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World Ford Pensacola

Pensacola, FL

4.6
1,685 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,685 reviews

March 28, 2025

Marco my sales rep did a great job. Got us the vehicle we wanted and handled the purchase perfectly. More

by EJM81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Mar 30, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Very friendly and fast service I have no complaints and they worked with my schedule More

by ecfr2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Mar 30, 2025 -

World Ford Pensacola responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Very professional and helpful. Service Rep did a great job and was vey friendly and informative! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 28, 2025 -

World Ford Pensacola responded

Hi Mike, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

Yesterday, I had my 2019 Edge picked-up and returned for its 60,000-mile service. I gave the Service Person a list of items I wanted done. And I told him that I did NOT want the Oil Changed or my tires rota More

by gsasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Mar 28, 2025 -

World Ford Pensacola responded

Thank you for reaching out regarding your recent concerns in Service. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Justin Murphy      Service Director World Ford Pensacola p-850 266-2168 justinmurphy@worldford.com

Mar 30, 2025 -

gsasin responded

My name is Gary B. Sasin, I definitely should be in your system. I've had my 2006 Ford Mustang, my leased 2019 Ford Ranger and my 2019 Ford Ege ALL serviced there.

March 26, 2025

The service team is always friendly, thorough and professional. They are also very knowledgeable. I’ve never had an issue with any service they’ve provided. I really appreciate the shuttle service th More

by leigh.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
Mar 28, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! We do hope we can be of assistance in the future. Take care!

March 26, 2025

Enjoyed working with Logan on the purchase of our Bronco at World Gord in Pensacola. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
Mar 28, 2025 -

World Ford Pensacola responded

Hi Mike, thank you for your kind review; we are happy to pass along your comments to Logan here at World Ford Pensacola! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2025

Good customer service representatives. Made sure to keep us up-to-date when repairs are being done. More

by ad1mello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representatives
Mar 28, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

After driving from NM to Pensacola in a 2020 Ford Explorer and wanted to check everything out. The see was great from beginning to end! Attentive advisor and was done quickly! We will return for serv More

by doceansec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 28, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 25, 2025

Always very excellent and professionalism displayed. Tim, the service agent was extremely proficient and mannerly The work was done expeditiously and with care. More

by Woodtb51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim,service agent
Mar 28, 2025 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

Very good customer service. Great communication from the beginning to the end. Would highly recommend More

by Phillipsfencingsolutions
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 28, 2025 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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