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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,974 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,974 reviews

December 02, 2020

I had my 2015 Dodge Challenger Hellcat serviced by World Jeep Chrysler Dodge Ram in August 2020, which took several days to complete the work requested. While my Hellcat was being serviced, it was stolen f More

by mark k
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou Zuluaga, Tom Papa, Shane Henderson
Dec 20, 2020 -

World Chrysler Dodge Jeep RAM responded

Hi Mark, we appreciate your review and sincerely apologize for the unfortunate and unusual circumstances you described above. We set a high standard for ourselves, so it's extremely disappointing to hear that your experience with us was not a positive one. Sincerely, Joe Wajda, Executive Manager

December 01, 2020

Ask for JUSTIN Galatro -he won’t steer you wrong-walked in and 2 hrs later out the door swift easy and fast couldn’t ask for better service 👍🏽👍🏽 More

by Rouseybrenton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Galatro
Dec 01, 2020 -

World Chrysler Dodge Jeep RAM responded

Rouseybrenton, Thank you for the outstanding review and for mentioning Justin! We appreciate your recommendation and welcome you back anytime. Sincerely, Joe Wajda, Executive Manager

November 28, 2020

The process of buying our truck could not have been easier! Everyone was helpful and got us exactly what we wanted. We will be coming back for future cars for sure! More

by Tyler F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Henderson
Nov 30, 2020 -

World Chrysler Dodge Jeep RAM responded

Hi Tyler F., thank you for your great rating and kind feedback. I'm glad to hear that we were able to make the entire car-buying process easier for you. If you need anything else please let us know. We look forward to working with you again in the future. Enjoy your new truck! Best, Joe Wajda, Executive Manager

November 14, 2020

Great Service, Huge selection of Wranglers Justin was a great salesperson, we got a good price and were in and out very quickly. Thumbs up. More

by johnaversano33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Galatro
Nov 16, 2020 -

World Chrysler Dodge Jeep RAM responded

John, thank you for your five star rating and review. We are so glad that Justin had the opportunity to work with you and make it a great experience! We look forward to continuing to serve you in the future, Congratulations! Sincerely, Joe Wajda, Executive Manager

November 11, 2020

Justin was a “no pressure” salesman who explained all costs clearly. Overall process was great. Would highly recommend World. Your competition never even called me back - after three inquiries! More

by Mark Schanck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin’s manager and the finance person were great also. Sorry I don’t have their names. , Justin Galatro
Nov 12, 2020 -

World Chrysler Dodge Jeep RAM responded

Mark, welcome to the World Jeep Chrysler Dodge Ram family! Justin and our team are honored to have helped make your car buying experience pressure-free and great. Enjoy your new ride and congratulations! Sincerely, Joe Wajda, Executive Manager

November 10, 2020

I flew in to pick up the vehicle at 12 noon. It was not detailed or serviced. Everyone seemed to drag there feet in order to buy time for the service to happen. I had a lengthy drive and for this not to be More

by jmcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Binford
Nov 13, 2020 -

World Chrysler Dodge Jeep RAM responded

We regret to hear about your recent experience with us. What you've described is certainly not our normal practices and we will be revisiting this our team. We strive for 100% customer satisfaction, and we surely missed the mark here. We apologize for any inconvenience we may have caused and hope that you'll give us an opportunity to earn your business back in the future. Joe Wajda, Executive Manager

Nov 13, 2020 -

jmcm responded

Hey Joe....its a one shot deal most likely. Im not a complainer...rarely ever write reviews...but this one is surely a miss. Still havnt received the title either so I hope the paperwork was handled properly. Feel free to email me. Jmcm@sce-airport.com

October 29, 2020

Great experience. TJ and Shane did a great job of getting me in what I needed. Both very knowledgeable and personable. I would go back anytime. More

by Jeremy Schulte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Henderson, TJ Trippe
Oct 30, 2020 -

World Chrysler Dodge Jeep RAM responded

Thank you for the great review, Jeremy Schulte! We are happy to know that you enjoyed our services. We can't wait for your next visit! Sincerely, Joe Wajda, Executive Manager

October 26, 2020

Justin did and amazing job. There was no pressure and it made the entire experience amazing. I got the Jeep I wanted at the price I wanted. Fair and honest people. Only place for me to buy jeeps. More

by Macandmlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Galatro
Oct 27, 2020 -

World Chrysler Dodge Jeep RAM responded

Thank you for the glowing review. We take pride in our honest approach a do what we can to make each experience a great one. It's nice to know that Justin provided you with an amazing experience! Thank you for choosing World Jeep Chrysler Dodge Ram and congratulations on your new ride! Best, Joe Wajda, Executive Manager

October 12, 2020

Awesome customer service. Shane and justin were prompt and very straight foward with me. I was in and out in less then two hours and couldnt of asked for a better deal. Highly recommend. More

by Amandaflorano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Henderson, Justin Galatro
Oct 13, 2020 -

World Chrysler Dodge Jeep RAM responded

Amanda, it's nice to hear that you enjoyed your experience with Shane and Justin. We're also glad to hear that you found the process timely and great. Thanks for the compliments and we'll hope to see you again! Sincerely, Joe Wajda, Executive Manager

October 10, 2020

Great deal, great service, easy transaction!everything went smooth . Both of them were knowledgeable and personable. Made a smooth deal and was a quick turnover. More

by william.anania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renny Henderson, Justin Galatro
Oct 12, 2020 -

World Chrysler Dodge Jeep RAM responded

William, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business and we hope you'll come back and see us again soon. Best, Joe Wajda Executive Manager

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