World Ford Pensacola

Troy & Bob are the men to see!! Troy & Bob provided outstanding customer service, were very personable, and made the overall experience at the dealership a memorable one. I am defini Troy & Bob provided outstanding customer service, were very personable, and made the overall experience at the dealership a memorable one. I am definitely forever grateful to have a great quality car. Thanks a million! More

Very pleased with Salesman Rick Woods Rick is a very conscientious, helpful salesman. He was very knowledgeable and patient in helping us make our vehicle buying decisions. I will withou Rick is a very conscientious, helpful salesman. He was very knowledgeable and patient in helping us make our vehicle buying decisions. I will without a doubt contact Rick for our future car buying needs and happily refer family and friends to Rick knowing they will be taken care of with the same level of warm professionalism we received. More

“Rick Wood Is the Best Salesman I have worked with!” Rick is the best salesman I have encountered in a long time he is very conscientious, and extremely helpful and knowledgeable and his ability to answe Rick is the best salesman I have encountered in a long time he is very conscientious, and extremely helpful and knowledgeable and his ability to answer any question I had was extremely impressive. He was very patient in helping us and worked with us for hours to make sure we got exactly what we wanted making our vehicle buying decisions very easy and stress free. We have had bad experiences twice in the past at this dealerships and was looking to try another Ford dealership but after working with Rick I will without a doubt use him for our future car buying needs and will happily refer family and friends to Rick knowing they will be taken care of with the same level of professionalism we received. If this dealership keeps hiring people like this they will be very smart. More

Great Service World Ford Pensacola has provided the routine service on my "08 F 150 since I purchased it. Brandy Wells has been my service advisor and she has done World Ford Pensacola has provided the routine service on my "08 F 150 since I purchased it. Brandy Wells has been my service advisor and she has done an superb job. She always greets me with a smile and makes me truly welcome at the dealership. Other dealerships should take a lesson from her on customer service. David Schwartz More

A fantastic experience! Marco, Scott and bob made our experience a delightful one! They were very helpful, caring and made buying our truck an amazing experience! We highly r Marco, Scott and bob made our experience a delightful one! They were very helpful, caring and made buying our truck an amazing experience! We highly recommend World Ford for your next vehicle purchase because they treat you like family! Thanks guys for making our truck buying a pleasure! More

Great experience buying certified pre owned. We purchased a certified pre owned Ford from Troy Mann. Low pressure, knowledgeable, and friendly service. I am happy with our purchase and would come We purchased a certified pre owned Ford from Troy Mann. Low pressure, knowledgeable, and friendly service. I am happy with our purchase and would come here again. More

"World Class Experience" I'm in Pensacola on vacation and started having a SYNC issue(Mind you I pretty much need this to work my phone and everything since I'm in a wheelchai I'm in Pensacola on vacation and started having a SYNC issue(Mind you I pretty much need this to work my phone and everything since I'm in a wheelchair and drive with hand controls) And not having anywhere else to turn to being 12 hours from home I turned to SYNC Specialist Dean Allerheiligen and World Ford,they had me fixed and on my way in no time! And the whole time I was there they made me feel right at home! So if your looking for a new vehicle I highly recommend Dean and World Ford for your next new vehicle! More

My outstanding experience I'm a loyal Ford customer who will only get my vehicles serviced at World Ford with Brandy Wells for her outstanding customer service. I asked her to I'm a loyal Ford customer who will only get my vehicles serviced at World Ford with Brandy Wells for her outstanding customer service. I asked her to recommend as salesman whom was honest, straight to the point and a man that I could trust my family with since just having a brand new son. Without hesitation she introduced me to Spencer Lane who was willing to do whatever he could to help me in my difficult situation. Because of the growing family I needed a bigger SUV but was not in the best financial position. With Bob Smith's assistance Spencer was able to get me into a new, bigger SUV and in a tremendously better situation where my wife could not have been happier! I was so impressed by Spencer's character and willingness to never stop until the deal was done and my wife and I were extremely pleased that I not only purchase one new vehicle but two! We are so grateful that Spencer never gave up and even though it took two days to get both deals done, the end result was well worth it! If anyone is looking to purchase a new vehicle I would only suggest and recommend Spencer Lane and his team to get it done! Thanks again Spencer and Bob we had a great time! Craig L. Swanson More

New Ford Edge My hats off to Victor Cross for the outstanding help that he gave me during my search for a new vehicle. He was always friendly, helpful, very profess My hats off to Victor Cross for the outstanding help that he gave me during my search for a new vehicle. He was always friendly, helpful, very professional and never pushy. Victor's prompt response to my calls and text puts him a step above all other salesman. He has certainly earned my future business and any that I can refer to him. More

Fantastic After Sale Service Having purchased a good used trade in car from Troy Mann and Marco Barlow, I noticed that the drivers' door lock would not work with the key, only t Having purchased a good used trade in car from Troy Mann and Marco Barlow, I noticed that the drivers' door lock would not work with the key, only the push button lock function on the key. Troy set it up for me to call and drop the car off at World Ford at a time convenient to me to have the lock fixed. I was very pleasantly surprised when I picked the car up a short time later. Not only had they corrected the lock operation, they also furnished, cut, and had programmed a new factory model specific key with smart chip in it for the car. All push button and theft protection features were included and work correctly with the new key they supplied. The car had only been traded in with one key, and that was what I had purchased it with. This is truly after point of sale service above and beyond what is required or friendly. It is Fantastic Service. Thank You Troy and Marco. In my opinion, you cannot go wrong with these two guys. Go talk to them next time you even think about buying a car. More