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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
1,974 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 1,974 reviews

June 10, 2015

Finally I found Right dealer Great Experience I saw the vehicle that I was looking for Mazda CX-9 day before I went to the dealership online. I just sent them online request and they booked my app More

by himhetal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Liberti, Bill Morgan
Jun 11, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi himhetal, Congrats on your new vehicle! I am happy to hear that you finally got the vehicle you wanted and that we were able to help you get it! Customer service is a big priority here and I am glad you were able to get an appointment right away. It's awesome to know that both Bill and Jean were able to provide you with a pleasant experience. They both work very hard! If you should need anything else, please let us know. Any member of our team would be happy to help you! Thanks so much for your comments, now it's time for you to enjoy your new ride!! Best, Joe Wajda, GM

June 09, 2015

Great Experience My experience was great! Lou Iannicelli was very helpful. He answered all our questions, worked with us, and didn't push us into any decisions! More

by jeepgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Iannicelli
Jun 09, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi jeepgirl, Thanks for the review, we appreciate it! I am happy to hear you had a great experience at World Jeep. Lou is very knowledgeable and well represents our entire team here. Glad you had a hassle free experience. If you have more questions, please feel free to give us a call or stop by. Lou or any of our team members are happy to help! Enjoy your day! - Joe Wajda, GM

June 06, 2015

Pleasant Buying Experience I went into the dealership with an Edmunds price for a 2015 Jeep Cherokee. While that wasn't the exact car I wanted in terms of color and options, Bi More

by newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Jun 08, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi newcar, Congrats on your new Jeep! I am so glad that Bill Morgan was able to help you and find the vehicle that best suits you. Customer service is what we strive for and Bill always goes the extra mile to help our customers. I am happy that you are happy with your purchase and your buying experience. If you have any questions, please give a shout! Come visit us again for your service needs! Happy driving! - Joe Wajda, GM

June 06, 2015

Honest car dealer Bill Morgan was great. He was honest and straightforward. I will use him again in the future. I would highly recommend him. The whole place was helpfu More

by Hlands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Jun 08, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Hlands, Thank you for visiting our dealership. It's so nice to hear that you had a great experience with Bill Morgan. Bill works very hard to provide great customer service. He is a great representation of our entire team here at World Jeep Chrysler. Thanks for your comments and recommendation. If you need anything else, let us know! - Joe Wajda, GM

June 05, 2015

The Best Ever Spoke to Bill Morgan on Monday about our 3 month effort Sanson Dodge to find a 2015 Dodge Durango Citadel to replace my existing leased 2012 Dodge Dur More

by sfw1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Jun 05, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi sfw1025, Thank you for taking the time to leave a nice message regarding your visit to our store. I'm really excited to see Bill was able to help you find exactly what you were searching for. Congratulations on your purchase! That is really exciting and deserving after searching for 3 long months. If you need anything else we'd be happy to help you again. Have fun driving, Joe Wajda, General Manager.

May 29, 2015

Great Buying Experience I went to the dealership with a truecar advertised price for a 2015 Grand Cherokee Overland. Although that particular vehicle turned out to not be the More

by anthony c.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Chapman
Jun 01, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello anthony c., Congratulations on your new Grand Cherokee Overland. I am very happy that Allan provided you with a great buying experience.. Allan works very hard at providing ultimate customer service as does the rest of our team. You are welcome back anytime. If you need anything further, give us a shout! Enjoy that new Grand Cherokee Overland! Regards, Joe Wajda, GM

May 26, 2015

Kenny at World Jeep My daughter and I went car shopping this past weekend looking for a Jeep. We had a terrible experience in Freehold and a great experience in Shrewsbur More

by jcolin123
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
May 26, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Jcolin123, Thank you for your message! I am pleased to hear that Kenny was able to make the overall experience hassle-free for you. He is a great representation of how important customer service is to all of us here. On behalf of our entire dealership, thank you for recommending us to your family/friends. We truly appreciate it. Enjoy your new Jeep! Best, Joe Wajda GM.

May 26, 2015

Bill Morgan - TOP JOB! Was on the hunt for an SUV & Bill Morgan was just the man for the job. From start to finish he made sure I was satisfied with the vehicle. He answer More

by Mike A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
May 29, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Mike, Thank you for taking the time to leave a message! It's great to see Bill was the right guy for the job. He is a fantastic employee of ours that is dedicated to helping each customer find exactly what they came in for. His added comments and experience with the vehicles is a bonus to anyone that is really interested in getting to know the car. Thank you for coming in to see us! If you need any other assistance we'd be happy to help you answer questions, assist you in the Service Department or browse for another vehicle. Have a nice weekend, Joe Wajda, General Manager.

May 21, 2015

Great experience The best experience buying a car I have ever had. It took 30 minutes to negotiate the price and about an hour to get all the paper work done and I was More

by Mark - NJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, JT Colville
May 26, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi SiteDrifter, Thank you for the very nice review! I appreciate you taking the time to leave a few comments about your experience. I am so happy to see you had an enjoyable experience while car shopping with us. We work very hard at providing a quick and easy vehicle purchasing/leasing experience. Thank you for coming in to see us! If you need anything else regarding your Jeep just give us a shout. We'd be happy to help you answer questions or assist you in the Service Department. We look forward to seeing you again! A familiar face always brightens our day. Have fun driving, Joe Wajda, General Manager.

May 20, 2015

pleasant experience ruined by lack of honor Had a good review for Bill Morgan and World Jeep Dodge until a week a half later they called, had the registration I needed for my vehicle and extorte More

by Jared W.
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frantz Napoleon, Bill Morgan
May 21, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi JaredW, Thank you for taking the time to leave a message regarding your experience at our dealership. Congratulations on a successful trade-in and purchase! That's really exciting and I am sure you are enjoying your new vehicle. Sorry about the lack of communication regarding the truck not being ready for you. That is certainly a mistake on our part and I'll be sure to address that to the team. It is not fair to have you drive so far and wait when you did call in advance. That is very uncharacteristic of our business. Customer service is extremely important to us, I appreciate your feedback. We will certainly grow from it overall. Thank you again for coming in to see us and making the long drive! Enjoy your truck and we hope to see you again in the future. Have a nice Memorial Day weekend, Joe Wajda, General Manager.

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