World Ford Pensacola

I purchased a F150 new in Jan 06, not a positive experience, this dealer was one of the worst. The service is far worse, for warrenty work I was told numerous false information. One simple job too experience, this dealer was one of the worst. The service is far worse, for warrenty work I was told numerous false information. One simple job took eight days when I complained I was told that part of the problem was the holiday on Monday, it was actually the week before. I was told because I replaced a headlight bulb with a off the shelf regular Sylvania bulb the burned wire harness was not under warrenty and the non-Ford buld was the reason. I had the same warrenty work done again at Astro Mercury across the street and it took 30 hours vs eight days at World. When parts did not arrive for this truck I was told that they simply waited untill the parts came in. They did not make a phone call to check on the delivery date. I recently purchased a GMC because of the dealer, I did not want to have to go to World Ford for warrenty work. More

Purchased a 06 F150 four years ago, what a joke. Since then service is worse, adviser had more excuses than our federal government. Said the service time (eight days)was longer than expected because of th then service is worse, adviser had more excuses than our federal government. Said the service time (eight days)was longer than expected because of the Monday holiday, there was none, it was the previous week. Told light harness failed due to replacement(not Ford) bulbs, they were traditional off the shelf at Advance. How much time do you have? Recently went to a GMC mainly to avoid this dealer FYI untill I traded I started going to Astro across the street, they can service Fords. Great people but they cannot sell me a new Ford truck. More

this by far was the best experience i have ever had purchasing a vehicle. being new to the area scott and his team of professionals made it a welcoming experience and i will service mine and my wifes purchasing a vehicle. being new to the area scott and his team of professionals made it a welcoming experience and i will service mine and my wifes car there for years to come! thank you for all your help! More

This is the 8th vehicle purchase I have made with World Ford Pensacola in the last several years. Each purchase has been as good or better than the previous one. The staff is always courteous and knowled Ford Pensacola in the last several years. Each purchase has been as good or better than the previous one. The staff is always courteous and knowledgeable. I will continue to purchase my vehicles from World Ford Pensacola as long as I am in this area. I have also used their service department which is one of the most top notch service departments that I have dealt with. Thanks! More

My family and friends have purchased several vehicles from Mr. McDonald at World Ford in Pensacola, and everything is always great! They are a great bunch of people to deal with. I would definitely re from Mr. McDonald at World Ford in Pensacola, and everything is always great! They are a great bunch of people to deal with. I would definitely recommend this dealership and salesperson to anyone that I know who is shopping for a new or used vehicle. More

We recently purchased a 2007 Ford Explorer and couldn't be happier with our experience! The sales and finance staff were so nice and patient with all of our questions (and our entergetic 2 year old). We ne be happier with our experience! The sales and finance staff were so nice and patient with all of our questions (and our entergetic 2 year old). We never felt pressured or rushed, and we got a great deal on both our purchase and trade-in. We will only shop World Ford for any future vehicle purchases, and will recommend them to anyone we know who is looking for a new or used vehicle! More

I have a 1999 Dodge Dakota R/T Pickup truck. I had problems with it overheating so I wanted to have it checked out with the people I trust here in pensacola and that would be World ford, a family memb problems with it overheating so I wanted to have it checked out with the people I trust here in pensacola and that would be World ford, a family member told me about there quality work, they have great service at the right price! I would highly recomend them.. Thanks again.. More

This dealership is the worst one to deal with when you have warranty problems. Also when I wanted to buy a new 2010 Shelby, the new car manager didn't even go out to look at my 2008 Mustang to give me an have warranty problems. Also when I wanted to buy a new 2010 Shelby, the new car manager didn't even go out to look at my 2008 Mustang to give me an estimate and just threw some number out to me. Brought my last 5 vehicle from this dealer but had to go to mobile to order my 2010 Mustang Shelby. Guess this dealer did't want to sell me one for about 56k More

I went to the internet to see what trucks were available with what equipment and I also went to Chevrolet, and GMC, and Toyota, but you already know I bought the Ford F150XLT and it is equiped better than t with what equipment and I also went to Chevrolet, and GMC, and Toyota, but you already know I bought the Ford F150XLT and it is equiped better than the others and the price was only $300.00 higher out the door. Your sales staff, Aaron Fries, Tommy and Paul all were very kind and my experience was very good. by the way I now have about 1500 miles on the truck and have outfitted it with A Topper with bins in the side doors and a bed slide to give access to tools at the back gate. It would only be nice if Ford would provide those extras at a good price as well, then I would buy them with the truck. Thank You so much for the good service and excellent product. The Ford is still the best riding and handling truck on the road. John R. Cocking 3500 Cessnock Dr. Pensacola, Fl. 32514 skbjrc@cox.net 850-324-1990 More