World Ford Pensacola

Melissa who checked me in was courteous and professional. In all it was a good experience as always. In all it was a good experience as always. More

Reviewed the maintenance history with the service representative and what was coming up. Very informative and the service was completed on time. representative and what was coming up. Very informative and the service was completed on time. More

Danny was great and very helpful service was quick and waiting room was comfortable and clean waiting room was comfortable and clean More

Very friendly and professional. The work was done as stated and done right.The advisor was super nice . The work was done as stated and done right.The advisor was super nice . More

Great dealership! Very welcoming staff. Trucks were very nice and detailed.The salesman Matt was nice to speak with and very accommodating to our schedule. Very welcoming staff. Trucks were very nice and detailed.The salesman Matt was nice to speak with and very accommodating to our schedule. More

Good service, great service representative, and very nice waiting area. Price is getting a bit high for a standard oil change with no additional things needed, though. waiting area. Price is getting a bit high for a standard oil change with no additional things needed, though. More

Very satisfied every time I come for service. very honest,pricing fair, courteous, experienced friendly very honest,pricing fair, courteous, experienced friendly More

Reference Booking Confirmation Number X022LV6BHQ. Service provided Jan 3, 2025. Charles was our Service Agent and was just outstanding. He was very professional and regularly updated us on our vehi Service provided Jan 3, 2025. Charles was our Service Agent and was just outstanding. He was very professional and regularly updated us on our vehicle services. The service included recall work, 20C19—Rear View and Loose Stripped Chassis Camera—Improper Function FMVSS, and an overall vehicle inspection. Once again the employees at World Ford provided outstanding service and support. Charles is an outstanding example of the quality of the staff at World Ford. If you want quality support and service then the staff and employees at World Ford are the people to service your vehicle. We have been going there for years and will not go anywhere else for Ford service. This is a Top Quality Service Center! By the way, this is our 2nd Ford Expedition. We decided we wanted a new car and gave our other Expedition to our son. It is still going strong even with around 200,000 miles on it. This one was also maintained by World Ford. The darn thing looks and runs like a new vehicle. We do miss it now and then but the new one is even better. More

Able to get my car in for a recall. They were very Good contacting me when part arrived and they were ready for the service appointment to be made. Easy to find dealership and service a They were very Good contacting me when part arrived and they were ready for the service appointment to be made. Easy to find dealership and service area. Clean spacious waiting area. Staff seemed knowledgeable, fun professional. More

Thank you to Ellen for taking care or my services while my vehicle was in! She was upfront and honest with me about what needed to be done and got it right into the shop. my vehicle was in! She was upfront and honest with me about what needed to be done and got it right into the shop. More