World Chrysler Dodge Jeep RAM

Good experience :) I had called ahead to get a rough trade value. Reggie was very helpful. He did give a high value which i figured wouldn't keep once we got there. The I had called ahead to get a rough trade value. Reggie was very helpful. He did give a high value which i figured wouldn't keep once we got there. The trade value dropped $1000 when we arrived but was still higher than 2 previous quotes. The vehicle we bought was a late model/low mileage used which was priced reasonably. I feel we got a VERY good deal and Brianna (sales) was extremely easy to deal with and very pleasant. I would recommend the dealership. More

Typical care buying run around - took longer than it should Went in to lease a 2016 Renegade based off a referral from a recent customer of theirs. Did my research, and took print out of quoted lease price dir Went in to lease a 2016 Renegade based off a referral from a recent customer of theirs. Did my research, and took print out of quoted lease price directly from the Jeep website. Went in with the specific car, TrueCar certificate, and Jeep price quote, and asked for the deal as outlined on their site. Online lease price was $215. After coming in from the test drive, salesman came back with a 'best we could do' price of $339 (yes, more that $120 over online quote). After he tried to explain why the difference, I said, ok, thank you, and was ready to leave. I did not need a car at a price more that $120 over what I expected. Of course he told me to wait, and the back and forth began, $280, $260, etc..still more than what was quoted. Finally ready to leave, he asked me what i wanted. I asked for $235..off he goes again....comes back and its a done deal. 2016 Renegade Trailhawk, $2000 on a trade in plus $3600 TrueCar savings cert, walked away with a $235/39 month lease. The real kicker is that when a person refers a customer to them, the they would receive a $200 referral reward. They told me that because my deal was 'too good' they could not give out the award. Very petty and unprofessional on their end. The other thing, which I understand can happen, but shouldn't...the Jeep came with the Uconnect service, which was outdated and needed to be updated. The car rolled off the lot outdated...that should not happen. Had to waste the next business day at the dealer while they updated the system (a few hours back and forth). The end result is that I got the car I wanted at the price I wanted, but as I said, typical car buying 'experience'. More

Salesman and finance where tremedous. However, the down side The down side of this whole experience was the car preparation and hand off. The cleaning of the car was a joke. The windows where not cleaned and t The down side of this whole experience was the car preparation and hand off. The cleaning of the car was a joke. The windows where not cleaned and their appeared to be a smoke film on the interior windows.Their was a dark beige wax pencil markings/writing on the tires that was NOT washed / rubbed off and tire shine was sloppily wiped on over this mess. Their was a rub /smudge markings on the right rear quarter panel that was not buffed out and on the hood as well. Overall extremely poor, unprofessional preparation for the vehicle to be turned over to the customer. For the amount of money being spent I found it extremely upsetting that the vehicle was in the condition it was in. More

Exemplary service..fantastic experience...great staff Brianna DiBella and Vanessa Obregon are by far the best sales people I have ever come across. I lease cars so this is the 6th car (6th time) I've had Brianna DiBella and Vanessa Obregon are by far the best sales people I have ever come across. I lease cars so this is the 6th car (6th time) I've had similar transactions; this occasion was by far the smoothest. Both were extremely knowledgeable, provided great service, neither were pushy or tried to 'pull one over me' and neither tried to sell me on stuff I didn't want. Brianna had ample knowledge on all the vehicles and was able to answer all of my questions without hesitation. Bill Morgan came in at the end and sealed the deal with ensuring that the transaction went smooth and that all of my questions were answered. This is truly an A+ transaction. More

So easy I knew I wanted a Cherokee, but I didn't expect buying it to be so easy. Barry was great, and I'm in love with my Jeep. I wasn't pressured at all, got I knew I wanted a Cherokee, but I didn't expect buying it to be so easy. Barry was great, and I'm in love with my Jeep. I wasn't pressured at all, got a great deal, and I don't feel like I had to settle. More

Recall service Received a recall notice on 2014 Grand Cherokee Limited. Scheduled appointment with ease. Work was completed in a timely manner to our satisfaction. Received a recall notice on 2014 Grand Cherokee Limited. Scheduled appointment with ease. Work was completed in a timely manner to our satisfaction. Great customer service. More

Car buying made simple and hassel free. My experience with this dealership was a pleasure. no hassel or pressure to buy. They located the car and model for me. I really enjoyed this dealers My experience with this dealership was a pleasure. no hassel or pressure to buy. They located the car and model for me. I really enjoyed this dealership. I would recommend my salesperson Ruben Blanca to anyone who asks. More

Very Helpful As a first time new car lessee, if was fairly intimidating. My salesman Ruben Blanco really helped me understand what Jeep I really wanted, and what s As a first time new car lessee, if was fairly intimidating. My salesman Ruben Blanco really helped me understand what Jeep I really wanted, and what steps I needed to take. The Dealership was also very flexible with the process, and helped me get exactly what I wanted a price point that worked. More

Good experience! Buying a car is never a fun experience and as a recently single female that has never had to do this on her own before, I was very nervous! But I did Buying a car is never a fun experience and as a recently single female that has never had to do this on her own before, I was very nervous! But I did my homework and was prepared. I worked with Tyquan Alston and he was a pleasure to deal with. He helped me get a great car in my price range without a lot of hassle and haggle! I really appreciate all his help!!! I would definitely recommend working with him. More

Service department I always work with Daniela Ferreira in service they do not come any better always a pleasure to work with and extremely knowledgeable about jeep produ I always work with Daniela Ferreira in service they do not come any better always a pleasure to work with and extremely knowledgeable about jeep products. More