World Ford Pensacola

The guys at World Ford ( Joe, Cabe & Bob ) were very helpful with the purchase and repair of my 2003 Pontiac Vibe. After spending hours with me finding an affordable used car that I liked, They sent me helpful with the purchase and repair of my 2003 Pontiac Vibe. After spending hours with me finding an affordable used car that I liked, They sent me home on a dealer tag and a full tank so I could bring it back the next day to fix a door handle and look for a vibration with the tire. It turned out I needed all new brakes which they replaced, with no arguments as well as a door handle that had broken off while they were detailing it. They also found the perfect F150 Platinum for my father and were able to " tag Team " us in a very timely manner. Thank you Bob for bringing the prices down to meet both our budgets.. Debra W. More

The salesman, Blake Word, helped us find several vehicles that we were considering. He was not pushy at all. When we narrowed it down to two vehicles, Blake was very helpful listening to our vehicle needs that we were considering. He was not pushy at all. When we narrowed it down to two vehicles, Blake was very helpful listening to our vehicle needs and relating that to the two vehicles. Blake's patience and vehicle knowledge led to us choosing a 2013 Explorer, which we are very happy with. Blake has called us since the purchase to inquire about any problems or questions we might have had. Jeff Thompson, the sales manager, was sure that he could beet the low interest rate at my credit union. Jeff was very courteous and confident he could get us a better rate. So I let him waste his time and try. I am glad he did. He was able to find us a lender that beet my credit union interest rate. This is the first vehicle I have not financed through my credit union. I have and will continue to recommend World Ford, Blake Word, and Jeff Thompson. Thank you Blake and Jeff! More

After an accident we had two estimates for repair. the first estimate was for a little over $7,000. the second was from World Ford and was a little over $11,000. Our vehicle is a new Ford and wanted it first estimate was for a little over $7,000. the second was from World Ford and was a little over $11,000. Our vehicle is a new Ford and wanted it fixed by Ford with Ford parts, but that was a big difference in estimates. Jerry Chancellor, the collision center manager, explained that his estimate was higher because the other estimate, by a different body shop, was done without removing any vehicle parts. The first estimator was not able to see all the damaged and broken parts beneath the surface. I checked with the first body shop and confirmed that Jerry was correct. If Jerry hadn't taken the time to do a proper estimate and explain the difference between the two estimate, I would have had the other body shop fix our vehicle. I am extremely satisfied with Jerry Chancellor, his team, and how my vehicle turn out. It looks brand new and drives that way too. I will recommend World Ford Collision Center to everyone. More

The customer service I received while at World Ford Pensacola is unmatched. They did everything they possibly could to work with me and my budget. The representatives treated me as an "old friend" ra Pensacola is unmatched. They did everything they possibly could to work with me and my budget. The representatives treated me as an "old friend" rather than as a "sale" which is something I have yet to experience at other lots. The service and care that I saw, not only my car buying experience but maintenance for the vehicle is fantastic. They want to make sure that their customers are well taken care and love the vehicle they own so they do all that they can to ensure customer satisfaction. By far my experience at World Ford has been my best car buying experience. More

The sales staff were very easy to work with. We came in having done a lot of research, including test drives of similar cars in the Fusion category, so we knew what a good price was for the vehicle. They m having done a lot of research, including test drives of similar cars in the Fusion category, so we knew what a good price was for the vehicle. They made it easy to work on a great price for each of us without having to do the usual back-and-forth negotiations. They quickly understand that making a deal with us would require a quick solution and they followed through with it. More

Recently purchased a 2013 F150 from World Ford Pensacola and had a great time with the friendly staff. I was greeted by Richard Ferrero and he help guide me to the perfect truck. The focus was on finding and had a great time with the friendly staff. I was greeted by Richard Ferrero and he help guide me to the perfect truck. The focus was on finding the right truck for me. We didn't talk about my trade-in or the price of vehicles, until we found the right truck and took a test drive. Jeff Thompson negotiated a great price on the F150 and gave me a very good price on my Toyota. With the $5500 rebate from Ford and Ford credit, the price of a new truck was better then a low mileage 2011-12. I highly recommend World Ford Pensacola and hope you enjoy your visit too. More

This was the BEST BUYING EXPERIENCE EVER! We found a car online that was priced thousands less than the same car at other dealers. We were somewhat skeptical at first, but decided we should check it out. online that was priced thousands less than the same car at other dealers. We were somewhat skeptical at first, but decided we should check it out. We are certainly glad we did! Byron Boatman is a true professional. He is knowledgeable, and more importantly respectful. He explained World Ford's "best in market" pricing philosophy. He gave us a thorough presentation of the vehicle, and allowed us an extended test drive. This car was much nicer than others we had seen at much higher prices. We decided to purchase the car contingent upon our trade-in. Byron assured us that we would receive full actual cash value for our car. Other dealers had tried to low-ball us on our trade-in, but we actually received an offer $300 more than the other dealer's best appraisal - THE FIRST TIME! The business manager, Tony, completed our paperwork in a timely manner and provided complete explanations and answers to any questions we had. He was actually able to beat our credit union rate by almost two percentage points. By the time we were done, Byron had the car cleaned and our license plate transferred. He also went over the car with us again to ensure that we were familiar with all the features and settings before we drove away. Everyone at World Ford was extremely friendly, courteous, and helpful. We look forward to referring our friends and family to Byron and the team at World Ford. Thank you. More

Welshed out on deal!! Would not stand behind agreement we made with them-then it was 'oh well'. My opinions of a sales salesman remains unchanged! we made with them-then it was 'oh well'. My opinions of a sales salesman remains unchanged! More

I bought Ford Edge from thius dealership through X-plan. Everything worked great, I got on-line quote, found the right vehicle on their on-line inventory list, drove it, liked it, the price was correct acco Everything worked great, I got on-line quote, found the right vehicle on their on-line inventory list, drove it, liked it, the price was correct according to the X-plan, I got all the discounts they offered and I bought the vehicle. Everything was smooth, the staff were very polite, not pushy at all (I cannot stand pushy salesmen). The entire experience was very positive. More