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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,974 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,974 reviews

March 06, 2015

Very Poor experience I had a appointment for test drive last Saturday, showed up, the lady behind the mine desk was on the phone but when she got off didn't even acknowled More

by RobertN
Customer Service
Friendliness
Recommend Dealer
No
Mar 09, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi RobertN, I am very sorry to hear about the experience you had at our dealership. This is very uncharacteristic of us as our cars are generally very clean on any typical day. The issues you ran into are unacceptable and I will be following up with the employees working that day to address them. Thank you for taking the time to leave a message about your visit. Regardless of the type of message left, we truly appreciate customer feedback in order to improve our services. I hope that you would be willing to give us another shot in the future as this is something that will not happen again. Thank you again for your comments. Sincerely, Joe Wajda General Manager

March 05, 2015

Great Salesman Right from the time I walked in to World Jeep, Ken was right there to help us. He gave us no problem with what we were looking for and he was very hon More

by Zhwk23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Mar 05, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Zhwk23, Congratulations on your purchase! I am thrilled to see Ken was so helpful to you that you did in fact land on a vehicle you liked! We understand that buying a new car can be an overwhelming experience. Of course it cost a lot of money and you want to purchase something that is going to last a lifetime. Here at World Jeep we try our best to provide excellent customer service. We are personable people just trying to assist you along the way of finding the vehicle you need. Ken is a great guy and we are very lucky to have him on our team! Thank you for trusting in us and if you ever need anything again, please do not hesitate to ask! All the best, Joe Wajda General Manager

February 26, 2015

Great Experience Purchasing My New Jeep My salesman Allan was fantastic. He made the entire process easy and enjoyable. Even after the sale, he told me to contact him if I ever need anything More

by slick1467
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Chapman
Mar 02, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi slick1467, Thank you for taking the time to leave a comment! I am really happy to see you had a successful visit to our store. Allan is a great guy. He is focused on finding just what the customer is looking for. Good luck with your purchase! There is almost nothing better than hitting the open road in a Jeep. It's perfect for all seasons. Please come back to see us at any time. We'd be happy to assist you! All the best, Joe Wajda General Manager

February 19, 2015

World Jeep - Best in World Before meeting Ken at World Jeep, my husband and I walked out of 2 other dealerships in the area. As they say - 3rd time is a "charm" . Ken is no xx, More

by cjspinelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Feb 20, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi cjspinelli, Thanks for the message! I am thrilled to see we were the third "charm". I really appreciate you coming into our store after having a couple poor experiences. We realize that buying or leasing a vehicle is a stressful situation for most people. It requires a lot of money regardless of the type of vehicle you need. With that, there are other things that go along with getting a new ride. For example the concern for great safety ratings, equipment and more. Congratulations on your Jeep Compass! You are really going to love driving that car around and so will your daughter once she hits the open road! That vehicle is very safe and reliable not to mention, fun to drive throughout all the seasons. On behalf of Ken, myself and our entire team, thank you again for coming into our dealership! We appreciate your business and look forward to seeing you again in the future. If you're ever in need of some vehicle assistance again we'd be happy to help you on our lot or even within the Service Department. Have a great weekend, Joe Wajda General Manager

February 17, 2015

Above and beyond My experience was great! Kelly Liberty was wonderful, she replied to my emails instantaneously. When I called her to tell her I was coming from out of More

by michelle5469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene, Kelly Liberti, Kenneth Cary
Feb 18, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Michelle5469, Wow! Thank you so much for the fantastic review. I have to say I am fully impressed that you drove over 2+ hours to come to our store. That really says a lot and I can't thank you enough for your business and compliments. I am so happy to see that Kenneth as well as our other employees were able to go out of their way in order to accommodate you. That is something we really work hard at. It is very important for us to stick ourselves out there and do whatever is best for the customer. If that means staying open a few minutes late, well, then that is what we will do! On behalf of our entire dealership, thank you again for making the drive and trusting in us. Congratulations on the success of your visit and we welcome you back at any time. All the best, Joe Wajda General Manager

