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World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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I had my 2015 Dodge Challenger Hellcat serviced by World Jeep Chrysler Dodge Ram in August 2020, which took several days to complete the work requested. While my Hellcat was being serviced, it was stolen f Jeep Chrysler Dodge Ram in August 2020, which took several days to complete the work requested. While my Hellcat was being serviced, it was stolen from the dealership lot. The dealership lot was unsecured and, after subsequently learning of the security measures in place at the dealership, I was surprised that customers' vehicles and keys (my key fob was also stolen from the dealership) are not more securely controlled. Upon learning of the theft, I went to the dealership to understand what circumstances allowed this theft to occur and was told that the dealers insurance policy would cover my loss. However, the dealer's insurance carrier subsequently notified me that the dealer refused insurance coverage for my loss; consequently, my insurance carrier needed to cover my loss. I will never use World Jeep Chrysler Dodge Ram ever again nor recommend it to anyone else. More
Ask for JUSTIN Galatro -he won’t steer you wrong-walked in and 2 hrs later out the door swift easy and fast couldn’t ask for better service 👍🏽👍🏽 in and 2 hrs later out the door swift easy and fast couldn’t ask for better service 👍🏽👍🏽 More
The process of buying our truck could not have been easier! Everyone was helpful and got us exactly what we wanted. We will be coming back for future cars for sure! easier! Everyone was helpful and got us exactly what we wanted. We will be coming back for future cars for sure! More
Justin was a “no pressure” salesman who explained all costs clearly. Overall process was great. Would highly recommend World. Your competition never even called me back - after three inquiries! costs clearly. Overall process was great. Would highly recommend World. Your competition never even called me back - after three inquiries! More
I flew in to pick up the vehicle at 12 noon. It was not detailed or serviced. Everyone seemed to drag there feet in order to buy time for the service to happen. I had a lengthy drive and for this not to be detailed or serviced. Everyone seemed to drag there feet in order to buy time for the service to happen. I had a lengthy drive and for this not to be done for my appointment time was disappointing. Then after It was brought around for me to leave, it had a traction control warning on it and floor mats missing. Then finance put in permanent add on numbers the vehicle theft fee yet it was to be optional. When I called back and asked for it to be removed I was told that the (etching) is added automatically to the vehicles. Based on this it seems more permanent than optional and I was told they would not refund it because i signed the paperwork. This is a gimmick and serves as part of payment to the dealership and sales agent. While the truck is nice...many areas were a miss in my experience of purchasing. More
Great experience. TJ and Shane did a great job of getting me in what I needed. Both very knowledgeable and personable. I would go back anytime. me in what I needed. Both very knowledgeable and personable. I would go back anytime. More
Justin did and amazing job. There was no pressure and it made the entire experience amazing. I got the Jeep I wanted at the price I wanted. Fair and honest people. Only place for me to buy jeeps. made the entire experience amazing. I got the Jeep I wanted at the price I wanted. Fair and honest people. Only place for me to buy jeeps. More
Awesome customer service. Shane and justin were prompt and very straight foward with me. I was in and out in less then two hours and couldnt of asked for a better deal. Highly recommend. and very straight foward with me. I was in and out in less then two hours and couldnt of asked for a better deal. Highly recommend. More
Great deal, great service, easy transaction!everything went smooth . Both of them were knowledgeable and personable. Made a smooth deal and was a quick turnover. went smooth . Both of them were knowledgeable and personable. Made a smooth deal and was a quick turnover. More