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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
2,012 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 2,012 reviews

February 01, 2025

The service department staff were professional and easy to work with. The online scheduling took three times to work and the “Chat” assistant simulated Ly said I can’t help you, call service, which was fr More

by David A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Feb 03, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi David, thank you for taking the time to leave us feedback about your experience with us. Thank you for leaving feedback. Please reach out to us at (802) 992-1652 so we may identify ways to improve your experience.

January 28, 2025

Had a major issue due to Jeep axel breaking and a bolt coming off the tire out of no where (car is less than 6 years old). I could have been in a major accident luckily this occurred while parking the car More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colleen,
Jan 31, 2025 -

World Chrysler Dodge Jeep RAM responded

Thank you for your feedback and appreciate your compliments of Colleen. Most vehicle manufacturer’s warranties are 3-4 years in length, so it’s completely reasonable that they weren’t covered on an almost 6 year old vehicle. We apologize for the inconvenience of the vehicle not working optimally …and I hope we were able to get you back on the road in a reasonable amount of time. Will also address your feedback on a team member’s attitude … I apologize and appreciate your bringing it to my attention. Thanks, Joe Wajda General Manager jwajda@worldsubaru.com

January 27, 2025

Always a pleasure dealing with the service department. Associates there are first class. Very comfy waiting room. More

by Jmayberryrfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa, Daniela Ferreira
Feb 01, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

Great service, polite and respectful . Easy scheduling and quick drop off and pick up . Thank you .. More

by Justin Persico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Jan 26, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi Justin, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2025

Really helped my company save money by only doing what needed to be addressed to have running mechanically well More

by Gregg10583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Jan 24, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2025

Justin was fantastic to work with. Very knowledgeable about the cars and spent the time to understand my needs. More

by Rholden227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Galatro
Jan 22, 2025 -

World Chrysler Dodge Jeep RAM responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Transparent. Low Pressure. Friendly. Fair Prices. Received plates and registration in a timely manor. Would buy from there again. More

by jmbh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ, Phillip Binford
Jan 20, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2025

Customer service was perfect and was done professionally. Swift and a great job overall. Thank you More

by jpast79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Jan 20, 2025 -

World Chrysler Dodge Jeep RAM responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2025

Very nice employees. I made my appointment online every time I go there they take me right in at that scheduled time. The service employees there are very nice, polite, a More

by sctcrjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Jan 20, 2025 -

World Chrysler Dodge Jeep RAM responded

Hello, we're happy you found our staff to be supportive during your experience here at World CDJR. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2025

I had a very pleasant experience working with Tom and would recommend him to others More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Jan 12, 2025 -

World Chrysler Dodge Jeep RAM responded

Hi Dave, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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