World Ford Pensacola
Pensacola, FL
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Overall the customer service was really great. I I like that a video was provided of what the service person found. It was nice and Curtis. I I like that a video was provided of what the service person found. It was nice and Curtis. More
Ellen S in the service dept was great. I had some issues regarding the cost of my oil changes. I had free oil changes til 60 thousand miles which I just reached. I didn't understand the I had some issues regarding the cost of my oil changes. I had free oil changes til 60 thousand miles which I just reached. I didn't understand the situation. She personally looked up my agreement from my original purchase called me back and explained everything to where I understand the situation. I would highly recommend World Fords service depth 100%. More
Very professional group. Clean waiting area. It was a little surprising that even though I had an appointment that it would take 2+ hours to complete routine service. Clean waiting area. It was a little surprising that even though I had an appointment that it would take 2+ hours to complete routine service. More