Back

World Ford Pensacola

Pensacola, FL

4.6
1,527 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

Directions

By Type

Showing 1,527 reviews

February 27, 2025

Love our service advisor Miranda! Always goes above and beyond to make sure her clients vehicles are safe and ready! Shes been our service advisor for 7 plus years and wont go to anyo More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda in service department
Feb 28, 2025 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. We hope you have a great day!

February 27, 2025

World Ford is awesome, we bought our truck from there and always bring it back for service, that department is also awesome. We have never had an issue. The staff is always helpful and if your rep is not More

by SelenaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Feb 28, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 27, 2025

Miranda Foster was a a true asset to your service department. The next time a leadership position becomes available Miranda should be promoted. More

by BU Alum87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
Mar 01, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Miranda here at World Ford Pensacola! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Staff was very nice and professional. Service department was really nice and clean. Everyone seem knowledgeable Great experience Thank you. More

by ldfszekely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 01, 2025 -

World Ford Pensacola responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 26, 2025

Service rep is very helpful and courteous- we’ve been using Katie for years. She is always good. More

by Bsarne.50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Mar 01, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Katie here at World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Brandon listened to what was wrong and repaired exclactly what was requested and additional recalls. More

by ammill182
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 01, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Brandon here at World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

My requested service was done promptly, while I waited, they sent a video, and a full checklist of completed inspection items. Thanks again More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan, Austin,
Feb 28, 2025 -

World Ford Pensacola responded

Hello Richard, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2025

Attentive staff that was consistently providing information regarding the status and needs of my vehicle. More

by poweda32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
Mar 01, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

Superior customer interaction. I knew the status of my vehicle all of the time. I was treated well and in a timely manner in spite of large volume of work flowing through the deale More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Roberts and the entire service staff
Feb 24, 2025 -

World Ford Pensacola responded

Hello Ranger, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2025

The Service Advisors at World Ford are always friendly and awesome! Miranda and Katie are absolutely the best every time I visit! More

by cjmauldin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie, Miranda, Doc
Feb 24, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!