World Ford Pensacola

The service was excellent And the staff was very helpful Danny Mcwatters reminded me it was customer appreation day and saved me $40.00 on my oil change. Danny Mcwatters reminded me it was customer appreation day and saved me $40.00 on my oil change. More

Quick understanding of issues. Prompt communication via text, phone and emails. No pressure for other services Prompt communication via text, phone and emails. No pressure for other services More

Constant, reliable, courteous, professional, the World Ford team met me at the door and immediately began the process in making sure I left satisfied. Ford team met me at the door and immediately began the process in making sure I left satisfied. More

Very nice people, but they are not versed in the maintenance process, I have ask every time I have been in for maintenance for full synthetic oil and the receipt I get back listed the oil as synthet maintenance process, I have ask every time I have been in for maintenance for full synthetic oil and the receipt I get back listed the oil as synthetic blend. More

Customer service is outstanding. Kept me updated on everything while I waited for the repairs to be done. Kept me updated on everything while I waited for the repairs to be done. More

They discovered and made the needed repair. Kept me informed of progress. I’m going to refer them to others Kept me informed of progress. I’m going to refer them to others More

Clean, organized and on time. Was able to get a service appointment the day before which was excellent Was able to get a service appointment the day before which was excellent More

The service I had was an oil change. The communication was effective efficient very friendly staff. The wait time was excessive. I made a 7 AM appointment and it took an hour and a half. The communication was effective efficient very friendly staff. The wait time was excessive. I made a 7 AM appointment and it took an hour and a half. That is an excessive amount of time for simple oil and filter change, especially when an appointment has been made. More

Thank you for taking care of all the recalls quickly getting me in and out getting me in and out More

World Ford did an excellent and professional job with the work they did on my truck. Could not be more happy with the service. work they did on my truck. Could not be more happy with the service. More