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World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Abdolutely the worst experience I have ever had with any service department in my life ! ! ! After purchasing 2 new Ram 2500 trucks back to back within 8 months of each other, I had nothing but problems service department in my life ! ! ! After purchasing 2 new Ram 2500 trucks back to back within 8 months of each other, I had nothing but problems with both trucks. From replacing the first set of tires at only 10k miles, to the numerous recalls and back orders on parts. Bad batteries, bad starters, and then to top it off.... had to replace transmissions on both trucks before breaking 30k miles. If that was not enough.... I was treated like a second rate and non important customer.. once the parts were in to replace the transmission after waiting over a month.... The service manager advised me that he would work my truck back into the mix and probably get it back to me next week some time????? The sevice department was not helpful at all while both trucks on separate occasions were down for extended periods of time making me lose a substantial amount of money for my business during the busiest time of year. I assure you that the treatment I received from the service department and all the way up to the general sales manager..... I will be taking my business elsewhere for any and all future car or truck purchases. More
Great Experience! It was a pleasure dealing with Frantz, Nicole, Kristen and Shane. I appreciated that Frantz listened to what I needed and did not waste my time in sea It was a pleasure dealing with Frantz, Nicole, Kristen and Shane. I appreciated that Frantz listened to what I needed and did not waste my time in search for a new Jeep Grand Cherokee. In less than 2 hours a deal was made. The sale went quickly and smoothly, as well as, vehicle pick-up with Nicole. All involved were professional, knowledgeable and courteous. More
Recently bought my car from World, Izzy Avila made the sale as painless, easy and quick while working inside the budget I had he got me into my dream car. After the sale the delivery coordinator Nicole Pe sale as painless, easy and quick while working inside the budget I had he got me into my dream car. After the sale the delivery coordinator Nicole Peterson was absolutely amazing going over all the new features in the car with me step by step to make sure it was set exactly how I wanted before I left the lot. More
World Jeep doesn't disappoint As a World Subaru customer I was happy to find the same quality of sales and service here. Special thanks to Nicole Peterson for her thorough explanat As a World Subaru customer I was happy to find the same quality of sales and service here. Special thanks to Nicole Peterson for her thorough explanation of all vehicle features. More
Quick and fair Ken was experienced, knowledgeable, and made the process as quick and painless as possible. The Jeep Grand Cherokee I leased is my first car and I am Ken was experienced, knowledgeable, and made the process as quick and painless as possible. The Jeep Grand Cherokee I leased is my first car and I am looking forward to going back to World Jeep in the future. More
Kenny Cary #1 Kenny has sold us 3 Jeep’s. His professionalism is second to none. The buying experience is stress free. He always is able to make the deal, with th Kenny has sold us 3 Jeep’s. His professionalism is second to none. The buying experience is stress free. He always is able to make the deal, with the best price. Nicola is the delivery associate and was a pleasure have her show us the new features of the 2020 Jeep. Thanks for a job well done. Dave & Dana More
Buying a car The people at the dealership were great to work with. We love the car and are very happy we bought a Jeep. Thanks for all your help. The people at the dealership were great to work with. We love the car and are very happy we bought a Jeep. Thanks for all your help. More
Excellent customer service and quick I went in looking for an older model because it would be more affordable but TJ showed me that I could actually get the newest model of Jeep Grand Che I went in looking for an older model because it would be more affordable but TJ showed me that I could actually get the newest model of Jeep Grand Cherokees. I am in love with the car and I was out of there and had the car within 2 hours. Nicole showed me how the car worked and was very very helpful and informative More
Great experience! Knowledgable staff! I have purchased a few cars from Allan before. He is always easy to work with and will answer any questions or concerns I may have. I truly feel he I have purchased a few cars from Allan before. He is always easy to work with and will answer any questions or concerns I may have. I truly feel he goes above and beyond to get me the best deal. Once I knew what car I was purchasing, Nicole was there to go over everything in my car. She was extremely knowledgable, and I will have a better driving experience because of her. I would highly recommend this staff to anyone! More