World Ford Pensacola

I was helped Andres. He kept me informed of the progress of my vehicle and called me timely to inform me when my car was ready for pick up. He was very pleasant to deal w He kept me informed of the progress of my vehicle and called me timely to inform me when my car was ready for pick up. He was very pleasant to deal with as my advisor. More

I want to Give a big shout out to Ellen in the service department for helping me. She was fantastic. Very short staffed sometimes that can’t be helped, but she did her best to work over and above to help department for helping me. She was fantastic. Very short staffed sometimes that can’t be helped, but she did her best to work over and above to help and I do so appreciate Her showing of patience with being short staffed And being new to the job. She was excellent.!! More

I’ve been coming here for about 3 years for service on my 2021 F 250. I bought my truck in Ca. I got the Ford service plane when I bought the truck. This dealer has honored that warranty with out question. 2021 F 250. I bought my truck in Ca. I got the Ford service plane when I bought the truck. This dealer has honored that warranty with out question. More

Very dependable customer service, I feel confident that my car will get excellent service, and I will continue to have my vehicle serviced at ford dealership. my car will get excellent service, and I will continue to have my vehicle serviced at ford dealership. More

Ellen was very helpful in the services dept. My vehicle was finished in a timely manner. My vehicle was finished in a timely manner. More

Danny is awesome he is so easy to work with! All of the service reps were friendly. Would recommend to anyone! All of the service reps were friendly. Would recommend to anyone! More

Great service and friendly, personable advisors. Went the extra mile to ensure my vehicle was safe Went the extra mile to ensure my vehicle was safe More

My experience was great Brandon was awesome and would 10/10 suggest him everytime for all your car needs only advisor I will be going to going forward 10/10 suggest him everytime for all your car needs only advisor I will be going to going forward More

Overall the customer service was really great. I I like that a video was provided of what the service person found. It was nice and Curtis. I I like that a video was provided of what the service person found. It was nice and Curtis. More

The service center is top-notch and very professional. High quality Workman ship. Thank you High quality Workman ship. Thank you More