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World Ford Pensacola

Pensacola, FL

4.6
1,672 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,672 reviews

April 13, 2025

Good reputation. Mostly friendly staff. Sometimes treats you well and looks out for your best interests More

by sylviarmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristyn
Apr 14, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

Miranda is an exceptional service technician. She is very skilled and knowledgeable. Always making you feel comfortable and important. Always my go to person whenever I bring my vehicles in for a More

by hey3825968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda, Katie
Apr 15, 2025 -

World Ford Pensacola responded

Hello, we're happy you found Miranda to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

Had appointment to drop off my truck for repair's, was then told that it would be 5-7 days before they could look at it. Why have a appointment when they can’t look at it for a week More

by Lions2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 15, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

April 12, 2025

Robert provided great service! The service was fast and I was provide updates of the status on my bronco while waiting. Great job Robert and World Ford Pensacola. More

by rayers1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 14, 2025 -

World Ford Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

April 12, 2025

We're happy to work with me, very accommodating and kept me up to date on the service More

by jdub.jd3
Recommend Dealer
Yes
Employees Worked With
NA
Apr 14, 2025 -

World Ford Pensacola responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

I dealt with Austin Sims and he was amazing! Very polite and helpful keeping me informed about the progress of my car. More

by kscofield8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 14, 2025 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with Austin! Until the next time we meet, take care!

April 11, 2025

Everybody at worldford that I encountered,were very friendly, very courteous and very helpful. Everybody was well informed in their department. I'm extremely, extremely happy with dealing with world Fo More

by robertrapphun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
Apr 14, 2025 -

World Ford Pensacola responded

Hello Robertrapphun, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 11, 2025

The service rep, Austin, was great. I’d give him a 5. However, the service costs were outrageous. They offered me about $500 more for my vehicle as a trade in than the total service More

by helpmerhondayeah
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Austin, Service
Apr 14, 2025 -

World Ford Pensacola responded

We are sorry that we could not come to an agreement on price and earn your business. Our advertised price is based on actual transaction data, discounted to ensure we are competitive in the marketplace. If you would like to discuss this further, please don't hesitate to reach out to me. Justin Murphy Service Director World Ford Pensacola justinmurphy@worldford.com

April 11, 2025

Friendly service. . waiting area clean. Wait time was within expected time frame. Checkin was timely. More

by chalieshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 14, 2025 -

World Ford Pensacola responded

Hi Chalieshep, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

Very helpful and professional staff. Asked the right questions and got my truck taken care of More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 12, 2025 -

World Ford Pensacola responded

Hi Scott, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!