World Ford Pensacola

Left handicapped and stranded Do not trust Ford to honor any warranties! Will leave handicaps stranded in Florida and customer lives in Alabama about an hour away,was 10 pm getting Do not trust Ford to honor any warranties! Will leave handicaps stranded in Florida and customer lives in Alabama about an hour away,was 10 pm getting home no thanks to Ford!!!! More

DONE!!! I do not enjoy buying a car so when all the paper work is done, I am a happy camper. The thing I liked about working with Marco and World Fod is that I do not enjoy buying a car so when all the paper work is done, I am a happy camper. The thing I liked about working with Marco and World Fod is that is didn't get pressured. If we couldn't come to an agreement on price...it was go onto the next choice. The responses came back in a timely fashion. Marco was great to work with and he made it painless.?????? More

Awesome place, highly recommend These guys are like unicorns, and by that I mean you rarely see one but when you do its special!!! If your in the market for a ford stop talking to These guys are like unicorns, and by that I mean you rarely see one but when you do its special!!! If your in the market for a ford stop talking to any other dealership and call Aaron Babb and tell him what it is you need, he will make you the best deal that he can in his power without hassle and that anxious uncomfortable feeling that you get at 90% of car dealerships and then once he has worked his magic do yourself a favor and let them know you want Steve Bogan to handle your financing, this man went above and beyond what was expected of him and he truly takes pride in what he does and TRULY wants to give their customers the absolute best financing he can even if that includes calling in favors to get someone a better APR. Thanks guys for an easy and satisfying experience. More

Best vehicle buying experience period. I went to World Ford to replace my vehicle after a tornado hit my neighborhood and totaled my car. Keith Rodgers helped with the process and found me I went to World Ford to replace my vehicle after a tornado hit my neighborhood and totaled my car. Keith Rodgers helped with the process and found me the perfect vehicle to fit my needs. Bob Smith the manager of used vehicles sales came over and took an interest in my needs. Both men were extremely concerned with what I've been through and made me feel like my problems were their problems. The whole process was smooth and painless. I will recommend World Ford, Keith Rodgers and Bob Smith to anyone in the market to purchase from a dealer. More

AMAZING!!!! I would like to say I didn't go in planning on buying a car. I haven't had a car payment in almost 18 years and was worried about getting financed. Ji I would like to say I didn't go in planning on buying a car. I haven't had a car payment in almost 18 years and was worried about getting financed. Jim showed me the 2014 Ford Fusion ecoboost I drove it and fell in love. He made it so easy and went above and beyond and so did the all the sales and financing guys went way beyond what I expected....Thanks Jim, I could not be happier with my purchase. They stand behind everything they sell no matter what!!!! If something is wrong they will make it right!!!! THANKS!!!! James and Wendi Martin More

Awesome service I went in and the service department is great they take good care of my car. I did have a little trouble with some surface grit on my trunk and did ge I went in and the service department is great they take good care of my car. I did have a little trouble with some surface grit on my trunk and did get a little backlash but the used vehicle side took excellent care of me. I do recommend the service department they do a great job. More

Fantastic experience I did not know what to expect going into this, so I was a little nervous as to how it all worked. I know nothing about cars except for what I visioned I did not know what to expect going into this, so I was a little nervous as to how it all worked. I know nothing about cars except for what I visioned myself driving. That is exactly what i got! Chad was super patient and showed me some options. I FELL IN LOVE WITH A CAR! The rest was history, and the boys there made is so easy. I never felt stressed, or pushed on anything. The entire process went smoothly. I got an extremely fair trade in value on my previously owned car, and a fantastic price on my SMOKING HOT NEW CAR!!! I was treated like a princess. Chad was so fun and friendly, and really knew his information. I recommend him to anyone who is looking. He also is adorable! Needless to say..my expectations were exceeded..Thanks so so much Chad. I am obsessed with my car and so pleased with my experience. I will be back for sure. More

Cross threaded my lug nuts I had a lot of work performed on my 04 sporttrac my truck is in showroom condition I change and rotate my tires when it was in there shop they replace I had a lot of work performed on my 04 sporttrac my truck is in showroom condition I change and rotate my tires when it was in there shop they replaced brake pads so today when I went to rotate my tires I found a crooked lug nut I have nice chrome rims and can't even get a socket on the lug nut. Thank you world ford you SUCK !!!!!!!!! More

Stress Free Vehicle Shopping If your looking for a way to shop for a vehicle without the stress of dealership games, hidden numbers, and pushy salesman, then stop here. I purchase If your looking for a way to shop for a vehicle without the stress of dealership games, hidden numbers, and pushy salesman, then stop here. I purchased a pre-owned certified ford truck and couldn't be happier. All prices were fair and there was no price gouging attempt. [including my trade-in]. The staff respected privacy and answered questions without hesitation. They even went as far as saying that they encourage me to shop around and try all makes and brands of vehicles. When I asked about competing dealerships in the area (which I visited) they made no ill remarks and spoke highly of the people working there. It was a pleasure to give my business to a company who respected me, my wife and my questions. Out of all of the delearships from fort Walton beach to PCOLA, they were by far the best and worth the hour drive. More