World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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From the first contact and thru the drive out of the showroom everyone was courteous,professional and freindly. Mr.Colvilles was very extermely knowledgable on the Chrysler product. showroom everyone was courteous,professional and freindly. Mr.Colvilles was very extermely knowledgable on the Chrysler product. More
Richard Warren was exceptionally helpful in taking me IMMEDIATELY for servicing when I went to this dealership on 8/17/11 with what I thought was a relatively minor problem with an appointment. My right IMMEDIATELY for servicing when I went to this dealership on 8/17/11 with what I thought was a relatively minor problem with an appointment. My right front door lock was not working properly. When John the technician looked the car over he noticed that the front brakes were dangerously worn. In addition there was also a leak in the transmission pan. The service dept immediately starting working on these problems in addition to the front door lock being damaged after I gave them the go ahead to do so. Since I got to the dealership late that day, they would not be able to complete the work before closing time so they loaned me a courtesy car until I would be able to pick up my vehicle the next day at approx 6 PM. This was done at no extra charge to me. Everything was explained to me by Richard Warren in terms of the cost to fix all the things my car needed which I accepted. The entire staff was exceptionally polite and professional. More
Everyone was very nice and helpful and they explained everything in dept. The provided exceptional service in a timely matter. I would recommend them to anyone who has a jeep. everything in dept. The provided exceptional service in a timely matter. I would recommend them to anyone who has a jeep. More
Customer service was great, Very Prompt explained all costs involved, what was covered under warranty. Cost was exactly what was quoted. Would use this dealership again. costs involved, what was covered under warranty. Cost was exactly what was quoted. Would use this dealership again. More
I love the service Dept as well as the sales dept. I have purchased many many vechiles from them and I have never had a problem with any car I have purchased. My sales Sam Spencer is the Greatest salesman ev purchased many many vechiles from them and I have never had a problem with any car I have purchased. My sales Sam Spencer is the Greatest salesman ever, if you need anything go see him he will always take care of you. More
Chris was very courteous and organized. My loaner was ready so I did not have wait for it. Within an hour, I received a call from Chis telling what he found regarding the problem I was having. He also ready so I did not have wait for it. Within an hour, I received a call from Chis telling what he found regarding the problem I was having. He also provided me with cost of the repairs. Later in the day I received a call from Chris telling me the car was ready. I questioned the cost of one the items. He called me within minutes and my issue was resolved. I have been using this dealership for 6 years and have been very pleased with the service I receive and the courteous staff. More
I have owned 2 Jeep Wranglers over the past 8 years, and have gotten both serviced at World Jeep Chrysler in Shrewsbury not only on account of their knowledgeable, courteous, and friendly staff, but also be have gotten both serviced at World Jeep Chrysler in Shrewsbury not only on account of their knowledgeable, courteous, and friendly staff, but also because of their excellent service capabilities. Both of my Jeep vehicles have been more than ten years old, and I have had some bad experiences with other dealerships and discount auto garages in the area over the past few years, but the staff at World Jeep always knew what they were doing when it came to my vehicles, and provided top-notch service. The service records they provide have been long, detailed, and in-depth, and show me that I am both getting what I pay for, and am not getting ripped off, and they have always called me before going ahead with any service that might cost more than originally anticipated -- as a result, my 17-year-old Wrangler drives as if it were brand-new. Their prices may be a bit higher than some of the other discount auto stores in the area, but bottom line is: you get what you pay for. These guys know these vehicles, and have caught some potentially unsafe problems with my car, and were able to do some preventive maintenance, before I had to find out the hard way (thanks to the numerous courtesy multi-point inspections they have provided over the years). More
great experience john and dennis were great with me and my wife. i will recommend this dealership to my family and friends.great job. rich stewart. my wife. i will recommend this dealership to my family and friends.great job. rich stewart. More
My first time at this dealer, since dealer where I bought my vehicle is no longer Chrysler. Went to get recall work done, which was free, but they washed my vehicle too for free! They were very courteous an my vehicle is no longer Chrysler. Went to get recall work done, which was free, but they washed my vehicle too for free! They were very courteous and efficient. I will definitely switch to this dealership for routine service from now on. More
World Jeep has always been an extremely dependable and friendly dealer for service and sales. I have purchased several Wranglers from World Jeep and my wife has purchased a Subaru from World Subaru. We friendly dealer for service and sales. I have purchased several Wranglers from World Jeep and my wife has purchased a Subaru from World Subaru. We return regularly for service and have never been disappointed. More