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World Ford Pensacola

Pensacola, FL

4.6
1,672 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,672 reviews

April 10, 2025

For employee pricing is were it is at i got a great deal and good price i will buy from world Ford again !!! More

by billdeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden, Chris Jones
Apr 12, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 10, 2025

Always exceptional, complete, and timely service, and Bert lived up to that today! Great Truck, Great service! More

by Midoni
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Apr 14, 2025 -

World Ford Pensacola responded

Hello Midoni, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 10, 2025

Austin was a wonderful help. Great communication skill and detailed with the questions I had. More

by Jakiyahhayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 14, 2025 -

World Ford Pensacola responded

Hi Jakiyahhayes, we're happy to hear you had such a positive experience with Austin! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2025

Brandon was amazing! From start to finish he made sure all of my questions and concerns were answered and addressed. If you’re needing assistance with car service I highl More

by stephanie smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon roberts
Apr 12, 2025 -

World Ford Pensacola responded

Hi Stephanie, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 09, 2025

Nice facility with a lift to service our motor home! The representatives for service Austin listened to what I wanted performed. Specifically the synthetic motor oil that Ford recommended not some mixtu More

by Southroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Sims ⭐️⭐️⭐️⭐️⭐️
Apr 12, 2025 -

World Ford Pensacola responded

Hi Southroy, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 09, 2025

The whole experience was very pleasant. A very kind valet came to my house to pickup my truck and returned it to my house when everything was done. They kept me updated with text messages More

by Gvolpara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristyn Wimmer
Apr 11, 2025 -

World Ford Pensacola responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 09, 2025

Super clean facilities. Prompt service upon arrival. Comfortable waiting area. Thorough followup information. Great customer service. More

by efears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in Service
Apr 11, 2025 -

World Ford Pensacola responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2025

Fast service, neat and clean waiting area. Would recommend to others. Easy in and out. More

by william3129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karwack
Apr 11, 2025 -

World Ford Pensacola responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2025

I dropped my truck off for repairs on March 10th, and they told me it would sit in dispatch for 3-4 days before they even thought about diagnosing it. No big deal, right? Fast forward to March 27th, and More

by Adamcliff
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
Apr 11, 2025 -

World Ford Pensacola responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Nate Cartwright General Manager World Ford PENSACOLA 1-850-266-2159 n.cartwright@worldford.com

April 08, 2025

World Ford was great, specifically Danny. He was very helpful and answered all of my questions and any concerns I had. I would recommend to others. More

by laneykreifels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Monarch, Jim Knudsen, Dean Allerheiligen, Marco Barlow, pbuch Admin, Chris Jones, James Collette, Sonic Fonacier
Apr 10, 2025 -

World Ford Pensacola responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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