
World Ford Pensacola
Pensacola, FL
Filter Reviews by Keyword
By Type
Showing 1,548 reviews
Best Car Salesman I have ever dealt with. Purchased a used 2015 F250 from Rick. No fault of the dealership my truck is having serious electrical problems. Through this all Rick Woods has retur Purchased a used 2015 F250 from Rick. No fault of the dealership my truck is having serious electrical problems. Through this all Rick Woods has returned every single call I have made to the dealership ( even when managers did not on several occasions). Rick even called to see if my husband was okay when he heard he had a small emergency at home. Rick Woods is a stand up guy and I recommend him to anyone purchasing a vehicle. More
Love My Expedition! World Ford is one of the best dealerships in the Pensacola area. I phoned the manager and told him exactly what I wanted. Within the hour, he had it p World Ford is one of the best dealerships in the Pensacola area. I phoned the manager and told him exactly what I wanted. Within the hour, he had it parked in front of the dealership, ready for me to come and see. The sales, service and finance departments were professional and personable. More
Great staff, super service Starting with Chris the person who greeted me as I entered the service area to Dan Blocker, the advisor. Courteous, respectful and very professional. Starting with Chris the person who greeted me as I entered the service area to Dan Blocker, the advisor. Courteous, respectful and very professional. Dan appeared to be a person who was very cognizant of his duties and thoroughly professional. More
Professional, friendly, respectful & reliable service!!! World Ford has been there providing service for me for the 80,000 plus miles on my car. My experience for each service has given me confidence that my World Ford has been there providing service for me for the 80,000 plus miles on my car. My experience for each service has given me confidence that my vehicle is maintained in the best possible manner. My latest service advisor was Tony and that service began with a friendly greeting with professional and respectful discussion of the service required. The inspection of the vehicle which was included in the service was then discussed with recommendation regarding the mileage and safety of the braking system. Tony was seated beside me as the issue was discussed which gave me a sense of care and concern without the pressure of time to get the job done. I will look for Tony. And BTW the waiting area is very comfortable with care given to customer comfort by other staff ... a real plus. More
Outstanding Service Extremely professional staff. We were treated with respect and everyone at the dealership were very helpful. World Ford sold us a new Ford Mustang at Extremely professional staff. We were treated with respect and everyone at the dealership were very helpful. World Ford sold us a new Ford Mustang at a reasonable price and offered us a reasonable price for our trade-in vehicle. The World Ford staff made us feel comfortable an therefore the purchase was an enjoyable experience. More
2015 Ford escape purchase This car buying experience was easy and enjoyable. The salesman, Jim Knudsen , was very knowledgeable and very personable. Jim did not pressure me and This car buying experience was easy and enjoyable. The salesman, Jim Knudsen , was very knowledgeable and very personable. Jim did not pressure me and answered all of my questions. When I'm ready to buy a new car Jim k is the salesman I want .. More
2015 mustang I recently purchased a 2015 mustang from World Ford. This was one of the smoothest transactions I have ever had. Tim was the associate that help me pi I recently purchased a 2015 mustang from World Ford. This was one of the smoothest transactions I have ever had. Tim was the associate that help me pick my new car. He was honest, polite , and knowledgable. He also sold my wife her new 2015 Ford Edge. Tim is the guy to go to. Steve handled my financing at World Ford, not only did he get me a way low interest rate, but also got my payments lower than what I expected. Overall these two gentlemen were professional and deserve a raise lol More
Tim Schmuck made my dreams come true :) Best car buying experience I've ever had! Tim was amazing! He made sure to show me all my options and wasn't pushy just so he could make a sale. After Best car buying experience I've ever had! Tim was amazing! He made sure to show me all my options and wasn't pushy just so he could make a sale. After I made my vehicle choice, he worked hard to get me a great deal. I felt like he went above and beyond for me. Tim will definitely put in a great deal of work to earn your business, which is why you should choose him to be your sales consultant. Sidenote: The 2015 Ford Edge awesome!!! I WAS a loyal Nissan customer but I have officially been converted to Team Ford!!! More
Brian is our Go-To-Man This was the second time we have worked with Brian. He is very personable and listens to what your needs are to find just the right vehicle for you, This was the second time we have worked with Brian. He is very personable and listens to what your needs are to find just the right vehicle for you, whether they have the vehicle in stock or another dealer has it. He is very knowledgeable when it comes to trucks. The first truck we purchased from him was perfect for our needs, as we RV and it was completely set up for that with the 5th wheel hitch attached and the wiring already done completely. The next vehicle we just bought didn't have the hitch but was RV ready with the wiring dione. For this one he had to call several places to find just the right one for us. He found it and it was there in 2 days. I would give him 5 stars and would enjoy working with him for any vehicle. More
probably the best car buying experience I've ever had!! Jim is the car salesman that you aren't afraid to have. His professionalism and awesome personality made my purchasing a car a stress free experience Jim is the car salesman that you aren't afraid to have. His professionalism and awesome personality made my purchasing a car a stress free experience. I have dealt with many dealerships in the past, and am seriously impressed with how world ford has stepped up and become the dealership worthy of my vote for " best of the bay" !! Thank you to all who helped with my purchase of my new Edge!! I am a very happy camper !! More