World Ford Pensacola

Sonic and Marco go way beyond the call of duty to help me get my deal done! This will be at least 5 vehicles I have bought from Sonic. get my deal done! This will be at least 5 vehicles I have bought from Sonic. More

I came looking for a specific truck and worked hard to find me one. Nash was my salesperson and was great to work with. We found out that one was on order and he kept me informed all along the way with st find me one. Nash was my salesperson and was great to work with. We found out that one was on order and he kept me informed all along the way with status updates until the truck arrived and we closed the deal. I really appreciate the customer service of the sales team. Nash was incredible. More

They do really good work and thay get it done pretty fast and thay have grate people to help you and thay have grate people to help you More

Staff was knowledgeable friendly courteous and helpful and made buying a new car quick and easy. and made buying a new car quick and easy. More

We are traveling to CA and ran into a fuel Injector issue. Meramda and crew got right on it. Thanks issue. Meramda and crew got right on it. Thanks More

The service associate was very good at collecting the information got me in and out provided a ride back to my house called me back three hours later had me picked up and the vehicle runs great. information got me in and out provided a ride back to my house called me back three hours later had me picked up and the vehicle runs great. More

Miranda did a wonderful job and kept me informed of every step of the way. step of the way. More

Service is very slow and unresponsive unless you go there in person during non lunch hours in person during non lunch hours More

Original quote for diagnostic didn't include total diagnostic. I think the problem could have been fixed easier and cheaper if components were checked before doing a pin to pin check out of the wiring diagnostic. I think the problem could have been fixed easier and cheaper if components were checked before doing a pin to pin check out of the wiring which I don't think was necessary More

They need a better system on working on cars. My car was in the shop from the 24th to the 27th of July. I called Judith 3 or 4 times never got a call back. They didn't do a couple of things. The My car was in the shop from the 24th to the 27th of July. I called Judith 3 or 4 times never got a call back. They didn't do a couple of things. The didn't heck on the recall on the door. The gas problem I am having. More