World Ford Pensacola

CUSTOMER SERVICE Thank you Jonathan for providing excellent customer service. You kept giving me a status on what the mechanics where working on and how long I would Thank you Jonathan for providing excellent customer service. You kept giving me a status on what the mechanics where working on and how long I would have to wait on my vehicle. That is very important when you are just sitting in the waiting room and not having a clue of how long you are going to be sitting there. THANK YOU! More

I would do it again!!! As a single mom, although I was initially intimidated and anxious about buying a first car for my daughter by myself, I couldn't have had a better exp As a single mom, although I was initially intimidated and anxious about buying a first car for my daughter by myself, I couldn't have had a better experience with Lisa Fillingim. I had done my research and homework prior to stepping onto the Ford lot so everything Lisa shared with me was right on point. I was comfortable and confident from the first time Lisa reached out to me after I made an inquiry at the dealership. I was prepared for a tough, monotonous negotiation but there was absolutely no haggling because they came in reasonably under the Kelly Blue Book price. I never once felt taken advantage of or embarrassed in front of my daughter. This was most definitely the best experience I have had in obtaining a new used car which is important to me since I want to model positive experiences for my daughter to emulate as she matures. The entire staff was friendly but Lisa especially helped us out. Not having another licensed driver to get our Ford Taurus home, Lisa took her own time to get our car home to Gulf Breeze. That was 1 hour of her own time she generously donated to us after the sale was complete. I have already asked for Lisa to keep an eye out for a car for me! I will, without reservation, do business withe Pensacola FORD again and I am really looking forward to working with Lisa Fillingim again! She has called to check on us to make sure we are still having a great experience with our FORD...AND WE ARE!!!! More

First service on new Explorer Thanks for a good, quick first service on my new Explorer. The boys really loved the Mustang show, food & shopping in the parts department; and free Thanks for a good, quick first service on my new Explorer. The boys really loved the Mustang show, food & shopping in the parts department; and free balloons. It was a fun morning, and I've never said THAT about a car service shop before. More

A Deal Too Good To Pass Up! Omar helped me find Just the Right Truck. He spent several days and even more hours pouring over features and options until we found the perfect truck Omar helped me find Just the Right Truck. He spent several days and even more hours pouring over features and options until we found the perfect truck. With Bob's help we agreed on a price that I simply couldn't pass up. This is my third vehicle from World Ford and each time I've been impressed by the no-pressure sales but this time I was especially impressed by Omar's integrity and straightforward approach to selling. He went above and beyond to find my truck and at a price we could both feel good about. Thank you, Omar and Bob, for all your help and good conversations. More

Louis Zanders at World Ford Pensacola Cares I always take my Fords to World Ford. Top notch technicians, great service agents and a clean, peaceful dealership. I have a great appreciation for a I always take my Fords to World Ford. Top notch technicians, great service agents and a clean, peaceful dealership. I have a great appreciation for a dealership that goes that extra step to make customers feel special. Thanks Louis, for giving me Peace of Mind, when I need my truck serviced. More

Pleased with my purchase We had a very pleasant buying experience with World Ford thanks mostly to Jim Knudsen. He was very helpful to us in finding just the vehicle we were We had a very pleasant buying experience with World Ford thanks mostly to Jim Knudsen. He was very helpful to us in finding just the vehicle we were looking to buy. He also was willing to show us how to operate the advanced functions of the 2015 Explorer we were interested in even though at first it didn't look like we would be buying from World Ford. His attention to detail, friendly manner, and ability to understand our situation helped him to meet our needs. Thanks for a job well done! Even though we only visited two dealers during our search, we contacted and bargained with 5 separate dealers before we decided to buy from World Ford. More

Honda Crosstour ex-l My overall experience at the dealership was very positive. They even tried to accommodate my right time frame for purchase. I came in on a Friday at My overall experience at the dealership was very positive. They even tried to accommodate my right time frame for purchase. I came in on a Friday at 9:30 and walked out with the vehicle by 12:30. The car was priced to sell and the employees (especially Jacob and bob) were more than accommodating. More

I was surprised at the honesty of the service manager I asked them to look at my transmission because it was making funny noises and to my surprise they actually did! They couldn't identify the problem so I asked them to look at my transmission because it was making funny noises and to my surprise they actually did! They couldn't identify the problem so they contacted the ford engineers and after a couple tries they fixed it. They gave me a free rental while the work was done and kept me informed of the progress. Normally a dealer won't do something like that so I was very happy with the results!! More

Great Deal! Everyone wants to get as much as possible, for a little as possible. I came in with a budget, and a pretty clear view of what I wanted in my vehicle. Everyone wants to get as much as possible, for a little as possible. I came in with a budget, and a pretty clear view of what I wanted in my vehicle. Is been working with Marco for a while on an affordable, late model Explorer. Marco spent his entire afternoon on a Saturday working up figures and finally got me out the door...in an Explorer...with more than I had asked for at a price that would quantify a much lesser vehicle. I was able to get a lot more for my trade-in than anticipated as well, which helped with the bottom line. I left feeling as though I had stolen my new car! It was truly a great experience!!! I'd definitely buy another car from Marco in the future. More

Great experience Had been thinking about a new care for about 6 months, looked at many many different dealerships, stopped into world ford and found exactly what I was Had been thinking about a new care for about 6 months, looked at many many different dealerships, stopped into world ford and found exactly what I was looking for at the right price!! Spencer was awesome....no high pressure to buy. And Jeff worked magic on getting me approved!! Returned the next day to drop off some paperwork needed and had an even more pleasant surprise when I was approved at an even better interest rate!!I cant say enough good things about these guys!! Best dealership in Pensacola by far!! Thank you Spencer, Jeff and Jacob!! :) More