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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

Overview
Reviews
Vehicles
4.7
1,976 Reviews
Call Dealership (732) 410-4223
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681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,976 reviews

October 27, 2024

There is a courteous staff. Accurate information. given prior to expensive repair Comfortable waiting area. More

by davisduzit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Oct 31, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Always so helpful go above and beyond whether buying a vehicle or servicing one excellent overall experience More

by georgekklodin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
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Nov 01, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2024

The biggest problem is their lack of communication when your car is in their shop for service. There is little if any follow-up communication. Other than that, a good dealership. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
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Oct 25, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi Dan, Thank you for your feedback. While I’m pleased to hear you like our dealership, I apologize for the poor communication from service while your car was in the shop. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention and will use this feedback to improve our processes. Thanks, Joe Wajda Executive Manager jwajda@worldsubaru.com

October 21, 2024

Not as good as it has been in the past. Was told different answers about getting a loaner. Advisors are very good but the organization of the service department is not like it used to be. More

by cathyw315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
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Oct 25, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi Cathy, Sorry, we didn’t earn 5 stars this time! We do our best with loaner availability, kindly email me directly for your next service and I will make sure one is set aside for you. Joe Wajda General Manager jwajda@worldsubaru.com

October 21, 2024

The service manager Tom Papa is top notch and takes great care of his customers, I’ve been using this shop for over 5 years and I always know things will run smoothly. More

by cjfrank824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Report | Print
Oct 25, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, thanks for your praise and kind comments about Tom. We hope you have a great day!

October 19, 2024

Great service. Excellent customer service. Don’t have to wait long for an oil change. More

by VelezA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Report | Print
Oct 22, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 08, 2024

They make buying or leasing a car a stress free and pleasurable experience. Great prices, easy process. More

by jimjam59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Trippe
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Oct 13, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2024

Alex was amazing. Found me the vehicle I was looking for and made the process painless. More

by Rfey725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 13, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2024

They did an excellent job. My car was done ahead of schedule and they were accommodating with the pickup arrangements More

by Robm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira, Joe Christiana
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Oct 04, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 20, 2024

I was very happy with all the service. They did a very good job. Thank you very much. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric courtney, Joe Christiana
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Sep 22, 2024 -

World Chrysler Dodge Jeep RAM responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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