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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
2,012 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 2,012 reviews

November 24, 2016

Best car buying experience I have never been more impressed with a dealership or a salesmen then I was while buying my car. I have been to many dealership and have always walked More

by alugo0215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Trippe
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

alugo0215, nothing makes us happier than hearing that a customer was satisfied with the service that they received from our team during their visit with us. TJ is certainly not the typical salesman, he always makes sure that the customers needs come first and treats everyone with respect and honesty. We look forward to seeing you again soon, and thank you again for the review! Sincerely, Joe Wajda, GM

November 24, 2016

2011 Jeep Grand Cherokee SMC My experience with this dealer is a very good one. My service advisor Tom was absolutely excellent. Your dealership had my vehicle for almost 2 month More

by STACIECHESSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

STACIECHESSON, thank you for taking the time to write a review for us here at World! We are glad to hear that Tom was able to help you with all of your questions and concerns regarding your vehicle. Thank you again for the review and we are happy you're pleased with the work we did on your car. Best wishes, Joe Wajda, GM

November 23, 2016

Fast and easy I was given a rental for the day while they were working on my Jeep Cherokee's recall updates. I was in and out at dropoff and pickup, both, within 5 More

by Shampeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniela Ferreira
Nov 23, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Shampeau. I am sorry to hear about the recall on your Jeep but I am glad we could fix it fast and easy. Thank you for your review and thank you for choosing World Jeep. If you need anything else please just feel free to come right in. Sincerely, Joe Wajda, GM

November 23, 2016

Everything went great until I had to come back The service I received throughout the process was great. However as soon as I was done with the sale i had to come back to pickup an item that I left More

by EDDIETPALMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Williams
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

EDDIETPALMER, thank you so much for the review! We are pleased to hear that you are happy with the service that you received from World Jeep. We do apologize for the lack of customer service that you received when you came back to pickup the item you had left in your trade in vehicle. This will defiantly be something that we work on in the future, so we thank you for bringing it to our attention. Thank you again for the review, take care! Sincerely, Joe Wajda, GM

November 23, 2016

Great It was overall a great experience... The service department was excellent in assisting with a loaner vehicle and with doing the recall and oil change. More

by CKELLER22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Lou Zuluaga, Tom Papa, Daniela Ferreira, Carmen Semenza
Nov 28, 2016 -

World Chrysler Dodge Jeep RAM responded

Thank your for the 5-star review, CKELLER22! We love hearing that our customers had a positive experience with our entire team here at World Jeep. We hope to see you again soon, take care! Sincerely, Joe Wajda, GM

November 23, 2016

Terrible Customer Service Salesman did his job well. However, price was revised up after making the deal by the desk manager who agreed to it at first. Said they couldn't sel More

by PFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Desk Manger, Office manager, GM (Joe), Kevin Conroy
Dec 08, 2016 -

World Chrysler Dodge Jeep RAM responded

PFD, I'm sorry to hear that you were disappointed in your experience with us. Your business is very important to us and we always want all of our customers to leave 100% satisfied. We mailed your title the day after we spoke, but please call us if you have not yet received it. I apologize for any misunderstanding and i greatly appreciate that you chose World. Best, Joe Wajda, GM

Jan 09, 2017 -

PFD responded

Dealer never contacted me as they said they would. Also didn't respond to all the bait and switch tactics and misrepresentations. They make it look like they care about customer service but they only care about making the sale.

November 22, 2016

It went smoothly Lou took ownership of my problem and made sure his service people knew my problem with the transmission by allowing a mechanic to ride with me to expe More

by HOWDI4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Nov 22, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi HOWDI4, Thank you for your comment! I'm glad to hear that Lou and our service team were able to assist you successfully. If you have any further questions or concerns please let us know. Thank you for coming in and choosing World Jeep! Best, Joe Wajda, GM.

November 21, 2016

World Jeep Always accommodating and friendly and kind. Giving me the things I ask for and reminding me about the things I forgot or didn't think of. Service, alw More

by shane45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa, Daniela Ferreira
Nov 21, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello shane45. Thank you for taking the time to submit your excellent review. I am glad you found everything to your liking. We will be happy to assist you again next time. Thank you for choosing World Jeep. Sincerely, Joe Wajda, GM

November 21, 2016

Excellent Service!! I recently had to bring my Dodge Caliper in for major Warrentee work. The dealer I initially purchased it from is now out or business and a I was a More

by JSCOFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Nov 21, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello JSCOFI. Thank you for the excellent review. I am sorry to hear about the work needed to be done on your car but I am glad everything is resolved now. Luis is one of our best service advisers and he just makes all our auto troubles go away. He is truly great. Thank you for choosing World Jeep. If you need anything else, we would be happy to assist you again. Sincerely, Joe Wajda, GM

November 19, 2016

New Car Ken was a joy to work with. A true professional at his craft. He explained everything perfectly. He was conscious of the time crunch I was in and was More

by Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Nov 21, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Cat! Thanks for the great review. Ken is an excellent salesmen. I am glad he made your car-buying experience a good one. Thank you for choosing World Jeep. Please enjoy your new vehicle. Sincerely, Joe Wajda, GM

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