
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
Filter Reviews by Keyword
By Type
Showing 1,976 reviews
Called them to get an appointment for an oil change . The women I talked to was very nice and was able to fit me in for an appointment the next day . The service manager and Eric were very helpful and The women I talked to was very nice and was able to fit me in for an appointment the next day . The service manager and Eric were very helpful and friendly. It was a pleasure to talk to both of them . Nice guys . Will be going back More
WCDJ is the best. Nick, Daniela, Tom and team are a pleasure to work with and always go above and beyond for any of my MOPAR Needs. Highly recommend their services! Nick, Daniela, Tom and team are a pleasure to work with and always go above and beyond for any of my MOPAR Needs. Highly recommend their services! -Alex More
WCDJR is my go to dealership. They get me in asap and do quick work. Only request not met is courtesy vehicles are not available. They get me in asap and do quick work. Only request not met is courtesy vehicles are not available. More
Eric and fellow service team members were most gracious when I had to come in last minute to replace a tire and subsequently get other emergency repairs done. They worked hard to get me a loaner vehicle an when I had to come in last minute to replace a tire and subsequently get other emergency repairs done. They worked hard to get me a loaner vehicle and my car was fixed and ready the next day and at a reasonable price! I am most grateful and highly recommend this service team. More
I have been taking my vehicle to this service center since I purchased it. Every oil change, which comes with a 27 point inspection. My vehicle was in on 2/08 for an issue with leaking oil. I was given since I purchased it. Every oil change, which comes with a 27 point inspection. My vehicle was in on 2/08 for an issue with leaking oil. I was given a new oil change and inspection. Nothing else was found wrong with the vehicle. No recommendations. 1 week later my car began making a terrible noise at low speeds. I bring the vehicle back. I am not informed that the noise is from the rear brakes, rotors are totally warped. Front brakes also need to be replaced but service tech tells me I have some life yet. “At least another oil change”. I have the service center replace the rear brakes and complete the recommended brake fluid flush. Vehicle is still making noise and I have to bring it back again. Why were the wearing brakes never recommended in all of the other services until they were down to the rotors? This is a safety concern and I drive two hours a day for work. Excuse was that the warping could happen over night. Save that nonsense, that’s not what happened here. This car was never inspected correctly and now I’m paying huge amounts to have it fixed. And then the service center can only take the car Mon-Fri with drop off as the only option and no available loaners. So I assume my job isn’t important! I’m highly disappointed at this point. More
Scheduling was easy. Drop off no problem. They gave me a ride home. Then picked me up and brought me back. Everything went quick and simple. Drop off no problem. They gave me a ride home. Then picked me up and brought me back. Everything went quick and simple. More