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World Ford Pensacola

Pensacola, FL

4.6
1,409 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,409 reviews

November 13, 2024

Overall the customer service was really great. I I like that a video was provided of what the service person found. It was nice and Curtis. More

by darrell.d.ratliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Nov 14, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

The service center is top-notch and very professional. High quality Workman ship. Thank you More

by maverick1757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Presley, Dan Blocker, Rick Manzoni
Nov 14, 2024 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

Ellen S in the service dept was great. I had some issues regarding the cost of my oil changes. I had free oil changes til 60 thousand miles which I just reached. I didn't understand the More

by epilot1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen S
Nov 13, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you have any further questions, please give us a call. We're always happy to help!

November 12, 2024

Miranda made this experience so easy it was awesome. She provided great costumer service for me. More

by Ybezze08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Nov 13, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you have any further questions, please give us a call. We're always happy to help!

November 12, 2024

Bryan always treats me right and gets my truck done right in good time every visit. More

by ipensherrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterlin
Nov 13, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you have any further questions, please give us a call. We're always happy to help!

November 11, 2024

My advisor was amazing and kept me updated through the whole process will request him next time More

by elliott_kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Reynolds
Nov 13, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Very pleased with the service and respect I received and care to my vehicle as well ! Love this dealership! More

by qtrhrses5217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Sims service advisor , Marco Barlow
Nov 13, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Very professional group. Clean waiting area. It was a little surprising that even though I had an appointment that it would take 2+ hours to complete routine service. More

by Ggunn35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas wolfel
Nov 13, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Solid up front communication and service. Great experience overall. Danny provided exceptional service. Much appreciated. More

by dane.a.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Blocker
Nov 13, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Awesome service and very helpful Always returns calls and answers questions Andreas was very professional and would recommend to everyone More

by Dpkoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Wolfel
Nov 13, 2024 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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