World Ford Pensacola

All work performed as agreed. Suggested some additional stuff after inspection which I agreed to. Was done promptly. Waiting room was good. Will use again Suggested some additional stuff after inspection which I agreed to. Was done promptly. Waiting room was good. Will use again More

I was really impressed with my service man, Bryan. Took care of me upon arrival and came to get me as soon as they finished up with my Truck. He also called me the following day to follow up to make Took care of me upon arrival and came to get me as soon as they finished up with my Truck. He also called me the following day to follow up to make sure everything was ok with my service. More

I was in and out with no hassle and all my questions were answered. Very happy with the service. answered. Very happy with the service. More

Katie was excellent, got us checked in quickly, was very friendly, and was great with communication. Service was quick, no complaints. friendly, and was great with communication. Service was quick, no complaints. More

I brought my Focus on because the dashboard started separating. I have the Platinum ESP coverage from Ford. Dealership said the car is too old & did nothing to fix it. Service advisor worked hard but o separating. I have the Platinum ESP coverage from Ford. Dealership said the car is too old & did nothing to fix it. Service advisor worked hard but overall a poor showing for Worl Ford & Ford in general. Zero support for their products. The car only has 55,000 miles and is in otherwise excellent condition & was bought at World Ford. That won't be happening again. More

It was great I am looking forward to tell people about my truck. Thank you my truck. Thank you More

Best new car buying experience we’ve ever had. Dalton was super helpful and knowledgeable - ask for him by name! Dalton was super helpful and knowledgeable - ask for him by name! More

Took my F150 in for regular maintenance service and had phenomenal customer service from Katie in the service department. She was extremely helpful, knowledgeable, and friendly. Top notch service from over phenomenal customer service from Katie in the service department. She was extremely helpful, knowledgeable, and friendly. Top notch service from over any other Ford service department I’ve had around the south. More

Service representative was qick and courteous. The service was fast. I liked the email update to let me know everything was good with the car. The service was fast. I liked the email update to let me know everything was good with the car. More