World Ford Pensacola

Purchasing a Certified pre-own We visited many dealerships throughout our area and the Pensacola area and World Ford is the only one that we felt comfortable and not pressured to bu We visited many dealerships throughout our area and the Pensacola area and World Ford is the only one that we felt comfortable and not pressured to buy. We as customers are the ones that have to feel confident in what we want and what is best for our family. We were able to look/shop around without having a salesman hound or follow us around the car lot. Mr. Keith Rodgers came out an spoke to my husband, gave him his card, and directed him in the area that he would be if we had any questions. That sense of easement in a very important decision for us was awesome!! So, long story short, we were able to find a vehicle that we were interested in, get the carfax up front, discussed the warrenty information, and gave the opportunity to go shop around at other dealers. Who can beat that? Well, in our case, noone in the area. So, we returned back to Keith and told him all the details and test drove the vehicle. We loved the Ford Flex, the way it drove/rode, and fell in love with it. (Except with the color, but it will grow on me..lol) Like Keith said, as long as you're in it you don't see the color. :) Keith and the financial department made our experience (which normally is very nerve wrecking and stressful) less stressful and comfortable. Keith done what we had asked without running back and forth trying to negotiate more from us. He was very helpful, friendly, and pleasant to do business with. So, we bought a certified pre-owned Ford Flex with low miles and a great existing warrenty!!!!! That we didn't have to purchase!!!!! Thank you Keith and World Ford for making our experience great! We haven't had a car payment in over 5 yrs and we were very stressed to have a car payment, but walked out in confidence and with a payment that is not so heartbreaking! Lol. Blessings to you all! More

Great Experience We looked at many cars, had a variety of experiences with dealerships and sales personnel. In the end, it was not only the large selection of product We looked at many cars, had a variety of experiences with dealerships and sales personnel. In the end, it was not only the large selection of products available, the Escape performance itself, but Marco's friendliness, knowledge of the products, and his quiet professionalism that made us very confident we made the correct choice of car, dealership and Ford in general. Marco made us feel relaxed, important to the process, and that he cared about our experience throughout. Thank you Marco! More

Great Service I put in a application on line. Jim was who I received as my sales person. Let me tell you I hope every one gets Jim. He was great! He worked with me I put in a application on line. Jim was who I received as my sales person. Let me tell you I hope every one gets Jim. He was great! He worked with me almost a month,i was going back and forth,trying to make up my mind. He was so patient with me and I thank you Jim. I got a great car at a great rate and I enjoyed my visit to World Ford. Steven Bogan did his thing too. He's the fiance guy, He as it together. He had everything all together, Thanks guys for everything! Arlecia Goldsmith More

Rick Manzoni Service advisor We've been servicing both of our vehicles for over a year at World Ford. Rick Manzoni has went above and beyond to take care of us.we truly appreciat We've been servicing both of our vehicles for over a year at World Ford. Rick Manzoni has went above and beyond to take care of us.we truly appreciate him! More

Good experience Buying a vehicle can be quite an ordeal and a all day experience. Marco was awesome. He was very knowledgable about the vehicles. It only took a fe Buying a vehicle can be quite an ordeal and a all day experience. Marco was awesome. He was very knowledgable about the vehicles. It only took a few hours. We got a great deal and would highly recommend Marco and World Ford. it was one of the best car buying experiences we have ever had. Thank you Marco . More

Amazing sales people I highly recommend going thru Lisa fillingim to get a car. She and Jeff will do whatever it takes to get you into a vehicle I highly recommend going thru Lisa fillingim to get a car. She and Jeff will do whatever it takes to get you into a vehicle More

Painless car buying experience! Start to finish the process was pleasant! No gimmicks, just overall a good experience. We will definitely be back for our next purchase at World Ford! Start to finish the process was pleasant! No gimmicks, just overall a good experience. We will definitely be back for our next purchase at World Ford! More

Once again, World Ford comes thru for my family!! I'm a loyal repeat customer and am now on my 5th purchased vehicle from World Ford. Last year my family was in desperate need of a big SUV for a grow I'm a loyal repeat customer and am now on my 5th purchased vehicle from World Ford. Last year my family was in desperate need of a big SUV for a growing family with a new baby on the way in which the staff at World Ford especially Bob Smith, exceeded my expectations so much I purchased 2 Fords in one day. Since then I picked up a Jeep just for something fun to drive, even though it wasn't a Ford Lisa Fillingim and Bob took care of me with VIP service knowing I'd keep coming back. With that being said this year I just found out my wife and I were expecting again which would be now our 3rd child, therefore not only would we need the already purchased SUV but now I would also need something big enough to drive the entire family if need be. I immediately contacted Lisa and explained my predicament and without hesitation she researched what they currently had in inventory giving me different options for my family to make the BEST financial decision. Not thinking I could have been taken care of any better than Lisa was already displaying, she coordinated allowing me to take the Ford F150 Platinum of choice home for the weekend to take my time looking it over, making my decision, making sure 2 car seats fit with ample room and in my mind the most important, not having to truck my wife and kids and all that comes with it to the dealership. On that Monday morning the decision was made and 95% of deal was done by phone to alleviate the stress of having to take off of work and packing up the kids. Lisa and Bob had everything all ready with exception of signatures and a detail only because I still had the truck. :-) I love having Bob, Lisa, and Brandy Wells in service basically a text and/or phone call away. You'd think the VIP service all 3 continue to give me without fail, were on MY payroll. Myself and my family thank you once again for coming thru for us! Knowing the stereotypes of car salesmen/saleswomen and how they take care of you AFTER the purchase are not always the best Lisa, Bob, and Brandy continue to set the bar higher each time I return to them with anything concerning vehicles. Craig L. Swanson More

Love my 2016 Explorer! I had a great experience at World Ford with Marco as my salesman. He listened to what I wanted and worked hard to find the right vehicle within my bud I had a great experience at World Ford with Marco as my salesman. He listened to what I wanted and worked hard to find the right vehicle within my budget. He provided no hassle (one of the most important things to me when purchasing a vehicle), a fair price, and attention to detail. I love my new Explorer :) More

"Great Experience and Service!" What a fun buying time. I call ahead so they would know I was on my way to World Ford. The salesman, Marco, called me right back to ask for a little m What a fun buying time. I call ahead so they would know I was on my way to World Ford. The salesman, Marco, called me right back to ask for a little more info. The vehicle that I was wanting to purchase was ready when I arrived. How great is that! Marco took care of everything and he had the answers to all my questions. What a great salesman! I had a great experience at World Ford and everyone was so professional. More