February 17, 2015

Love My New Jeep Cherokee! My experience at World Jeep was excellent! Ken Cary went above and beyond to get me the best deal possible. He was welcoming, knowledgeable, and quick More

by jcasazza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Feb 17, 2015 -

World Chrysler Dodge Jeep RAM responded

HI jcasazza, Thank you for taking the time out of your day to leave a comment regarding your experience at our dealership! I really appreciate it. Ken is a wonderful employee who is determined to help each customer find exactly what they are looking for. We try our best to provide each of our customers with the utmost respect and service possible. We understand that buying or leasing a car is a huge responsibility and with that you want to be sure you are getting something that will last and be comfortable along the way. Thank you again for your visit and message and please come back to see us at any time! Best, Joe Wajda General Manager

February 13, 2015

We Love Our Jeep Wrangler!!! Ken Cary was sincere and up front from the very beginning. He is motivated and was truly dedicated to getting my husband and I the best deal possible More

by christinetrotta
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Feb 13, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Christinetrotta, Well, your subject line really says it all! I am so happy to see you love your Wrangler! I mean, I can't blame you, the Wrangler is one of the coolest cars we have on the lot. It's really fun to drive in the Spring and Summer time with the windows down just cruising around... but it's also great for wintery conditions! I really appreciate you taking the time to leave a comment about your experience. Ken is a great employee and I am pleased you think so too! Please stop in to see us at any time, we love seeing a familiar face! Good luck with your vehicle and again, I truly appreciate your comment & you/your husband spreading the word about our dealership to your friends and family. Thanks and have a nice weekend! Joe Wajda General Manager

February 10, 2015

Love Our New Jeep! Went to dealership looking for a used Wrangler for my wife. Kelly Liberti was our salesperson - this young lady knew more about cars, including mecha More

by heath.braunstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella, Kelly Liberti
Feb 11, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Heath, Congratulations on the purchase of your new Wrangler! I am overly pleased to see you came in to check out our lot and Kelly was able to assist you in getting the perfect ride for you! She is a really talented young woman who is very well-versed in the car department! Her friendly nature allows for people to connect with her as she is really determined to help the customer find what is right for them. I am very excited to see that you have been driving your Wrangler a ton! That really speaks volumes on how much you love it. From Kelly, to our Finance Department at everyone in between at World JCDR, thank you for coming in to see us and please come back at any time! All the best, Joe Wajda General Manager

January 29, 2015

Bit slow, but I got a great car at a great price I came out looking for a used car but ran into Kenny Cary. Kenny walked me thru the used cars then let me know about a blow out sale on a 2 year old C More

by Brutally Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Thompson, Kenneth Cary
Jan 30, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Brutally Frank, Thanks for leaving a message about your visit to World JCDR & congratulations on your deal! I am really happy to see that Kenny was able to walk you through a few of options and assisted you on landing on one specifically. The Chrysler you picked up is a good car that is sure to please you time and time again. Apologies for the wait in getting your new battery and detailing, we were just making sure everything was in order and good to go for you. We try our best to treat our customers like family and avoid the bored sometimes stale atmosphere of most car dealerships. On behalf of Kenny, Gene and our entire staff, thanks for coming in to see us and please come back at any time. We'd be happy to help you in the Sales or Service Department again. All the best, Joe Wajda General Manager

January 22, 2015

No games Great experience, Ken Cary was an excellent sales representative. He made the purchase pain free. He worked with us until we got the payment I could More

by Mich29teach
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Jan 23, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Mich29teach, Congratulations on your new vehicle! I am really happy to see you had such a successful visit to our dealership. Ken is a great employee of ours. He is friendly, well-informed on the cars and truly determined to help each customer find exactly what they are looking for. Buying or leasing a car can be a very overwhelming time as you want the car to last and are spending a lot of money. With that, we really try our best to work with the customer on price so that both parties are pleased. I am extremely happy to see you left our lot with a payment you can afford! Congratulations again and we hope to see you again down the line. All the best, Joe Wajda General Manager

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