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World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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new car buyer Great experience. We were initally fact finding. Gave us all the information we needed to make a smart decision. Everyone friendly and helpful. Wh Great experience. We were initally fact finding. Gave us all the information we needed to make a smart decision. Everyone friendly and helpful. When we came back to get the car fastest experience we ever had. Everything was ready for us. More
The Best Jeep Dealership Around! This is my third jeep, all which were purchased at World Jeep! JT and Bill are amazing and easy to work with! They made me an amazing deal…it was im This is my third jeep, all which were purchased at World Jeep! JT and Bill are amazing and easy to work with! They made me an amazing deal…it was impossible to say no. I love my new 2015 grand cherokee altitude and am happy to be a returning and forever client of World Jeep!! Thank you so much JT and Bill!!! =) More
HORRIBLE EXPERIENCE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Called 10/31/14 spoke to Frantz requested quotes on 4 Cars so that me and my family can discuss prior to arriving at dealer was told no sales manager Called 10/31/14 spoke to Frantz requested quotes on 4 Cars so that me and my family can discuss prior to arriving at dealer was told no sales manager available to give quotes and he would get back to me by 9:30am 11/01/14 ok next day arrives 9:30 am came and went at 11:30am called to follow up on my quote spoke to Carol advised me Frantz off she would help me REALLY Frantz off FLAG #1 He did not advise me that he would be off the day prior when I spoke to him, So I gave Carol all the info she requested and was told a sales manager is not available but she will get back to me shortly with my quote FLAG # 2 what type of dealer is this there is never a sales manager available to give a customer a price on a car or no one else to assist the customer, It is 4:30pm and no word back from Carol Frantz or sales manager on my quote really 2 DAYS and still can't get a price on a car WHAT KIND OF PL;ACE IS THIS. Called back left message for sales manager by name of JT will see if he responds to my inquiry. We planed on Purchasing a car from this dealer today and it is rainy and messy outside and I can believe that in this day and time THIS DEALER CAN'T GET A PRICE TO A CUSTOMER WITH IN A RESONABLE TIME SO THE CUSTOMER DON'T HAVE TO SPEND THE WHOLE DAY AT THE DEALER NEG PRICE. I CAN'T IMAGINE HOW MANY CUSTOMERS THEY MUST LOOSE BECAUSE OF EMPLOYEES FAILING TO PROVIDE CUSTOMER SERVICE..WILL UPDATE THIS WHEN I HEAR BACK FROM THEM LETS SEE HOW LONG IT TAKES. NIC More
Brianna DiBella could be Salesperson of the Year \ We have been coming to World Jeep for over 5 years. We have leased numerous Jeep Cherokees. The sales service is always spot on but especially this We have been coming to World Jeep for over 5 years. We have leased numerous Jeep Cherokees. The sales service is always spot on but especially this last time (Oct 2014) with Brianna DiBella. Brianna knows each car inside and out and quickly can size up what you are looking for – narrows it done so specifically and confidently that it is almost like she has a sixth sense. Additionally, the service at World Jeep is always excellent but somehow exceeds our expectation each time. In the last 2 months my husband and I leased 2 Jeeps (different) My son and his wife just leased their first car as a married couple today from World Jeep. More
Great salesman Went to world jeep for the first time and it definitely will not might not be the last. It is a laid back dealership where there is no pressure from s Went to world jeep for the first time and it definitely will not might not be the last. It is a laid back dealership where there is no pressure from salesman trying to fill a quota. Alan Chapman (salesman) answered all my questions and gave me a very good deal on the grand Cherokee. I will be highly recommending him to all of my family and friends. More
Very informative with NO PRESSURE!!!!!!! We had the greatest experience with World Jeep in Shrewsbury, N.J., Allan Chapman was very patient, not pushy at all like some sales people can often We had the greatest experience with World Jeep in Shrewsbury, N.J., Allan Chapman was very patient, not pushy at all like some sales people can often be. He took all the time needed, going over every detail and option available so we didn't miss out, so my husband and I could choose the exact options that suited us. We had gone to a different dealer a few weeks before re: the same Jeep we had in mind and the woman/sales rep. couldn't be bothered, we had an appointment with her and she had us waiting two hours, when she did finally sit down with us it was horrible how rushed we were..........Needless to say, we are TOTALLY SATISFIED with our new Jeep's, THANK YOU, Allan Chapman and World Jeep for meeting all of our expectation's........as we all know purchasing a new vehicle is a big deal, one should feel completely content in doing so, after all, it is another one of life's big purchases!!!!!!! Yes we bought two, THANK YOU again Allan! More
Excellent experience Al Ionno helped me get into the Jeep that I wanted. He was friendly, helpful and felt comfortable with him. Office staff is great as well. Very happy Al Ionno helped me get into the Jeep that I wanted. He was friendly, helpful and felt comfortable with him. Office staff is great as well. Very happy, will purchase another Jeep from him again. More
Great experience I started looking for a Jeep latitude July 1. My first Web site was jeep.com and built my own on the site. This site gave me a down payment amount and I started looking for a Jeep latitude July 1. My first Web site was jeep.com and built my own on the site. This site gave me a down payment amount and monthly payment. Freehold jeep called and gave me a monthly payment 80 dollars higher than the online payment. I went to pine belt and after about 2 hours of negotiations my monthly payment was 50 dollars higher than the online price. I called world jeep and they gave me the monthly payment that matched the online payment and 1000 dollars less down payment than the online quote. I went down to the dealership and met with Allen Chapman, I thought there would be a catch when signing but there wasn't. This was the easiest, quickest and best car buying experience I have ever had. More
Lousy service / dealership Buyers beware, here are my problems with this dealership in chronological order: Most recent problem (1), my 20-day temp registration is expiring t Buyers beware, here are my problems with this dealership in chronological order: Most recent problem (1), my 20-day temp registration is expiring today after I purchased new Jeep wrangler from World and after several attempts to reach JT and/or Brianna, leaving voice messages and/or emails, I've no response. This is not good as I need to use the car and can end up with tickets. I am stuck. Second problem (2), dealership forgot to include wrangler freedom top bag. I contacted them the night the car was picked up but again after a week and repeated emails the salesperson calls me back and was emphatic that it was sitting on the backseat and that I must have misplaced / lost it!! What she did not know is that I took a number of pictures of the new car while parked on the dealer lot (showing it to friends) and this large bag is no where to be found. I called JT and left messages to call me back, no response! Third problem (3), during the purchase process the price changed and not in my favor. I have emails going back to when I reached out to them asking for the best/final out the door cost as it was a quick cash sale and I was negotiating with a number of Jeep dealers. Between the time they gave me the agreed to price / took my deposit, to the time I showed up to pick up the car, price changed and then it changed a second time when I got to dealership to pick up the wrangler, claiming they had miscalculated the sales tax! More
Purchase of pre-owned car and repair. Sales associate Allan C. is a (no high pressure) (no bologna) salesman. Upon examining the used 2011 Town & Country Touring-L, I noticed the seat war Sales associate Allan C. is a (no high pressure) (no bologna) salesman. Upon examining the used 2011 Town & Country Touring-L, I noticed the seat warmer wasn't working. He immediately had the service dept. check it out and a part was ordered. Within a couple of days the part arrived. When I dropped my new pre-owned car at the service dept. they had a free loaner car for me to use. No inconvenience, and the repair was done correctly. Every person I came in contact with was Friendly, Sincere and Professional. More