World Ford Pensacola

Very nice people to talk with and know what they Are selling and very helpful for me and my wife. I would definitely send a friend over to talk with Marco about a Vehicle from World Ford selling and very helpful for me and my wife. I would definitely send a friend over to talk with Marco about a Vehicle from World Ford More

I came to ford hoping to trade my car in. Blake Cannon tried desperately to sell me a car. I said I wanted to look around a bit. The next day he told me my ford was unfixable due to a part on Blake Cannon tried desperately to sell me a car. I said I wanted to look around a bit. The next day he told me my ford was unfixable due to a part on back order for eight months. I asked him what I should do now? He was stuffing his face with ice cream and told me my car was a paper weight and shrugged his shoulders about my options. Chris Jones observed our interaction snickering and smiling. Blake could have offered to help me find a rental, instead he mocked me and humiliated me. I just had a new transmission out in my car for $4,000.00 and this is how I’m treated? I will never do business with ford in the future and I will tell the world why. Blake Cannon is very rude which is saying something for a car salesman. More

Some people are friendly easy to buy vehicle from but their service is horrible. sent my truck in for warranty had it for two weeks and couldn’t tell me what was wrong with it. it felt like they didn’t w their service is horrible. sent my truck in for warranty had it for two weeks and couldn’t tell me what was wrong with it. it felt like they didn’t want to do it because it was warranty that’s just a feeling I got. I was nervous about taking it back in again for warranty work Heard popping in the front and they had it for a week they told me it was a piece from my level kit in the front I had put on by a different shop took it to the other shop. it was one of the original parts that came on the truck so warranty should cover it but I don’t have much confidence that they will honor the warranty More

absolutely fantastic experience. After being told the truck I was looking for had sold the day prior marco found me a truck I liked even more for less money! After being told the truck I was looking for had sold the day prior marco found me a truck I liked even more for less money! More

Bait and switch. Advertised a Bronco at MSRP. When I drove hours to place an offer the vehicle was not available and was never there in the first place. Very unpro Advertised a Bronco at MSRP. When I drove hours to place an offer the vehicle was not available and was never there in the first place. Very unprofessional…. More

I had my truck serviced today on a recall items. Anna from service department was knowledgeable on the service items and time frame to the length of time to fix. Great job thank you.👍👍👍👍👍 Anna from service department was knowledgeable on the service items and time frame to the length of time to fix. Great job thank you.👍👍👍👍👍 More

Marco & Adam were awesome! ! Great job guys. My family and myself thank you both for a job well done. ! Great job guys. My family and myself thank you both for a job well done. More

Bryan Fitterlin was our Service Advisor. He did a great job making us feel welcome. We are from out of town and needed to have our F250 serviced. Bryan was truly a pleasure to work with. We He did a great job making us feel welcome. We are from out of town and needed to have our F250 serviced. Bryan was truly a pleasure to work with. We will use World Ford again the next time we are in Pensacola. More

Took my 2022 Maverick in to get the airbag checked (light stays on) and was told I would have to leave my truck and it would be a minimum of 14 days before they could look at it. I asked for a loaner since t stays on) and was told I would have to leave my truck and it would be a minimum of 14 days before they could look at it. I asked for a loaner since this is my only vehicle and I do work for a living. I was told no loaner and there was no offer of a rental. I can't afford a rental and certainly can't take two weeks off from work, so I will have to pay out of pocket to get a local mechanic to look at it and hopefully repair it (this is a safety issue). There was absolutely no empathy from the service person (I was so upset I didn't get her name). More

Marco was great and was wonderful to deal with! We will be using them for our next vehicle. We will be using them for our next vehicle. More