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World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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I took my 2002 Chrysler Sebring Sedan to World Jeep Chrysler for LOF servic and to have control arm bushings installed. I had not received a call that the parts had been received, but thought they sho Chrysler for LOF servic and to have control arm bushings installed. I had not received a call that the parts had been received, but thought they should have been (turns out they had been back-ordered). I was greeted in a speedy and very friendly way. I was given a loaner without asking to use while the work was done. By the time I got home after a couple of errands, I had received a call. Turned out that the parts had not been received and that I could return at my convenience to pick up my car. I have since rfeceived a call that the parts have been received and set up another Saturday appointment to that control arm bushing instllation. Satisfaction is a word that I do not use frequently or lightly. But SATISFACTION is what I have consistently experienced during every visit to World Jeep Chrysler. Keep up the great work guys. I am always happy to :-) More
The service was fast, friendly and was very helpful in showing me how to service my jeep wrangler so next time i have any questions or might need service ill definetly go back to this dealer they were gre showing me how to service my jeep wrangler so next time i have any questions or might need service ill definetly go back to this dealer they were great!!!!!!!!!!!!!!!!1 More
extremely helpful and accomodating. Explained everything called to update three times. Vehicle was washed and dried. Brought up to service door and greated always with handshake and smile. Not your typical called to update three times. Vehicle was washed and dried. Brought up to service door and greated always with handshake and smile. Not your typical service experience! More
A return customer for over 10 years. Always treated fairly and with respect. I go no where else for service on my Ram truck and Jeep. First class operation! fairly and with respect. I go no where else for service on my Ram truck and Jeep. First class operation! More
The service department was friendly and helpful. My car was in for an oil change and low tire pressure. Rich advised some additional work, some of which was done that day. The other was costly and Rich d was in for an oil change and low tire pressure. Rich advised some additional work, some of which was done that day. The other was costly and Rich did not push the issue when I explained that I could not do it financially at this time. When my car was not completed at the expected time, I was loaned a car so that I was able to pick up my daughter from camp. WOW! More
Keith Dickinson was great to work with. I usually enter the car buying experience with reluctance, but Keith was friendly, knowledgeable and patient with both my wife and I as we threw him as many question the car buying experience with reluctance, but Keith was friendly, knowledgeable and patient with both my wife and I as we threw him as many questions as we could muster relating to the new Jeep performance, pricing, vehicle options, financing and service. He fielded them all with grace and enthusiasm and put us at ease with this purchase of a new Wrangler. Mike LaMotta and Jean Gilbert took us through the financing and service plan options with great detail and patience as we pondered the options. All personnel we met at the dealership to include receptionist, sales, service and management personnel were courteous and friendly and made us feel that they really wanted to please us and ensure we were satisfied with our buying experience and with the final results of our purchase. They succeeded! We were also very impressed with their new facility. The showroom, service center, and customer waiting areas were well planned and thoughtfully appointed to make customer visits for sales or service very comfortable and pleasant. More
From the first contact and thru the drive out of the showroom everyone was courteous,professional and freindly. Mr.Colvilles was very extermely knowledgable on the Chrysler product. showroom everyone was courteous,professional and freindly. Mr.Colvilles was very extermely knowledgable on the Chrysler product. More
John Suell was very informative and patient. We had a lot of questions and ask for many demonstrations. All these tasks were met with ease. The price of the car was very fair, as was our trade-in price. Fro of questions and ask for many demonstrations. All these tasks were met with ease. The price of the car was very fair, as was our trade-in price. From the Sales Manager to the Business Manager everything was very professional and never pushy. It wasn't a "hard sell" atmosphere. For these reasons we look forward to future business with World Jeep. More
Richard Warren was exceptionally helpful in taking me IMMEDIATELY for servicing when I went to this dealership on 8/17/11 with what I thought was a relatively minor problem with an appointment. My right IMMEDIATELY for servicing when I went to this dealership on 8/17/11 with what I thought was a relatively minor problem with an appointment. My right front door lock was not working properly. When John the technician looked the car over he noticed that the front brakes were dangerously worn. In addition there was also a leak in the transmission pan. The service dept immediately starting working on these problems in addition to the front door lock being damaged after I gave them the go ahead to do so. Since I got to the dealership late that day, they would not be able to complete the work before closing time so they loaned me a courtesy car until I would be able to pick up my vehicle the next day at approx 6 PM. This was done at no extra charge to me. Everything was explained to me by Richard Warren in terms of the cost to fix all the things my car needed which I accepted. The entire staff was exceptionally polite and professional. More
Everyone was very nice and helpful and they explained everything in dept. The provided exceptional service in a timely matter. I would recommend them to anyone who has a jeep. everything in dept. The provided exceptional service in a timely matter. I would recommend them to anyone who has a jeep. More