World Ford Pensacola

Jeff was very attentive and responsive to my needs. While my car was in the shop for a warranted issue he stayed in touch with me and made sure to let me know when I could come pick it up as soon as it While my car was in the shop for a warranted issue he stayed in touch with me and made sure to let me know when I could come pick it up as soon as it was available. Jeff made the process as smooth as possible. More

Robert Karwack was awsome! Explained everything thing, and answered all our questions!! Awsome job. Definitely be back!! Explained everything thing, and answered all our questions!! Awsome job. Definitely be back!! More

Excellent customer service by Jerry. I came in for an oil change and filter. He recommended that an engine air filter be replaced. Yes it definitely needed replacing. I felt like I was t I came in for an oil change and filter. He recommended that an engine air filter be replaced. Yes it definitely needed replacing. I felt like I was the only customer being served. I waited a relatively short period of time and was on my way home. Thanks Jerry for your dedication to service. I appreciate you and your maintenance crew. Looking forward to the next service. More

Great and timely service! Accommodated me very well with a Lyft ride to my bank today, while service was being done! Very professional! Accommodated me very well with a Lyft ride to my bank today, while service was being done! Very professional! More

Sales service was fantastic. Finance was not very pleasant due to finance person not following buyers desire on how he would do his financing. Finance was not very pleasant due to finance person not following buyers desire on how he would do his financing. More

Brayden service was excellent and he provided all the information I needed and customer service to another company on my behalf. Brayden was very helpful and attention to details even when we test drove information I needed and customer service to another company on my behalf. Brayden was very helpful and attention to details even when we test drove the car. I even took a picture to show my appreciation for all his help. Thank you Brayden. More

Fast, dependable, trustworthy, treats people with kindness and respect and compassion and Miranda was very helpful and kind. kindness and respect and compassion and Miranda was very helpful and kind. More

Brandon was great to work with. Wait time was minimal and attitudes were great.Thanks Wait time was minimal and attitudes were great.Thanks More

Robert was professional and courteous to work with. I would recommend others to work with him I would recommend others to work with him More

All work performed as agreed. Suggested some additional stuff after inspection which I agreed to. Was done promptly. Waiting room was good. Will use again Suggested some additional stuff after inspection which I agreed to. Was done promptly. Waiting room was good. Will use again More