change my oil I had ask the Matt if it was ready I know my truck set inside for at lease 45 min before I More

by bama3065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White, Zane Presley, Dan Blocker, Rick Manzoni, Brandy Wells
Aug 13, 2024 -

World Ford Pensacola responded

Thank you for sharing your experience. We apologize for the delay during your oil change and for the lack of communication about your vehicle's status. This isn’t the experience we want for our customers. We’ll use this as an opportunity to improve our service. Please feel free to contact us if you’d like to discuss this further. We appreciate your feedback and hope to serve you better in the future. Nate Cartwright General Manager n.cartwright@worldford.com

July 26, 2024

I was very pleased with the ease of getting scheduled for an appointment for service. More

by T Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterlin
Jul 27, 2024 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2024

I am Pleased with the work performed and service communication. Techs are professional and well trained. More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Ferrell
Jul 27, 2024 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

World ford is awesome. Great service with every visit. Miranda is the best advisor here. More

by mrcmharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
Jul 26, 2024 -

World Ford Pensacola responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 25, 2024

Judith gave outstanding customer service, explained everything to me & kept us informed. I’ll definitely ask for her if we need service again. More

by Madquilter199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith
Jul 26, 2024 -

World Ford Pensacola responded

Hi, thank you so much for your positive comments about World Ford Pensacola! We look forward to your next visit! Take care!

July 24, 2024

Katie is the best service writer I’ve ever had at a dealership. She’s awesome… More

by Cdcampbell1959Bandit
Recommend Dealer
Yes
Employees Worked With
Katie Farrell
Jul 26, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

Sale Rep Laron Smith as went above and beyond to make sure that his customers are taken care of. His dedication to make sure they are happy with their purchase from beginning even beyond the purchase. More

by Marcusmurphy731
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laron Smith
Jul 26, 2024 -

World Ford Pensacola responded

Hello, we're happy you found our staff to be supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Judith was very nice and professional. She took the time to explain the service and kept me informed throughout the process. More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith. 5 stars.
Jul 24, 2024 -

World Ford Pensacola responded

Hi Greg, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!

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