
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Outstanding Customer Experience The service team is excellent and I always have a great customer experience. It's start with the service desk and the ease of the appointments and th The service team is excellent and I always have a great customer experience. It's start with the service desk and the ease of the appointments and the way n which they communicate every step of the way. Then their mechanics are top notch and once they resolve my issue, it's actually resolved and I do nit have to go back multiple times for a resolution!!! More
Traded in and purchased new jeep all in one day My salesperson was Mike Fein, who was outstanding in getting the deal completed in one day and Bill Morgan, who went over all the controls of the vehi My salesperson was Mike Fein, who was outstanding in getting the deal completed in one day and Bill Morgan, who went over all the controls of the vehicle, and advised that if I had any additional questions, to just call and they would work with me. They were a great dealership to work with and would highly recommend. More
Ruben made the car buying process easy. Great to deal with and fun to talk to. I would certainly recommenced World Jeep and Ruben to anyone. made the car buying process easy. Great to deal with and fun to talk to. I would certainly recommenced World Jeep and Ruben to anyone. More
Dodge Caravan service Luis was polite, courteous, informed service - overall a great job. Received the vehicle back when expected. Will continue to bring vehicle for ne Luis was polite, courteous, informed service - overall a great job. Received the vehicle back when expected. Will continue to bring vehicle for needed service. Only wish would be for some coupon offers to reduce the price of service. More
Thoughtful service Daniela and the service counter staff are soooooo helpful. It's often the little things that count. Thanks for being so thoughtful and making caring f Daniela and the service counter staff are soooooo helpful. It's often the little things that count. Thanks for being so thoughtful and making caring for my car so easy. More
Great experience from a distance shopper I was in the market for a used vehicle when I came across a 2008 BMW 335xi that had just arrived on September 20, 2016. The pictures online were an e I was in the market for a used vehicle when I came across a 2008 BMW 335xi that had just arrived on September 20, 2016. The pictures online were an exact representation of the vehicle, both interior and exterior. I am located in Philadelphia, PA and the dealership is almost a 2 hours drive away for me. I immediately started looking for reviews and came across nothing but bad reviews on Yelp.com and that set off red flags for me. After continuing to scrutinize the pictures online and review the carfax report for it, I decided to call the dealership on Monday and request to put the car on hold so that I could see it. I was also concerned about this as other reviewers said they did the same thing and traveled far distances only to be told the vehicle was sold when they arrived or were shown something other than what they were looking for in the used car. I too had this same experience happen in past vehicle searches so I was extremely leery. I am going to be pissed if I drive to World Jeep Chrysler and this car is either sold or not what it is advertised to be. I pulled into the lot just after 4:15pm and it was a clear day. The vehicle was sitting off to the left of the dealership near the road for advertisement along with several other used cars. I walked over to the car and spent 20 minutes scrutinizing it in person and was extremely satisfied that the vehicle was in the appearance as advertised. I went into the dealership and was standing there for a few minutes as there was a lot of foot traffic. A salesmen by the name of Kenneth Cary walked up to me and asked if he could help me. We went for a test drive and the vehicle drove extremely smooth for a vehicle that came from New York. We went inside and I filled out an application for financing and Kenneth kept me informed the entire time while he worked with several other customers and deliveries. I told Kenneth what my budget was and he worked with the finance team and got me into the vehicle. After sitting down with him, he was extremely polite and personable. We ended up talking about baseball, ice hockey, and boating. Yeah yeah you will say that is what a salesman is supposed to do. This could be the case but Kenneth was very personable and I felt comfortable. I knew what I wanted and he helped out tremendously. A few hours later and I am driving back home in my new to me vehicle. I was extremely leery at first but once I got to the dealership, all of that went away. I would highly recommend purchasing a vehicle from World Jeep Chrysler and especially from Kenneth Cary. Thank you very much. More
great experience, very professional staff. great dealing with this dealership, no game playing, they gave me an excellent deal on my ram truck. Would recommend them to anyone looking to purcha great dealing with this dealership, no game playing, they gave me an excellent deal on my ram truck. Would recommend them to anyone looking to purchase a dodge or jeep vehicle. More
My experience Bill Morgan was a knowledgeable, patient customer advocate. He is a keeper. I have 2 people interested in getting a jeep. I would highly recommend Bil Bill Morgan was a knowledgeable, patient customer advocate. He is a keeper. I have 2 people interested in getting a jeep. I would highly recommend Bill Morgan to handle the transaction. My transaction went so smoothly and was finished that day. More
southsidelorna@aol.com Salesman was very informative and friendly. Addressed any of my issues. He was not pushy or overbearing as some can be. Finalizing took too long but Salesman was very informative and friendly. Addressed any of my issues. He was not pushy or overbearing as some can be. Finalizing took too long but that was not the salesman. More
Great Customer service I arrived greeted kindly and and was told how long it would take to complete the work and it was within the time frame! Very curious and helpful I con I arrived greeted kindly and and was told how long it would take to complete the work and it was within the time frame! Very curious and helpful I continue to be a fan of this dealership! Outstanding!!!!! More