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World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Customer service was great, Very Prompt explained all costs involved, what was covered under warranty. Cost was exactly what was quoted. Would use this dealership again. costs involved, what was covered under warranty. Cost was exactly what was quoted. Would use this dealership again. More
I love the service Dept as well as the sales dept. I have purchased many many vechiles from them and I have never had a problem with any car I have purchased. My sales Sam Spencer is the Greatest salesman ev purchased many many vechiles from them and I have never had a problem with any car I have purchased. My sales Sam Spencer is the Greatest salesman ever, if you need anything go see him he will always take care of you. More
Chris was very courteous and organized. My loaner was ready so I did not have wait for it. Within an hour, I received a call from Chis telling what he found regarding the problem I was having. He also ready so I did not have wait for it. Within an hour, I received a call from Chis telling what he found regarding the problem I was having. He also provided me with cost of the repairs. Later in the day I received a call from Chris telling me the car was ready. I questioned the cost of one the items. He called me within minutes and my issue was resolved. I have been using this dealership for 6 years and have been very pleased with the service I receive and the courteous staff. More
I have owned 2 Jeep Wranglers over the past 8 years, and have gotten both serviced at World Jeep Chrysler in Shrewsbury not only on account of their knowledgeable, courteous, and friendly staff, but also be have gotten both serviced at World Jeep Chrysler in Shrewsbury not only on account of their knowledgeable, courteous, and friendly staff, but also because of their excellent service capabilities. Both of my Jeep vehicles have been more than ten years old, and I have had some bad experiences with other dealerships and discount auto garages in the area over the past few years, but the staff at World Jeep always knew what they were doing when it came to my vehicles, and provided top-notch service. The service records they provide have been long, detailed, and in-depth, and show me that I am both getting what I pay for, and am not getting ripped off, and they have always called me before going ahead with any service that might cost more than originally anticipated -- as a result, my 17-year-old Wrangler drives as if it were brand-new. Their prices may be a bit higher than some of the other discount auto stores in the area, but bottom line is: you get what you pay for. These guys know these vehicles, and have caught some potentially unsafe problems with my car, and were able to do some preventive maintenance, before I had to find out the hard way (thanks to the numerous courtesy multi-point inspections they have provided over the years). More
great experience john and dennis were great with me and my wife. i will recommend this dealership to my family and friends.great job. rich stewart. my wife. i will recommend this dealership to my family and friends.great job. rich stewart. More
My first time at this dealer, since dealer where I bought my vehicle is no longer Chrysler. Went to get recall work done, which was free, but they washed my vehicle too for free! They were very courteous an my vehicle is no longer Chrysler. Went to get recall work done, which was free, but they washed my vehicle too for free! They were very courteous and efficient. I will definitely switch to this dealership for routine service from now on. More
World Jeep has always been an extremely dependable and friendly dealer for service and sales. I have purchased several Wranglers from World Jeep and my wife has purchased a Subaru from World Subaru. We friendly dealer for service and sales. I have purchased several Wranglers from World Jeep and my wife has purchased a Subaru from World Subaru. We return regularly for service and have never been disappointed. More
Richard was courteous and professional. He was very efficient and even contacted me the next day to make sure all was running well. Great Experience!! Thank You! efficient and even contacted me the next day to make sure all was running well. Great Experience!! Thank You! More
I was suppose to leave with a loaner car. Richard said it wouldnt be too long if I wanted to wait, so i decided to wait. An hour and a half I consider to be a long time to wait. this is the 2nd time I broug wouldnt be too long if I wanted to wait, so i decided to wait. An hour and a half I consider to be a long time to wait. this is the 2nd time I brought my jeep in for a clock that keeps losing time. After all that time waiting, I still had no answers as to why or what the problem was. I am now waiting 24-48 hrs to hear back from chrysler regrading the clock, which probably means I will have to make yet another trip to the service depart. I did appreciate that the mech pointed out that my rear brakes needs to be replaced. However, found your pricing extremely high and will be taking it somewhere else to have that work done. More
Fair, friendly and accommodating attitude towards me and to other customers. Rich is a no xx, hard working guy. He is definitely an asset to this dealership. to other customers. Rich is a no xx, hard working guy. He is definitely an asset to this dealership. More