
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Taken Advantage of in multiple ways. I have purchased 2 RAM 1500s and had pretty good experiences there prior to the most recent purchase to be fair in my assessment. The sales person I h I have purchased 2 RAM 1500s and had pretty good experiences there prior to the most recent purchase to be fair in my assessment. The sales person I had used had moved but I figured I might as well go ahead and give it a shot. I had spoken to TJ Trippe multiple times telling him I wanted to make the deal for my Girlfriend as she didn't normally do the buying.. I was a cosigner on her previous and the lease was almost up she loved the Jeep Compass and was looking forward to getting another. Chrysler offers early returns and you do not have to pay the disposition fees. The car was supposed to be gray and have all the same features as her previous model. About a week before she was supposed to go in I received a call from TJ saying hey If she can get the deal without a cosigner would that be OK. My response was "sure" I mean I wouldn't have to take off of work and not sit around in a dealer for hours. Sounds great right? Well she shows up and begins signing papers. While doing so he goes around and gets the Jeep and comes in and says well its more silver than gray and the seats aren't heated. She continued not knowing she could just get up and walk out. The old bait and switch. So youd think that was the worst part but it wasnt. About 3 months later we started getting calls from Chrysler capital looking for the last payment. This also happened to a friend who bought a vehicle around the same time. I had to write on the website and many letters to the General Manager before they finally caved and made the payment. My response was when you turn a car in early who the xxxx would make TWO payments!!!!! So do you think that was it? Nope. We then started getting calls from Chrysler Capital wanting a disposition fee. Well Mr Bait and switch TJ did indeed get her a loan without a cosigner but it wasn't Chrysler Capital. So even though she leased another Jeep they still want their fee because it wasn't through them. Had I been there none of this underhanded xxxxxxxx would happen. My credit has been affected as I refuse to pay it as it was the irresponsibly of this sales person that caused this to happen. its funny they are short sighted trying to save themselves 275 dollars but will cost themselves as she leases a new Jeep every 3 years, and I have had a Neon, an Intrepid, a Neon, a 2008 Avenger, 2011 Avenger, 2014 Ram, 2017 Ram buying them. Smooth move by them as I will find another dealer and probably another brand at this point. My advice is to avoid this place. While there may be some cool dudes like Vance, there are guys like this who will damage your credit rip and rip you off and sleep pretty good at night IM sure. Don't take the chance. Have to work too hard to have your credit damaged. I keep hoping they come to their senses and do the right thing but I am not holding my breath. More
Awesome Sales Team The best place to go and get your next Jeep! Vance Valente and Ken Carry made the experience as easy as possible and delivered my Grand Cherokee expla The best place to go and get your next Jeep! Vance Valente and Ken Carry made the experience as easy as possible and delivered my Grand Cherokee explaining all the features and new technology that I never even knew existed on this car! Two thumbs up!!! More
awesome experience I walked into the dealership and was greeted by Frantz. The experience was delightful from the beginning to the end. He also helped me with my insuran I walked into the dealership and was greeted by Frantz. The experience was delightful from the beginning to the end. He also helped me with my insurance. More
First Jeep Purchase! I had a great experience at this dealership. It was a very positive pressure- free environment. My salesman, Roy Draper, really listened to what I wan I had a great experience at this dealership. It was a very positive pressure- free environment. My salesman, Roy Draper, really listened to what I wanted and didn't want. I was pleasantly surprised because I had the opposite experience at another dealership. I left with a new 2-door Jeep Wrangler which I love. It's the perfect car for me. I have already told my friends at work what a great experience I had buying it. This is my first Jeep. I have always driven small cars but was given a Jeep Wrangler as a rental car after an auto accident and loved it so much I decided to look into buying one. I'm so glad I did. I ended up getting a great Jeep for a great price. More
Fourth car and counting This is the fourth car I've purchased from World. I've always paid a fair price and I've always been treated with respect. I'll certainly be back to p This is the fourth car I've purchased from World. I've always paid a fair price and I've always been treated with respect. I'll certainly be back to purchase my next Jeep. More
Execelent My experience at world jeep was amazing. They have wide range of different car models. Isidro was my salesperson excellent and knowlegable they treate My experience at world jeep was amazing. They have wide range of different car models. Isidro was my salesperson excellent and knowlegable they treated me fairly. More
One hour to make a deal I went to World Jeep because they had the new model of Grand Cherokee, Limited X in Velvet Red Pearlcoat in stock. I made an appointment for later th I went to World Jeep because they had the new model of Grand Cherokee, Limited X in Velvet Red Pearlcoat in stock. I made an appointment for later that Saturday, and when I arrived the vehicle was sitting out front. I took it for a test drive, but it had a V6 and I was interested in the Hemi V8. My salesperson, Ken Cary very quickly arranged for me to test drive an Overland model with a Hemi V8. I already knew this was the model I wanted and had a good idea as to how much the lease payments should be. It took only about 30 minutes to come to a deal, but since it was a new model and there were very few in stock, they ordered it for me from the factory. It took less than 4 weeks to get it delivered, and when I arrived to pick it up I got a lower monthly lease deal by going to 39 months (instead of 36 months as quoted). Very pleased with the whole experience. More
Would not buy from again Didn’t effectively fix the agreed upon services the car required before purchasing. I don’t trust them to bring it back there to fix it. You will not Didn’t effectively fix the agreed upon services the car required before purchasing. I don’t trust them to bring it back there to fix it. You will not be a priority customer if you are looking to buy a lower end used car! Terrible overall experience! Beware! More
Such a GREAT Experience with Phil! I had such a great experience buying my new Jeep with Phil. He is kind, friendly, and truly makes customers feel that he is matching them with their b I had such a great experience buying my new Jeep with Phil. He is kind, friendly, and truly makes customers feel that he is matching them with their best interests-- I have already recommended Phil to so many of my friends, he is an ASSET to World Jeep! More
They go out of their way I have been dealing with World Jeep since they day they opened. We have purchased at least 10 vehicles from them and referred countless others to the I have been dealing with World Jeep since they day they opened. We have purchased at least 10 vehicles from them and referred countless others to their dealership. Bottom line, never once have we ever experienced anything other than help, honesty, professionalism, and 5 star care. That's why we purchase two cars at a time from WJ and will continue doing so. Joe Wajda, managing partner, Lou, the service mgr, Renny Henderson, Sales mgr, TJ, Sales Rep., and the entire service team all are great to deal with. I highly recommend WJ to my family and friends. They will bend over backwards for you! Rev. M. McGrail More