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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
2,012 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 2,012 reviews

September 08, 2016

Vehicle service ok, other service disappointing. I have no complaints about the service to my vehicle. I do have a complaint about me making an appointment well in advance in which I did request a lo More

by cmdjc13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

We appreciate you leaving your feedback and apologize for any inconvenience. Unfortunately we try to plan ahead and accommodate everyone, but sometimes we do run out of in house loaner vehicles and we have to utilize an outside vendor like Enterprise. Unfortunately, we cannot tell them how to run their business and they have rules and regulations that need to be follow. We always strive to be better and we are also currently trying to make the exterior complementary car wash better. Thank You, Lou Zuluaga, Service and Parts Director

September 07, 2016

Brianna & Gary - Excellent and Efficient The showroom was very busy the afternoon I came in. I asked for a woman salesperson and she was busy with another customer. Gary the Sales Manager o More

by mary Enyart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivonne went with me on the test drive; she was calm and easy to speak with. It might have been because I was short, like her, but it was she who suggested I try working the liftgate. After struggling with it, I made up my mind to get the power liftgate., Brianna DiBella, Gary Yudilevich, Ivon Lopez
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Congratulations Mary Enyart on your New 2016 Jeep Cherokee! Thank you for leaving your positive feedback. Even on busy days, we strive to make the process as quick and smooth as we can. I hope you enjoy your ride! Best, Joe Wajda, GM

September 06, 2016

Great Experience Had a great experience with World Jeep! Our experience was so good this is our second car that we have purchased from World Jeep and our salesman Mike More

by CHRISTOPHER.EDGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Lauricella, Mike Fein
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi CHRISTOPHER.EDGAR, thank you for your feedback on your experience at our dealership! Mike Fein is great at making the entire process hassle-free. We hope to see you again soon. If you need anything else please let us know. We are happy to help. Thank you for stopping in! Best, Joe Wajda, GM.

September 05, 2016

Great experience! Working with Kenny was a pleasure. He made the buying experience for my husband and I so easy and as pleasant as possible. We are so happy with our ne More

by D and R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Thanks for the 5 Star review and congratulations on your new Jeep Patriot! We couldn't be happier to hear what a pleasant experience you had with us. Kenny will definitely appreciate the positive feedback. Warm regards, Joe Wajda, GM

September 05, 2016

Great people Friendly experience . Large selection of vehicles! Barry was a great help with my overall experience, knowledgable and very friendly . Financing wa More

by BJACOB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Williams
Sep 12, 2016 -

World Chrysler Dodge Jeep RAM responded

Congratulations on you new car! I'm glad Barry and the team were able to create a positive car buying experience for you. Thank you for the 5-star review and choosing World Jeep. My Best, Joe Wajda, GM

September 05, 2016

Excellent, excellent, excellent!!! Everyone at the dealership was terrific. More specifically, Sue Zurica and Brianna DiBella are wonderful and their knowledge and experience surpassed More

by SCUNG124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella, Sue Zurica
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi SCUNG124, thank you for your kind feedback and recommendation! Sue and Brianna are great assets to our team. I'm thrilled that they were able to assist you successfully. Please let us know if you have any further questions or concerns. We would be happy to help. Thank you for coming in and know that you are welcome back at any time! Best, Joe Wajda, GM.

September 05, 2016

I had a great experience with Mike Superti and Isaac Nissim I had a great experience......Thanks Mike Superti, Isaac Nissim and the whole squad at World Jeep Chrysler Dodge Ram...I recommend anyone to go over t More

by Shizzhenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Superti, Isaac Nissim
Sep 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Shizzhenry, thank you for sharing your experience with us! Customer service is very important to us here and I am glad that was reflected upon your visit. Please let us know if you need anything else. On behalf of all of us here, thanks for coming in! We hope to see you again soon. Best, Joe Wajda, GM.

September 03, 2016

Great experience My last new car purchase was in 2000 and with over 200,000 miles, I decided it was time to get a new car. I held off as long as I could because I don More

by alexandria Anderson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben Blanco
Sep 07, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello Alexandria, Congratulations on your new Cherokee! You made such a great choice; the Cherokee is a stunning SUV and you will definitely enjoy driving it this winter. I appreciate that you took the time to leave us a review about your experience with Ruben. He is an excellent salesman and he makes the buying process simple and fun. Thank you for choosing World Jeep. Enjoy your new SUV! Best, Joe Wajda, GM

September 03, 2016

i was told the dealer would pay for my over milgeage i have dealt with this dealership for five cars this time i was told to not worry about my over mileage on my leased car . i was told by the salesman More

by tp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Conroy
Sep 19, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello TP, I'm glad that we were able to resolve this issue. Again, we apologize for any inconvenience that this has caused. Thank you for choosing World and we hope to be given the opportunity to show you how important your business is to us in the future. All the Best, Joe Wajda, GM

September 02, 2016

Great experience I came in for yet another check engine light issue. Tom was attentive, informative, and friendly during my visit....even though this car keeps givi More

by BEE868
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Sep 02, 2016 -

World Chrysler Dodge Jeep RAM responded

BEE868, we're sorry to hear that your vehicle is giving you some issues, but we are glad to hear that we were able to provide assistance in fixing the problem. Thank you for the review and we hope that engine light stays off for you this time! Sincerely, Joe Wajda, GM

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