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World Ford Pensacola
Pensacola, FL
2,088 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 12, 2025
I have taken my car to World Ford for repairs and maintenance. The staff is friendly and the facility is clean. I received a message reminding me that I was probably ready to get my oil changed. Sc maintenance. The staff is friendly and the facility is clean. I received a message reminding me that I was probably ready to get my oil changed. Scheduled the appointment, and had a great rapport with my service advisor, Ayden Nelson. Staff like him are the reason I will return for any work I need done on my car. More
by sunshine11221964
Employees Worked With
Ayden Nelson
October 11, 2025
Great vehicles, transparent salesman Dalton, quick and efficient. Finance was easy, very informative, friendly and put me at ease. The entire purchasing process took less than 3 hours and I love my new Ex efficient. Finance was easy, very informative, friendly and put me at ease. The entire purchasing process took less than 3 hours and I love my new Explorer and think that I got one of the best deals within a 90 miles radius. Thank you for everything. More
by Crystalmedley77
Employees Worked With
Dalton Weihrauch , Sonic Fonacier
October 10, 2025
The most helpful and friendly people work here! Our sales person, Rico, was outstanding! The finance gentleman, Mr. Todd, was outstanding. My interaction with everyone at that dealership has been Our sales person, Rico, was outstanding! The finance gentleman, Mr. Todd, was outstanding. My interaction with everyone at that dealership has been nothing but positive. They seem to go above and beyond to please their customers. More
by alisep32
Employees Worked With
Rico and Todd
October 08, 2025
World Ford Pensacola’s Service Department is structured to provide outstanding customer experience starting with effective electronic notifications, efficient appointment scheduling, personable service rep to provide outstanding customer experience starting with effective electronic notifications, efficient appointment scheduling, personable service representative interactions and detailed service and maintenance actions. I would like to highlight my interaction with Christopher of the service department who definitely demonstrated true customer service which made my service visit smooth and convenient - a 5 star performer! I would definitely return for another service for my vehicle and would trust that Christopher would provide the same 5 star customer experience! Awesome job! More
by Randy F.
Employees Worked With
Christopher (Service)
October 08, 2025
Aiden sent me an estimate on tire replacement for my F150. Once I agreed to the price , he ordered them for me and asked me to come in to have them mounted. Easy and efficient F150. Once I agreed to the price , he ordered them for me and asked me to come in to have them mounted. Easy and efficient More
by terrenceharrigan
Employees Worked With
Aiden
October 08, 2025
On your typical pushy dealer. Vehicle was ready ahead of time for delivery. Every process was seamless and efficient. Managers and GM all interacted during the purchase. Vehicle was ready ahead of time for delivery. Every process was seamless and efficient. Managers and GM all interacted during the purchase. More
by Jesse & Melanie
Employees Worked With
Austin, Wesley
October 07, 2025
Timely meeting of the customer and communications have greatly improved in the Service Department. We were taught that the customer comes first. It bears remembering that customers are the business. Thank greatly improved in the Service Department. We were taught that the customer comes first. It bears remembering that customers are the business. Thank you, World Ford, for working to be the best in customer service. More
by JBurroughs
Employees Worked With
Ayden Nelson
