
World Ford Pensacola
Pensacola, FL
Filter Reviews by Keyword
By Type
Showing 1,549 reviews
Great Truck buying experience World Ford was a very pleasant dealership to deal with. I had 2 different sales associates that were more than willing to go out of their way to help World Ford was a very pleasant dealership to deal with. I had 2 different sales associates that were more than willing to go out of their way to help me. Jim and Westly were both helpful and very knowledgable of the F150. They seemed to work together as a team to get me the truck I wanted at a great price. World Ford has the most dealer discounts that I came across. Before making a long drive to Pensacola I called about a truck. Within hours Jim called me back with answers to all my questions. Two days later I made the drive and purchased the truck I saw on the Internet. If not for World Ford's discounts and Jim's willingness to help, I never would have ended up with my 2015 F150 Platinum. Big thanks to World Ford and Jim K. I absolutely love my new truck. More
Best way to buy a truck! Jim was extremely helpful in finding the F250 I was looking for. Once he located the truck we were able to workout most the trade online. When it came Jim was extremely helpful in finding the F250 I was looking for. Once he located the truck we were able to workout most the trade online. When it came to talking about the numbers $$$ Jim made it very easy to say, "We have a deal". More
Easiest car buying experience Jim was a great help to me when I was looking for a new Ford Focus. He took into consideration everything I was looking for as well as my timeline. He Jim was a great help to me when I was looking for a new Ford Focus. He took into consideration everything I was looking for as well as my timeline. He wasn't a pushy salesman which I really appreciated. More
2015 Ford Escape Jim K did a great job allowing me to compare the Escape S to the Escape SE. Jim is low pressure and very easy to work with. Jim K did a great job allowing me to compare the Escape S to the Escape SE. Jim is low pressure and very easy to work with. More
Thanks for making buying my F150 as easy as possible Jim Knudsen was extremely patient in dealing with us. He didn't pester or bug us after we left the lot undecided. When we decided to return, all pre Jim Knudsen was extremely patient in dealing with us. He didn't pester or bug us after we left the lot undecided. When we decided to return, all previous promises were kept and we left the lot satisfied wi th our deal More
The worst service department I have ever been too. I have been a loyal Ford guy for many years and because of their lack of concern for my situation and lack of urgency I am going to start shopping for I have been a loyal Ford guy for many years and because of their lack of concern for my situation and lack of urgency I am going to start shopping for a different vehicle. If this is what Ford custimer service is coming too then I would rather deal with the competition. Not only did this dealership not call me when they knew what the problem was but they didn't call me when there was an issue getting the parts that I needed. When I went in to talk to the service department, I stood there in front of the person I needed to talk to and he didn't say anything to me for 10+ minutes, no " I'll be right with you" or anything. If you can avoid this dealership and service department, do it. More
Got What I Wanted In less that 12 hours from our first conversation, World Ford, (Terry Woods and Marco Barlow) put me in the exact vehicle I was searching for. The de In less that 12 hours from our first conversation, World Ford, (Terry Woods and Marco Barlow) put me in the exact vehicle I was searching for. The deal was very reasonable and the courtesy extended to us was second to none in my past car buying experience. I purchased a Mustang Cobra in 1994 from World (Key) Ford and was treated well then as well. This last experience was the best yet. These guys have the knowledge and desire to put you in the car you want, and the hands on training with the SYNC and other operating systems was fast and thorough. I got everything I was looking for. That means I'll be back next time in the market for one of Ford's fine automobiles. (Best dealership in the south for Mustangs!!) More
Honest & Hardworking Dealer Marco is an honest & hardworking dealer. World Ford did not have the exact vehicle I was looking for and Marco went out of his way to locate the car I Marco is an honest & hardworking dealer. World Ford did not have the exact vehicle I was looking for and Marco went out of his way to locate the car I wanted and had it for me the next day! I recommend Marco to anyone looking for a new or used car! More
They did a great job. Love our Fusion Brian is down to earth, honest, and straight forward. Wish a car salesman were like him. He has it figured out. He is the one to see if you need a Brian is down to earth, honest, and straight forward. Wish a car salesman were like him. He has it figured out. He is the one to see if you need a car More
EASY PROCESS / UP FRONT HONEST DEALINGS I traveled from my home in Gulf Shores to World Ford after attempting to deal with a Ford dealer closer to home. That didn't work out well and the ex I traveled from my home in Gulf Shores to World Ford after attempting to deal with a Ford dealer closer to home. That didn't work out well and the experience will be shared on a review of that dealer. World Ford made the process extremely easy. My lovely wife was VERY particular regarding the make, model, color and options she wanted. Brian worked hard and found exactly what we were looking for. I even through in a request for a couple of dealer installed options just prior to taking delivery. Brian was very accommodating. You would expect since there were so few trucks in the region (total of 1) that met our requirements Brian would have been less willing to offer a fair price. Well, he did in fact offer us a great price. They day of delivery we worked with Aaron and the process was very easy and pain free. This is the second F150 we've purchased from World Ford and probably won't be the last. Thank you for making the drive from Gulf Shores worth it. More