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World Ford Pensacola

Pensacola, FL

4.7
1,939 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,939 reviews

October 02, 2023

Marco and Sonic are amazing to work with! I've purchased several vehicles from them and am always happy. More

by Michelle Richards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow, Sonic Fonacier
Oct 03, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled that Marco and Sonic provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 30, 2023

Tried up selling me for other items. One of which was a cabin air filter that my truck does not have. More

by brianwilsonconstructionllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
Oct 04, 2023 -

World Ford Pensacola responded

Thank you for bringing this to my attention. I apologize for the attempted upselling and the incorrect recommendation for a cabin air filter for your truck. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Nathan Cartwright General Manager n.cartwright@worldford.com

September 30, 2023

Highly professional employees. Knew what I needed to have done and took care of the maintenance I needed. More

by mromeojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 03, 2023 -

World Ford Pensacola responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

September 30, 2023

Was keep informed on what was going on. with my vehicle at all times. Happy More

by pjohnnolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy LaBounty
Oct 03, 2023 -

World Ford Pensacola responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

The P204F Engine light on the 2019 23F Transit Winneabago has been fixed! Thank you to everyone that responded to me while I was on the road. World Ford of Pensacola fixed the problem at no charge. They even More

by Bjm0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Parker Service advisor and Travis Sellner mechanic, Brandy Wells
Oct 03, 2023 -

World Ford Pensacola responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Brandon and Travis went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 28, 2023

POOR service! Required us to drop off vehicle only to have it sit for 3 weeks. Part ordered but no timeframe given for repair. 4 weeks tomorrow without a car and n More

by LisaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayson Pelt
September 28, 2023

Always friendly professional and eager to correct any problems. Great waiting room with refreshments. Superior service More

by frank mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon,parker
Sep 29, 2023 -

World Ford Pensacola responded

We are thrilled to hear that you had a superior experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

Friendly service and helpful people at both vehicle drop off and at vehicle pickup when my original rep was already off work. More

by dwu6688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie-5
Sep 30, 2023 -

World Ford Pensacola responded

It's great to hear that you experienced friendly and helpful service both during vehicle drop-off and pickup. Providing consistent and accommodating service is important to us, and we're glad to know that you had a positive experience with our team. We're here to ensure you have a smooth and enjoyable experience whenever you visit us. Thank you for choosing us for your vehicle service!

September 27, 2023

We love this dealership and our salesman LaRon Smith. Always courteous, always listens to our needs. More

by Fredz51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRon Smith
Sep 29, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled that LaRon provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 25, 2023

Very friendly professional let me look at different vehicles, test, drive a couple. Did everything they could with the numbers to give me a deal. Make sure I was happy with it. More

by Linda45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco barlow
Sep 26, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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