World Chrysler Dodge Jeep RAM

Great Experience I can't express how happy and satisfied I am that I found World Jeep and more importantly Carmen Semenza of the service department. I have never had I can't express how happy and satisfied I am that I found World Jeep and more importantly Carmen Semenza of the service department. I have never had someone in the service department of a dealership or anywhere for that matter care about my concerns with my new car before. Carmen not only listened to my concerns but went over and above to make sure I was happy. He is truly someone that cares about his job and his customers. I have never had trust in dealership service departments. Thanks to Carmen, I will not hesitate to come back. More

Excellent experience! Had my vehicle serviced this past weekend, and couldn't be happier with the experience. Carmen was very professional, and accommodating to all of my n Had my vehicle serviced this past weekend, and couldn't be happier with the experience. Carmen was very professional, and accommodating to all of my needs, and I didn't feel at all pressured into getting services that I didn't need. Will definitely recommend to friends. More

Would not recommend this place it took one day after dropping my car for this place to take a look of it. for a transmission diagnostic service on my car it took one day after dropping my car for this place to take a look of it. for a transmission diagnostic service on my car More

Satisfaction Guaranteed Everyone was very willing to please me so that I would leave there with a vehicle and happy.The sales personnel went out of their ways to put me in th Everyone was very willing to please me so that I would leave there with a vehicle and happy.The sales personnel went out of their ways to put me in the vehicle of my choice at a payment I felt affordable without any pressure. My salesman Allen, the newly promoted sales manager Brianna DeBella and the customer advocate, Bill Morgan were the best! They even delivered the car to me sine I couldn't get another ride to the dealership (I live in Ocean County and they are in Monmouth County and I had no vehicle). More

First Class Mike and Kristen were professional and helpful. I couldn't have asked for better service. Haven't been this happy with a dealership in a long time. Mike and Kristen were professional and helpful. I couldn't have asked for better service. Haven't been this happy with a dealership in a long time. I will highly recommend World Jeep in the future. More

Warranty Repaired! Warranty repair completed rapidly and satisfactory. Still waiting for an estimate for tow hitch installation. Thank you. Have a great day.I have to m Warranty repair completed rapidly and satisfactory. Still waiting for an estimate for tow hitch installation. Thank you. Have a great day.I have to make 25 words. More

New guy in town I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I I just moved into the area and been very busy with job and settling into the area. My car was due for an oil change and I needed to go somewhere. I googled the closest service area that could work on my Dodge Challenger. World Jeep popped up. I went in on a Saturday and they took me right in. Eventhough Saturdays are a busy time and appointments are preferred , they took me in and explained all Hingis I need to do for future services. Eveyone that I spoke to were professional polite and very friendly. I am very pleased now to know that I have a good place to bring my car. More

"At the TOP of their game" I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved ou I called the Service Dept. at WORLD JEEP two days before my visit. I was having a problem "pairing" my cell phone to the UConnect system. I moved out of the area, so Carmen told me to stop-in when I could, and someone would help me. I got there a couple of days later, and Carmen tried to get everything to upload with no success. He said he would have to bring the car into the shop to see what was wrong. Since I did not have an appointment, it would be close to an hour, before they could look at it. Forty minutes later, the car was brought into the shop and they worked on it for a couple of hours. I had the opportunity to observe the Service Reps. the entire time, from the Waiting Room. I was VERY impressed ! Carmen and the three Reps. at the Service Desk were friendly and extremely efficient. They worked together like a SWAT Team, taking new customers, doing write-ups, and moving cars in and out of there like crazy. All the time, the mechanics, taking Que from Carmen, as to what vehicle is next, or resolution of special problems, as they arose. The entire experience was GREAT. They had to order a new radio to fix the problems in my car. Cudos to WORLD JEEP Service Dept. Who is better than them ?....................NOBODY !!! More

Oil Change Friendly, Fast, Efficient. The minor issues I had with the car were taken care of in thorough manner. Like everyone today, I am super busy and these Friendly, Fast, Efficient. The minor issues I had with the car were taken care of in thorough manner. Like everyone today, I am super busy and these guys made the chore of bringing my car in for an oil change and minor service pleasant. More

Great experience The sales floor and people were able extremely nice and knew the inventory. Brianna was an excellent sales person. Would recommend her highly to anyo The sales floor and people were able extremely nice and knew the inventory. Brianna was an excellent sales person. Would recommend her highly to anyone More