
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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The service department staff were professional and easy to work with. The online scheduling took three times to work and the “Chat” assistant simulated Ly said I can’t help you, call service, which was fr to work with. The online scheduling took three times to work and the “Chat” assistant simulated Ly said I can’t help you, call service, which was frustrating. More
Had a major issue due to Jeep axel breaking and a bolt coming off the tire out of no where (car is less than 6 years old). I could have been in a major accident luckily this occurred while parking the car coming off the tire out of no where (car is less than 6 years old). I could have been in a major accident luckily this occurred while parking the car. The warranty did not cover all parts which is absurd because this should never have happened as the mechanic had mentioned. I plan to contact World Chrysler because this could have been a major lawsuit. Colleen was a helpful advisor but was not able to get certain parts covered under warranty. When I went into the service center Eric was extremely rude and continued to walk away and not speak to me with respect. I will not be returning or getting another Jeep. More
Transparent. Low Pressure. Friendly. Fair Prices. Received plates and registration in a timely manor. Would buy from there again. Low Pressure. Friendly. Fair Prices. Received plates and registration in a timely manor. Would buy from there again. More
Very nice employees. I made my appointment online every time I go there they take me right in at that scheduled time. The service employees there are very nice, polite, a I made my appointment online every time I go there they take me right in at that scheduled time. The service employees there are very nice, polite, and thorough with explaining what the vehicle needs. More