
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Best car buying experience I have never been more impressed with a dealership or a salesmen then I was while buying my car. I have been to many dealership and have always walked I have never been more impressed with a dealership or a salesmen then I was while buying my car. I have been to many dealership and have always walked out feeling as though I had been taken advantage of until last night at World Jeep. TJ was not your traditional salesmen with all the gimmicks to get your business just a true honest genuine individual working with you to get the best possible deal. I look forward to doing continued business with TJ and World Jeep. More
2011 Jeep Grand Cherokee SMC My experience with this dealer is a very good one. My service advisor Tom was absolutely excellent. Your dealership had my vehicle for almost 2 month My experience with this dealer is a very good one. My service advisor Tom was absolutely excellent. Your dealership had my vehicle for almost 2 months waiting on a part. Tom always kept me up-to-date with what was going on with my vehicle. I have never had a service advisor pay so much attention and give so much care to my personal case. Tom did everything he could to help me with the process of getting my vehicle fixed . He was friendly and made my experience great! Thank you Tom! More
Fast and easy I was given a rental for the day while they were working on my Jeep Cherokee's recall updates. I was in and out at dropoff and pickup, both, within 5 I was given a rental for the day while they were working on my Jeep Cherokee's recall updates. I was in and out at dropoff and pickup, both, within 5 minutes. I'm very pleased with the whole process. More
Everything went great until I had to come back The service I received throughout the process was great. However as soon as I was done with the sale i had to come back to pickup an item that I left The service I received throughout the process was great. However as soon as I was done with the sale i had to come back to pickup an item that I left in the trade in and received poor customer service! What should've only taken 10mins took 30! Barry my salesman was great! More
Great It was overall a great experience... The service department was excellent in assisting with a loaner vehicle and with doing the recall and oil change. It was overall a great experience... The service department was excellent in assisting with a loaner vehicle and with doing the recall and oil change. Also washed my car as well! Great service and excellent experience! More
Terrible Customer Service Salesman did his job well. However, price was revised up after making the deal by the desk manager who agreed to it at first. Said they couldn't sel Salesman did his job well. However, price was revised up after making the deal by the desk manager who agreed to it at first. Said they couldn't sell it at that price. Then, was told rebate was $400, not $500... had to go home and print it out to get it at the right level of $500. Car was not prepped well, there was dirt on the seats and headliner and there were no floor mats in the front which do come with the vehicle at $40,000+. Salesman did everything he could to correct the poor service. Had to come back and redo the title paperwork because it was not properly filed by the dealer. Still do not have the title on a cash deal done 2 months ago. When I spoke to the GM (Joe), he said we don't like bad reviews but it is not indicative of the reviews we get. Not a nice response to a customer service issue. Will not buy a vehicle here again. More
It went smoothly Lou took ownership of my problem and made sure his service people knew my problem with the transmission by allowing a mechanic to ride with me to expe Lou took ownership of my problem and made sure his service people knew my problem with the transmission by allowing a mechanic to ride with me to experience my issue. More
World Jeep Always accommodating and friendly and kind. Giving me the things I ask for and reminding me about the things I forgot or didn't think of. Service, alw Always accommodating and friendly and kind. Giving me the things I ask for and reminding me about the things I forgot or didn't think of. Service, always looking out for me. Thanks!!!!!! More
Excellent Service!! I recently had to bring my Dodge Caliper in for major Warrentee work. The dealer I initially purchased it from is now out or business and a I was a I recently had to bring my Dodge Caliper in for major Warrentee work. The dealer I initially purchased it from is now out or business and a I was a little concerned about the level of support I would get in dealing with my problem. I met with Luis Z the service advised and was very surprised with the outcome. The communication and support was excellent!! He kept me updated on the progress of my work. Just a great experience More
New Car Ken was a joy to work with. A true professional at his craft. He explained everything perfectly. He was conscious of the time crunch I was in and was Ken was a joy to work with. A true professional at his craft. He explained everything perfectly. He was conscious of the time crunch I was in and was very accommodating. More