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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,647 Reviews
Call Dealership (850) 476-9050
View Awards

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,647 reviews

March 09, 2025

Great service, very prompt, very informative through the service process. Would highly recommend World Ford for your service needs! More

by reajr85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Roberts
Report | Print
Mar 11, 2025 -

World Ford Pensacola responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2025

Professional courtesy friendly knowledgeable customer service is excellent. Comfortable clean waiting area and restrooms. Overall great! More

by whynneliason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 13, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2025

My appt at World Ford went very well this morning and my service agent Bryan was not only thorough, but courteous as well. Great start to a great weekend. Always a good service experience at World Ford. More

by Pa J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept- Bryan Fetterlin
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Mar 11, 2025 -

World Ford Pensacola responded

Hello, we're happy you found Bryan to be so supportive during your experience here at World Ford Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2025

Solid service, very nice waiting room, Timothy was extremely helpful and kept me up to date on what was happening. More

by aidanbtmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
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Mar 11, 2025 -

World Ford Pensacola responded

Hello, we're happy you found Timothy to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2025

Our sales person was great (Dalton Weihrauch) the finance manager needs a refresher in customer service, seemed to be preoccupied. More

by Jerry J Keleher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Weihrauch
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Mar 11, 2025 -

World Ford Pensacola responded

Hello Jerry, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2025

Staff was very knowledgeable and assisting me with all my questions. Very clean and comfortable environment. More

by Barron taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BERT L, IN SERVICE DEPARTMENT
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Mar 11, 2025 -

World Ford Pensacola responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2025

Appt available when i need it Fast check in Work done promptly Constant contact during servicr More

by judithpannell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen in Service Dept
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Mar 09, 2025 -

World Ford Pensacola responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

The staff was friendly and helpful. Everyone was very thorough and the service was great. Highly recommend More

by DJCOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Peavy
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Mar 09, 2025 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2025

Excellent service! Excellent job done! My technician, Bryan was very professional and an assessor to your organization! More

by Whitedf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department! Bryan! Excellent service!
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Mar 09, 2025 -

World Ford Pensacola responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 06, 2025

Poor commuting, slow service and,was not done with work the day it was supposed to be done, and that happened two times had to call three to get status on truck, and then was trying to charge me 100 for oi More

by polshark97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin sims
Report | Print
Mar 07, 2025 -

World Ford Pensacola responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at information provided below so we can work toward a resolution. Justin Murphy      Service Director World Ford Pensacola p-850 266-2168 justinmurphy@worldford.com

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