World Ford Pensacola

I am extremely happy with Chad Hoye and his manager. They were very professional, curious and they took there time to help me. I truly appreciate you all!! with Chad Hoye and his manager. They were very professional, curious and they took there time to help me. I truly appreciate you all!! More

Outstanding experience! We were not satisfied with the Ford Dealership near our home. We went to World Ford and encountered a knowledgable, charming staff. Mark Barlow was We were not satisfied with the Ford Dealership near our home. We went to World Ford and encountered a knowledgable, charming staff. Mark Barlow was in tune with our needs and was a pleasure to work with. More

First class dealership, First class sales person! This dealership is first class all the way. They didn't have the color truck I was looking for but found exactly what I wanted in a matter of minutes This dealership is first class all the way. They didn't have the color truck I was looking for but found exactly what I wanted in a matter of minutes and had it there for me the next day. My sales person was great. He worked with me in every way to get me a great offer on my trade-in. I wanted some options installed on my new truck, so he even gave us a new SUV to drive while we waited. The salesperson even met me 1/2 way to deliver my new truck. I feel he went over and above on this sale and was such a nice guy. I felt no pressure what-so-ever. This sale was very different from previous sales and if ever I need to buy again, I'm going to World Ford Pensacola, hands down! I will definitely be asking for Marco! More

Great group to work with Marco not only is a great salesman, he really knows his product! I like deal straight forward not spending the day going back and forth, he made the Marco not only is a great salesman, he really knows his product! I like deal straight forward not spending the day going back and forth, he made the deal quick and easy not to mention a very competive price. He followed up after the purchase which I really appreciate. We communicated via email and was ready for me with a vehicle, what a great way to do a deal. Thanks Marco! More

Excellent sales experience! I've been in and around sales all my life and Chad is one of the best car salesmen I've ever dealt with! He took the time to ask me the right question I've been in and around sales all my life and Chad is one of the best car salesmen I've ever dealt with! He took the time to ask me the right questions, found out what I needed/wanted and followed up with me regularly. All without being offensive, pushy or disrespectful. I worked with him for almost 2 months before I found the truck I wanted. This was my first experience at a Ford lot and I was more than impressed with Chad Hoye. I highly recommend him to anyone looking for a new or used vehicle. Nice work Chad and thanks! More

Great customer service m! Jim was great! I will definitely use him again in the near future. I have recommended him to friends and family as well. Great guy Jim was great! I will definitely use him again in the near future. I have recommended him to friends and family as well. Great guy More

No pressure! Great experience. We were originally looking at buying a new edge and Marco was a no pressure salesman who was very informative! He gave us all the answers to the quest We were originally looking at buying a new edge and Marco was a no pressure salesman who was very informative! He gave us all the answers to the questions we had. We ended up leaving without making a deal for numerous reasons but our experience not being one of them. We came back a few weeks later in the market for a F350 due to our awesome experience with Marco. The truck we wanted was in Georgia and we could have easily went up there to buy it but wanted to work with Marco and World Ford Pensacola. More

Top Service The service department at World Ford really caters to the customer. I feel like I have arrived at an upscale hotel when I pull my car in the service The service department at World Ford really caters to the customer. I feel like I have arrived at an upscale hotel when I pull my car in the service bay. Employees are there to open the door for you (and to a 72 year old female that is impressive), they escort you into the check in area with your service rep (in my case Dan) then when you enter the waiting area the popcorn machine is popping away with a fantastic aroma. One can tell that this dealership has customer satisfaction at the top of their list and it is serious to them. Kudos to all of yu! Margaret Dunn Orange Beach, Al More

Great Experience My Bank (USAA) referred me to Brian, the Internet Manager, and the process went very smoothly. He showed me the different option packages and got me My Bank (USAA) referred me to Brian, the Internet Manager, and the process went very smoothly. He showed me the different option packages and got me something I really liked from a nearby dealer, so I didn't have to settle for something else that might not be what I wanted. I visited several times and he never complained. I felt like he was an advocate for me in the buying process. More

xxxx yea!!!! By far the best car buying experience ever! Jim knudsen was awesome, very knowledgeable and patient until i got the best deal possible. The new fusion By far the best car buying experience ever! Jim knudsen was awesome, very knowledgeable and patient until i got the best deal possible. The new fusion is amazing... great job ford! More